No Wireless Internet Cannot communicate with DNS server

howiewow

New member
I've just upgraded to Windows7, previously everything was fine. Now I can connect through the LAN to everything. However when I connect Wireless I can get on the network but not the internet my error message is 'Cannot communicate with DNS service'. My router is Linksys WAG160N. My adapter is Atheros AR5007 and my laptop is a Compaq CG60-430SA. It took me ages to find the latest driver on the HP site and it made no difference. All the drivers are up to date, the router has been reset and my hair has been pulled out. any other ideas?
 

My Computer

Computer Manufacturer/Model Number
compaq cq60 430sa
OS
windows 7
CPU
AMD Turion x2
Memory
4gig
What anti virus software are you using?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
kasperski 2010. But I've tried disabling it and uninstalling it as well as disabling windows firewall.
 

My Computer

Computer Manufacturer/Model Number
compaq cq60 430sa
OS
windows 7
CPU
AMD Turion x2
Memory
4gig
Kapersky tends to cause many problems with wireless connections, both the Kapersky firewall and A/V software needs to be uninstalled if the problem persists. I believe there is a setting to allow for wireless connections somewhere in the Kapersky software but I'm not sure where it is.

Can you also check in Device Manager and see if there is a yellow! showing next to the wireless adaptor?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Device man all ok. Just turned off Kasp Still No joy
 

My Computer

Computer Manufacturer/Model Number
compaq cq60 430sa
OS
windows 7
CPU
AMD Turion x2
Memory
4gig
Just out of interest my iPhone connects fine via the same router
 

My Computer

Computer Manufacturer/Model Number
compaq cq60 430sa
OS
windows 7
CPU
AMD Turion x2
Memory
4gig
You will need to uninstall completely both the Kapersky firewall and A/v software. Turning it off won't do it.

You have to understand that Kapersky has caused this type of problem so many times I have lost count. I can't say for sure this is the problem but it's very likely. The fact that your phone connects yet your PC can't points to a blocked connection.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
uninstalled Kasp, no change. I agree it does seem like something is blocked.
 

My Computer

Computer Manufacturer/Model Number
compaq cq60 430sa
OS
windows 7
CPU
AMD Turion x2
Memory
4gig
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