Noise in USB headset

[Sven24]

So today I got the "00113700 Hama uRage Gaming Headset" but for some reason after plugging them in I noticed that theres noise, occasional "scratching" and other sounds which I can't describe. Any clue on what might be causing this?https://www.hama.com/00113700/hama-urage-xplode-gaming-headset-black

 

[fireberd]

Are you sure of the model? The model you list is NOT a USB connected headset, according to the hama web site.

https://www.hama.com/00113700/hama-urage-xplode-gaming-headset-black

 

[Sven24]

Are you sure of the model? The model you list is NOT a USB connected headset, according to the hama web site.

https://www.hama.com/00113700/hama-urage-xplode-gaming-headset-black

Yes, here is a review where you can see the USB.

https://www.youtube.com/watch?v=9rdWICZC3N8

 

[Callender]

Scratching Sounds

So today I got the "00113700 Hama uRage Gaming Headset" but for some reason after plugging them in I noticed that theres noise, occasional "scratching" and other sounds which I can't describe. Any clue on what might be causing this?https://www.hama.com/00113700/hama-urage-xplode-gaming-headset-black

The only time I ever heard scratching sounds - it was because the PC's built in microphone was still activated. That can also cause feedback. If you find that it's still switched on try disabling it. Same applies for built in speakers when using a headset.

 

[Sven24]

The only time I ever heard scratching sounds - it was because the PC's built in microphone was still activated. That can also cause feedback. If you find that it's still switched on try disabling it. Same applies for built in speakers when using a headset.

I don't have a built in microphone or speakers. :/

 

[Callender]

The only time I ever heard scratching sounds - it was because the PC's built in microphone was still activated. That can also cause feedback. If you find that it's still switched on try disabling it. Same applies for built in speakers when using a headset.

I don't have a built in microphone or speakers. :/

Well that can't be the problem then!

Maybe try right clicking your speaker icon then "Sounds"

Double click any recording & playback devices and look through the tabs for settings that you can change.

 

[Sven24]

I already tried changing those. Btw, I just discovered that some of the noises appear when I'm moving my mouse.

 

[Callender]

USB devices

Well a quick internet search shows that many people have the same problem and there's no clear solution.

Suggestions include:

Check sound devices in Device Manager and if more than one device is listed try disabling so that only one device is in use.

If your mouse is a USB mouse - try a wired mouse.

Try any other available USB ports.

Check for and install any driver updates for all USB devices. If your headset was supplied with a driver to install - that driver could be out of date.

Other than that I'm out of ideas!

 

[Sven24]

1. Only one is in use, I disabled the rest.
2. I don't have a wired mouse, however I tried plugging it out and there were still other types of noises.
3. I already tried that.
4. They didn't come with any drivers.

 

[Sven24]

Alright, I got a different headset to see if the problem persists and well... it does. I don't know how the old headset I had didn't have issues like this but apparently it's not from the new headset I got. I think it may be a driver issue but I have no clue how to solve it.

Here's a list of what's wrong:
- Buzzing/scratching/beeping noise
- More noise when moving mouse
- Overall lower sound quality, I tried the same headset on my phone and PC, listening to the same song but on my PC the sound is somewhat stale