No updates will install

Peaches491

New member
Local time
10:07 PM
Messages
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Location
Worcester, MA
SO, for months now, no windows updates will install.

it always fails with error code 80070034

"Windows update encountered an unknown error"


no matter what i try, nothing seems to work.

Also,
I cant get sfc to pass 9%
and it wont run from repair mode.

Any ideas?
 

My Computer

OS
Windows 7
CPU
Intel Q9650 3.00 Ghz 12 Mb cache
Motherboard
Gigabit GA-EP45-UD3r
Memory
4 GB DDR2 Corsair 800 mhz
Graphics Card(s)
ATI Radeon HD 3870 x2 Sapphire
Monitor(s) Displays
Acer 22" widescreen Gateway 17"
Hard Drives
Western Digital Caviar 250GB
Seagate 500GB Barricuda x4 RAID 1+0
PSU
Hiper R-Type 580 Watt Modular PSU
Case
Thermaltake Armor
Cooling
Stock Air
Keyboard
Logitech G15
Internet Speed
Several
I'm assuming you've turned off and or bypassed any firewall software? Although that wouldn't explain SFC's failure. Personally I would reinstall if it's possible. Otherwise someone else may have a different idea :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7
CPU
AMD Phenom II X4 955 Black Edition
Motherboard
MSI 870A-G54
Memory
8GB
Graphics Card(s)
PNY XLR8 GeForce GTX 460 1024MB GDDR5
Monitor(s) Displays
2 x 24"
Hi.

I agree with the reinstall and a Clean Install at that, start from a fresh, then come straight here should you continue to have issues.
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio FZ21Z
OS
Windows 7 Ultimate x64 ®™
CPU
Intel Core 2 Duo (2.2 GHz)
Motherboard
Sony (Intel Chipset)
Memory
2x 2GB Corsair (667 MHz)
Graphics Card(s)
NVIDIA 8600M GS (256MB)
Sound Card
Sigmatel
Monitor(s) Displays
15.4" TFT X-Black
Screen Resolution
1280x800
Hard Drives
Western Digital 300GB Scorpio Black (7200rpm)
Mouse
Logitech Anywhere MX
Internet Speed
Sky 5MB
SO, for months now, no windows updates will install.

it always fails with error code 80070034

"Windows update encountered an unknown error"


no matter what i try, nothing seems to work.

Also,
I cant get sfc to pass 9%
and it wont run from repair mode.

Any ideas?
Try SFC command in safe mode,independly from results go to C:\Windows\Logs\CBS folder and find CBS.log file,attache it to post
 

My Computer

Computer Manufacturer/Model Number
Custom made
OS
Windows 7 Professional x64 PL
CPU
AMD Athlon 4450e
Motherboard
Giga-Byte GA-MA69G-S3H
Memory
GoodRam DDR2 2x2048MB (FSB 800MHz)
Graphics Card(s)
nVidia GeForce 9600GT (G94-300) 1024 MB
Monitor(s) Displays
SAMSUNG SyncMaster HS2P301688
Hard Drives
Seagate ST3750330AS 750GB
PSU
Corsair 550W
Cooling
AeroCool ExtremeEngine 3T
Try SFC command in safe mode,independly from results go to C:\Windows\Logs\CBS folder and find CBS.log file,attache it to post


here it is. SFC failed at 9% again in safe mode. when i try to do it from the repair console, it says that there is a system repair pending and it needs to restart and finish the repair.

FYI, my comp is a little weird. I'm running a RAID 10 array. I believe thats where my instability stems from.
 
Last edited:

My Computer

OS
Windows 7
CPU
Intel Q9650 3.00 Ghz 12 Mb cache
Motherboard
Gigabit GA-EP45-UD3r
Memory
4 GB DDR2 Corsair 800 mhz
Graphics Card(s)
ATI Radeon HD 3870 x2 Sapphire
Monitor(s) Displays
Acer 22" widescreen Gateway 17"
Hard Drives
Western Digital Caviar 250GB
Seagate 500GB Barricuda x4 RAID 1+0
PSU
Hiper R-Type 580 Watt Modular PSU
Case
Thermaltake Armor
Cooling
Stock Air
Keyboard
Logitech G15
Internet Speed
Several
Looking up that WU error code, It doesn't exist so its not related with Windows Update itself but another component.

