No real or virtual cd/dvd shows up

[Plecto]

Hi. I installed W7 a month a go and it worked great back then, but recently both virtual cd/dvd roms and real cd/dvd roms has stopped showing in "my computer". I take a look in the device manager and they are indeed there, but they have yellow exclamation mark on them along with a USB controller (not sure what this is). I've tryed updating the drivers, but it just sais that my current driver is the best one. I've also tried troubleshooting and reinstalling the virtual ROM, but no luck. What happened?

 

[Skylais]

Did you try right click uninstalling all of these troubled drivers, and then pressing each one and "action - scan for hardware changes". Try this, i doubt it will fix the problem but it might.

 

[Plecto]

I tried that. It sais "driver installation failed" and the reason for it is "failed"

 

[karlsnooks]

Plecto,
Help us to help you by:

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Ø Manufacturer and Model OR Custom build.
Ø ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.

 

[Plecto]

It is done. My specs can now be seen in my profile.

 

[karlsnooks]

I'm missing some needed info.

# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************

# ***********************************************************************
# Places MySystem.txt on your desktop
# MySystem.txt contains info about your system
# ***********************************************************************
function bytesize ($n)
{ If ($n -ge 1tb)
  { $result = "{0:n2}" -f ($n / 1tb) + " TB" }
  elseif ($n -ge 1gb)
   { $result = "{0:n2}" -f ($n / 1gb) + " GB" }
  elseif ($n -ge 1mb) 
   { $result = "{0:n2}" -f ($n / 1mb) +  " MB" } 
  elseif ($n -ge 1kb)
   { $result = "{0:n2}" -f ($n / 1kb) + " KB" } 
  elseif ( $n -ge 0) 
    {$result = [string][int]($n) + " bytes" } 
  else
   { $result = "n/a"}
  $result }    

function asc2str ($str) {$l=$str.length;$b = "";$j=0
If ($l -gt 1) {
for ($i=0; $i -lt $l; $i +=2) { $b += [char](([byte][convert]::toint16($str[$i],16) * 16) + ([byte][convert]::toint16($str[$i+1],16) ))
$j++ } } $b.trim() }

$obj = new-object -typename PSobject
$os = gwmi win32_operatingsystem
$cs   = gwmi Win32_ComputerSystem
$CSprod  = gwmi Win32_ComputerSystemProduct
$bios = gwmi win32_bios
$bb = gwmi win32_baseboard 
$vc = @(gwmi Win32_VideoController)
$snd = @(gwmi win32_sounddevice)
$dd= @(Gwmi win32_diskdrive)
$CD = @(gwmi win32_cdromdrive)
$cpu = @(gwmi win32_processor) 
$kbd = @(gwmi win32_keyboard)
$pntr = @(gwmi win32_pointingdevice)
$mem = gwmi win32_memoryarray
$ram = @(gwmi win32_physicalmemory)


$obj | 
 add-member -membertype noteproperty -name "MAIN" -value ("") -passthru |
 add-member -membertype noteproperty -name "Operating System" -value ($os.caption + " " + $os.csdversion + " " + $os.osarchitecture) -passthru |
 add-member -membertype noteproperty -name "Computer Manufacturer,model, version, system type" -value ($cs.manufacturer + " || " + $cs.model + " || " + $csprod.version + " || " + $cs.systemtype) -passthru |
 add-member -membertype noteproperty -name "BIOS Version, date, name" -value ($bios.smbiosbiosversion + "||" + $bios.converttodatetime($bios.releasedate) + "||" + $bios.name) -passthru |
 add-member -membertype noteproperty -name "Motherboard Manufacturer, Product" -value ($bb.manufacturer + " " + $bb.product) 
$cnt = $cpu.count
for ($ndx=1; $ndx -le $cnt; $ndx++) {
  $o = $cpu[$ndx -1]
  $tmp = "{0:N3}" -f ($o.maxclockspeed / 1000)
  $obj | add-member -membertype noteproperty -name ("Processor " + $ndx + "--Description, Manufacturer, Max Speed") -value ($o.Name + " || " + $o.manufacturer + " || " + $tmp + " GB") 
}
$obj | add-member -membertype noteproperty -name "VIDEO,SOUND,KEYBOARD,MICE" -value ("") 
$cnt = $vc.count
for ($ndx=1; $ndx -le $cnt; $ndx++) {
  $o = $vc[$ndx -1]
  $obj | add-member -membertype noteproperty -name ("Video Controller " + $ndx + "--Description, Driver Version, Driver Date") -value ($o.caption + " || " + $o.DriverVersion + " || " + $o.converttoDateTime($o.driverdate)) 
}
$cnt = $snd.count
for ($ndx=1; $ndx -le $cnt; $ndx++) {
  $o = $snd[$ndx -1]
  $obj | add-member -membertype noteproperty -name ("Sound Device " + $ndx + "--Description, Sound Manufacturer") -value ($o.caption + " || " + $o.Manufacturer) 
}
$cnt = $kbd.count
for ($ndx=1; $ndx -le $cnt; $ndx++) {
  $o = $kbd[$ndx -1]
  $obj | add-member -membertype noteproperty -name ("Keyboard " + $ndx )  -value ($o.name + " " + $o.description) 
}
$cnt = $pntr.count
for ($ndx=1; $ndx -le $cnt; $ndx++) {
  $o = $pntr[$ndx -1]
  IF ($o.manufacturer -eq "(Standard system devices)") {$o.manufacturer = "Mouse"} 
  elseif (($o.manufacturer -eq "Microsoft") -AND ($o.hardwaretype = "PS/2 Compatible Mouse")) {$o.manufacturer = "Touchpad"} 
  $obj | add-member -membertype noteproperty -name ("Pointing Device " + $ndx + "--Device, INF file and INF section")  -value ($o.manufacturer + " " + $o.hardwaretype + " || " + $o.inffilename + " in " + $o.infsection)
}
$obj | add-member -membertype noteproperty -name "MEMORY" -value ("")
$obj | add-member -membertype noteproperty -name "Total RAM" -value (bytesize(($mem.endingaddress - $mem.startingaddress) * 1024))
$cnt = $ram.count
for ($ndx=1; $ndx -le $cnt; $ndx++) {
  $o = $ram[$ndx -1]
  
