I ran into an issue trying to boot windows7 and upon reaching the login menu my mouse and keyboards both seem to lose power, becoming unresponsive. I have tried going to safe mode and the same thing happens. Believing the installation may have become corrupt, I attempted a re-installation from a usb. After getting to the language selection menu the same thing has happened. I have been fighting this for 2 days and I am not super experienced in windows enough to know exactly what else to try.
error code 0x80070570 occured during one of the installations.
Which USB port(s) are you using - USB 3.0 or USB 2.0 ? If you plug keyboard/mouse into a different port, what result do you get?
Try plugging the devices into USB 2 port(s). USB 2 ports are the ones on the motherboard with black plastic insert. USB 3 ports are the ones with blue plastic insert in the middle.
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Also.
Check BIOS configuration settings for USB, as there may be some legacy support option available.
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My Computer
At a glance
Windows 7 x64, Vista x64, 8.1 smartphoneIntel E8400 65W 64-bitDDR2 2 x 2GB, 1GB x 2XFX Radeon HD5750
Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Is the computer a AMD Ryzen 5 3rd gen that is on your profile specs?
Who has installed Win 7 on it?
New hardware requires drivers (SATA, USB3.x, MVMe) that are not on the Win 7 installation disk. You have to add those drivers to the installation disk.
Iko22 i have plugged all usb devices into all ports on motherboard and case to no avail. It works great in the bios though.
I have also changed bios settings for the usb legacy settings hoping this would help as well.
Is the computer a AMD Ryzen 5 3rd gen that is on your profile specs?
Who has installed Win 7 on it?
I have swapped out from an older motherboard and processor system which i was already having issues with. but yes the profile specs are for the desktop in question.
I had installed windows 7 a long time ago and have been keeping it as updated as possible. I'v run into this issue with usb's only since switching motherboards. On the old tower build i just couldn't find the harddrive anymore in bios even so i believed after a little googling that the mobo had started to fail so that is why i updated the system.
Under BIOS, you're using BIOS USB drivers. As soon you boot the Win 7 installation disk, you're under Win PE and it doesn't find the drivers.
As already mentioned, a MB as yours has some new hardware devices that requires drivers (SATA, USB3.x, MVMe) that are not on the Win 7 installation disk. You have to add those drivers to the installation disk.