There is a standard error code with the same number however: You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control Panel to change the computer name and try again. If joining a workgroup, choose another workgroup name.

that error code is also related to the hosts file, your computer name containing an underscore, spaces or other symbols or your machine being behind a NAT device/firewall blocking specific packets.
 
Peaches491,
Have you used the /SCANONCE switch with SFC? This scans all protected system files once at next boot.
 

My Computer

Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Looking up that WU error code, It doesn't exist so its not related with Windows Update itself but another component.
This error code is not documented but it is not equivalent it never exist for WU.

There is a standard error code with the same number however: You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control Panel to change the computer name and try again. If joining a workgroup, choose another workgroup name.

that error code is also related to the hosts file, your computer name containing an underscore, spaces or other symbols or your machine being behind a NAT device/firewall blocking specific packets.

So how it relevant to his issue with SFC command?I do not understand this.

and from his CBS.log

2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB975467~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB975467~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_3_for_KB975467~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB975467~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB975467~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_3_for_KB975467~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB972270~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB972270~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_4_for_KB972270~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB972270~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB972270~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_4_for_KB972270~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_1_for_KB978637~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_3_for_KB977617~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB974571~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB974571~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_3_for_KB974571~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB974571~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_2_for_KB974571~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2010-03-18 23:26:21, Info CBS Failed to get session package state for package: Package_3_for_KB974571~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
+
2010-03-18 23:34:19, Info CBS SQM: Failed to start always sample upload. [HRESULT = 0x80004005 - E_FAIL]
2010-03-18 23:34:19, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
Do you really believe that all these errors we can safely to ignore? :p

I do not think that any issues with network connections/worgroups/domains have something in common with trouble with SFC tool like here.In my opinion these packages are corrupted and he must to fix them.I'll later edit this post to attache these components+instructions...
 

My Computer

Computer Manufacturer/Model Number
Custom made
OS
Windows 7 Professional x64 PL
CPU
AMD Athlon 4450e
Motherboard
Giga-Byte GA-MA69G-S3H
Memory
GoodRam DDR2 2x2048MB (FSB 800MHz)
Graphics Card(s)
nVidia GeForce 9600GT (G94-300) 1024 MB
Monitor(s) Displays
SAMSUNG SyncMaster HS2P301688
Hard Drives
Seagate ST3750330AS 750GB
PSU
Corsair 550W
Cooling
AeroCool ExtremeEngine 3T
I do not think that any issues with network connections/worgroups/domains have something in common with trouble with SFC tool like here.In my opinion these packages are corrupted and he must to fix them.I'll later edit this post to attache these components+instructions...

I didnt see that post, he muct have posted it at the same time :huh:
 
I attached to post corrupted componets reported in your CBS.log

download them and unpack anywhere

1.Navigate to C:\Windows\Servicing\Packages,takeownership of this folder and add your account to have full control
2.Copy my files to this folder -if you have already any file then replace it.
3.Remove your account from permissions to Packages folder
4.Restore ownership of Packages folder back to "NT Service\TrustedInstaller"

Useful links:Take Ownership of file
TrustedInstaller - Restore as Owner
Folder Permissions

5.Empty C:\Windows\Logs\CBS folder and again try sfc /scannow command,you can try /SCANONCEswitch too as @Bill2 suggest and one thing:

try also run Readiness Tool Download details: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [January 2010]
I don't know you can run it but try it,this tool create report CheckSur.log,

next find in C:\Windows\Logs\CBS folder CheckSur.log and new CBS.log file ->both files attache to post
 

Attachments

My Computer

Computer Manufacturer/Model Number
Custom made
OS
Windows 7 Professional x64 PL
CPU
AMD Athlon 4450e
Motherboard
Giga-Byte GA-MA69G-S3H
Memory
GoodRam DDR2 2x2048MB (FSB 800MHz)
Graphics Card(s)
nVidia GeForce 9600GT (G94-300) 1024 MB
Monitor(s) Displays
SAMSUNG SyncMaster HS2P301688
Hard Drives
Seagate ST3750330AS 750GB
PSU
Corsair 550W
Cooling
AeroCool ExtremeEngine 3T
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