  $obj | add-member -membertype noteproperty -name ("RAM " + $ndx +"--Manufacturer, Speed, Part #, Serial #, Data width" ) `
-value ((bytesize($o.capacity)) + " || " + $o.manufacturer + " || " + [string]($o.speed) + " MHz " + " || " + $o.partnumber + " || " + $o.serialnumber + " || " + $o.datawidth) 
}
$obj | add-member -membertype noteproperty -name "DRIVES" -value ("") 
$cnt = $dd.count
for ($ndx=1; $ndx -le $cnt; $ndx++) {
  $o = $dd[$ndx -1]
  $sernum = (asc2str($o.serialnumber))
  $obj | add-member -membertype noteproperty -name ("Drive " + $ndx + "--Size, Model, firmware version, serial number ") -value ((bytesize($o.size)) + " || " + $o.model + " || " + $o.firmwarerevision + " || " + $sernum) 
}
$cnt = $cd.count
for ($ndx=1; $ndx -le $cnt; $ndx++) {
  $o = $cd[$ndx -1]
 $obj | add-member -membertype noteproperty -name ("Optical Drive " + $ndx + "--Name, Revision, Type") `
-value ($o.name + $o.description + " || " + $o.mfrassignedrevisionlevel + " || " + $o.mediatype )
}

#$obj | fl

$obj > $env:userprofile\desktop\MySystem.txt

EXIT
EXIT

 

[karlsnooks]

should have said. Would you please attach the MySystem.Txt to your next post
thanks,
karl

 

[Plecto]

Here we go:

http://pastebin.com/CayEKnuR

 

[Plecto]

*bump

I would really like to get my dvd drive running

 

[karlsnooks]

Plecto,
Post a File or Screenshot in Seven Forums

 

[Plecto]

Not sure what to post, but here is an attemt:

 

[karlsnooks]

see post #7

 

[Plecto]

I posted MySystem.Txt in post 8

 

[karlsnooks]

Plecto,
Post a File or Screenshot in Seven Forums

 

[Plecto]

MySystem.txt is now an attachment

 

[karlsnooks]

Go to this website.MSI Global ? Mainboard - B75MA-P45
Update your bios to version 1.2 (the latest)

Update ALL 8 of your drivers from that same site.

=======================================
===========================================

After. and ONLY after updating the bios and the 8 drivers,
UPDATE your WIN 7
Use the following procedure. I have a script which I will ask you to run after the win 7 update is complete so that I can see a list of the installed updates and the uninstalled updates (should be none).

UPDATING YOUR WIN 7
1. ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

2. INSTALL CRITICAL UPDATES
Check for Updates (left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the “Windows is up to date” in center of dialog. until you see that TWICE IN A ROW!

3. INSTALL IMPORTANT UPDATES
Use the “critical update” procedure until all important updates are installed.

4. INSTALL OPTIONAL UPDATES
Under Optional updates you will be presented with:
a) Microsoft Bing Desktop which is of questionable value
b) a list of about 34 language updates.

You can hide those updates so that aren't continually notified of those updates.
When you click on 34+ optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click on Hide Updates,
d) OK button.
Install ALL other Optional Updates.
Use the “critical update” procedure.

UPDATE GOLDEN RULES
Install ALL, yes, ALL updates.
This is Win 7 and not Vista or XP (eXPired).

UPDATE IS HUNG –TAKING FOREVER
Hung is very doubtful unless you interrupted updates.

CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
Lo and behold, Windows Update is still running!

You hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once.