Solved Norton causes my computer to come out of Hibernation or sleep

Tinsby

New member
Member
VIP
Local time
12:08 AM
Messages
176
My machine comes out of Hibernation or sleep because of a program routine called by Norton's latest botched update.
Event viewer says :WakeSourceText Task Scheduler will execute '\Remediation\AntimalwareMigrationTask' task I have multiple entries that all started when Norton sent me an "upgrade" that I didn't ask for. They also took away the ability to BLOCK ALL NETWORK TRAFFIC as a feature of the firewall. Might be fine for those that don't use it but I did on occasion.

How to stop this Remediation\AntimalwareMigration Task from running? I am told this is to accommodate Win 10 and there is an alleged fix for it from Norton but I can't get it, it won't start to d/l when I click on it and I can't find it anywhere else.

Other than removing all vestiges of Norton and putting something else in it's place what can I do to keep the machine on standby without it waking up and shutting down every 3 hours or so?

Only way I see it is to shut the machine down entirely, THEN it doesn't wake up. OR switch over to my Linux Partition and use my version of Rafaela 17.2. Norton can't touch that one....

I was told to go to this site and get the 'fix': https://support.norton.com/sp/en/us/home/current/solutions/v113935352_EndUserProfile_en_us

Sadly that FTP site doesn't work for either file available there.....
 
Last edited:

My Computer My Computer

At a glance

Dual boot Win7 Pro 64 & Linux Mint 18.3Intel Core 2 Quad Core8GBNvidia GeForce GTX 750 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home/Custom built
OS
Dual boot Win7 Pro 64 & Linux Mint 18.3
CPU
Intel Core 2 Quad Core
Motherboard
Asus Rampage Extreme
Memory
8GB
Graphics Card(s)
Nvidia GeForce GTX 750 Ti
Sound Card
PCIe Supreme FX X-fi
Monitor(s) Displays
Viewsonic VX2450WM LED
Screen Resolution
1920x1080
Hard Drives
Intel SSD 240GB
WD 500GB HDD
PSU
Corsair 850 watt
Case
Lian Li
Cooling
Zalman
Keyboard
MS natural/ergonomic
Mouse
Intellimouse
Internet Speed
240 Mbps +/- Dnld, 12Mbps Upld via Xfinity Blast
Antivirus
Norton Security Suite by Xfinity
Browser
Firefox & Chrome
Other Info
4 slot memory card reader
Floppy drive
2 DVD burners
Brother MFCJ450dw AIO Printer/Scanner/Fax
eSATA connections
What have you set 'power options' to do?

Go into your Control Panel and see what you can control with a 'custom plan'.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Norton has a patch for this problem.

What have you set 'power options' to do?

Go into your Control Panel and see what you can control with a 'custom plan'.

Thanks but that wasn't the answer. The system was being awakened from hibernation by a process called:
"Remediation\AntimalwareMigrationTask" part of the latest offering from Norton for Win 10.

It took me 2 days and a lot of complaining to be able to get the 'fix' from the Norton FTP site. I couldn't get on the site for love nor money.

Once I got the file (188KB) and ran it, the machine now stays in hibernation.

I refer those with similar issues to use the excellent advice in this forum, on using the Event Viewer to see what's waking the machine up. If it's that process above, get the fix and run it. I did NOT have to re-install Norton after running the patch/fix.

Get the fix at: https://community.norton.com/en/forums/hot-fixes-issues-norton-225215

Assuming you can log onto the FTP site to get it.

HTH someone,

J T
 
Last edited:

My Computer My Computer

At a glance

Dual boot Win7 Pro 64 & Linux Mint 18.3Intel Core 2 Quad Core8GBNvidia GeForce GTX 750 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home/Custom built
OS
Dual boot Win7 Pro 64 & Linux Mint 18.3
CPU
Intel Core 2 Quad Core
Motherboard
Asus Rampage Extreme
Memory
8GB
Graphics Card(s)
Nvidia GeForce GTX 750 Ti
Sound Card
PCIe Supreme FX X-fi
Monitor(s) Displays
Viewsonic VX2450WM LED
Screen Resolution
1920x1080
Hard Drives
Intel SSD 240GB
WD 500GB HDD
PSU
Corsair 850 watt
Case
Lian Li
Cooling
Zalman
Keyboard
MS natural/ergonomic
Mouse
Intellimouse
Internet Speed
240 Mbps +/- Dnld, 12Mbps Upld via Xfinity Blast
Antivirus
Norton Security Suite by Xfinity
Browser
Firefox & Chrome
Other Info
4 slot memory card reader
Floppy drive
2 DVD burners
Brother MFCJ450dw AIO Printer/Scanner/Fax
eSATA connections
Thanks for posting your findings. They should help others.
 

My Computer My Computer

At a glance

W7 Pro SP1 64biti78GBIntel HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Sorry about that. Did you try Norton removal tool as well? www.norton.com/nrt and let us know if that helps.
Thank you!

Praveen
Norton Support.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Norton Remediation tool remover

Tinsby,
I am having the same issue..Windows 7 Ultimate 64 bit.

Can you give me the link for this tool?
thank you
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Norton wakes computer

Go to computer management, task scheduler, task scheduler library, remediation and right click on where it says AntimalwareMigration Task in the center pane and select properties. Click on the tab that says Conditions and uncheck everything under Idle and uncheck Wake the computer to run this task under Power. Your computer will now stay asleep if Norton was the culprit.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i3
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Antivirus
Norton Security
Browser
Firefox
Back
Top