Solved No settings save in Heroes of Newerth and DOTA 2

TanyaC

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My son recently started having problems with his HON and DOTA 2

For HON, when the game starts it goes full screen. He changes to Windowed mode and plays the game, next time he plays it it starts up full screen again.

With DOTA, it complains that his client is out of date when in game.

He has tried uninstalling, reinstalling, removing files to force the to repatch

Problems persist.

Any one have any idea what might be causing this?

His system spec is almost exactly the same as minem, except he has a EVGA 570 SC video card.

thanks
 

My Computer My Computer

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Linux Mint 17 Cinnamon | Win 7 Ult x64Intel I7-3770K @ 4.2ghz32GB G-Skill C10QEVGA GTX 670 2GB SC
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PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Linux Mint 17 Cinnamon | Win 7 Ult x64
CPU
Intel I7-3770K @ 4.2ghz
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ASRock Extreme 4
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32GB G-Skill C10Q
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EVGA GTX 670 2GB SC
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Could an antivirus program be stopping HoN from saving the settings file, and dota 2 from patching? I know some A/V programs (like BitDefender) can affect some games.
 

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Windows 7 Professional 64biti7-2670QM CPU @ 2.20GHz, 4 Cores, 8 Logical P...8GB DDR3NVIDIA GeForce GT 525M
Computer Manufacturer/Model Number
Dell Inspiron 15R N5110
OS
Windows 7 Professional 64bit
CPU
i7-2670QM CPU @ 2.20GHz, 4 Cores, 8 Logical Processors
Motherboard
Dell 0HVRTT
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8GB DDR3
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NVIDIA GeForce GT 525M
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15.6" Monitor
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1366 x 768
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500 GB
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Razer Deathadder
Yes, this would seem a worthwhile thing to check.

Indeed, we have tried that.

It seems that the HON problem was due to a disconnected drive. I can't quite put my finger on it, but it seems that a WIndows update released within the last 6 - 8 weeks has made the persistent nature of mapped drives worse than it used to be. Both my sons have been caught out with this problem with HON, Sims3, various steam games. The workaround is to ensure the connection has been restored before starting the game. There seems to be no "real" fix to maintain the drives persistency.

However, the DOTA problem has not been resolved. We have created a support ticket with steam, but they typically take 3 - 4 days to respond, if at all. So if anyone has any suggestions, I'd be interested....
 

My Computer My Computer

At a glance

Linux Mint 17 Cinnamon | Win 7 Ult x64Intel I7-3770K @ 4.2ghz32GB G-Skill C10QEVGA GTX 670 2GB SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Linux Mint 17 Cinnamon | Win 7 Ult x64
CPU
Intel I7-3770K @ 4.2ghz
Motherboard
ASRock Extreme 4
Memory
32GB G-Skill C10Q
Graphics Card(s)
EVGA GTX 670 2GB SC
Sound Card
Creative Fatality ExtremeGamer
Monitor(s) Displays
LG E2742V x 2
Screen Resolution
1920x1080
Hard Drives
256GB Vertex 4 SSD
2TB Seagate ST2000DM001
1TB Seagate ST1000DM003
PSU
Corsair HX 650
Case
HAF 932 advanced
Cooling
Corsair H100i liquid cooler
Keyboard
Logitech Wireless
Mouse
Logitech Wireless
Internet Speed
OptusNet NBN 100/40
Antivirus
Malwarebytes
Browser
Firefox 30
Other Info
Router: Sagemcom F@st 3846 Crippled by Optus.
Well Dota 2 is still in beta so it could be the game itself not being compatible with your system (yet). Maybe you can download manual patches from mirror sites? or you can even try downloading dota 2 completely from other people (via torrents maybe?) and see if it works from them :\. You can also try compatibility mode and see if it works with that, although the chances are very small, due to it being a very new game.
 

My Computer My Computer

At a glance

Windows 7 Professional 64biti7-2670QM CPU @ 2.20GHz, 4 Cores, 8 Logical P...8GB DDR3NVIDIA GeForce GT 525M
Computer Manufacturer/Model Number
Dell Inspiron 15R N5110
OS
Windows 7 Professional 64bit
CPU
i7-2670QM CPU @ 2.20GHz, 4 Cores, 8 Logical Processors
Motherboard
Dell 0HVRTT
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M
Monitor(s) Displays
15.6" Monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB
Mouse
Razer Deathadder
We figured this out a while ago, but I forgot all about this thread.

Since the PC points to a network drive for the personal drive, which was disconnected, the game couldn't save the settigns etc.

The kids know to make sure the drives are not disconnected now.

Haven't found a robust way of keeping them active/alive without adding extra software.. but it's not a major hassle.
 

My Computer My Computer

At a glance

Linux Mint 17 Cinnamon | Win 7 Ult x64Intel I7-3770K @ 4.2ghz32GB G-Skill C10QEVGA GTX 670 2GB SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Linux Mint 17 Cinnamon | Win 7 Ult x64
CPU
Intel I7-3770K @ 4.2ghz
Motherboard
ASRock Extreme 4
Memory
32GB G-Skill C10Q
Graphics Card(s)
EVGA GTX 670 2GB SC
Sound Card
Creative Fatality ExtremeGamer
Monitor(s) Displays
LG E2742V x 2
Screen Resolution
1920x1080
Hard Drives
256GB Vertex 4 SSD
2TB Seagate ST2000DM001
1TB Seagate ST1000DM003
PSU
Corsair HX 650
Case
HAF 932 advanced
Cooling
Corsair H100i liquid cooler
Keyboard
Logitech Wireless
Mouse
Logitech Wireless
Internet Speed
OptusNet NBN 100/40
Antivirus
Malwarebytes
Browser
Firefox 30
Other Info
Router: Sagemcom F@st 3846 Crippled by Optus.
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