Not able to open a data DVD on a Dell XPS (but can open bootable DVD)

[techpick]

I have a very peculiar problem here.

I have a Dell XPS 15 laptop, have been using it for more than an year now. I have a blueray combo CD drive in my system.
Specs: HL-DT-ST DVDRWBD CT30N

Here is the issue - I am not able to open DVDs on my system, not all. The peculiarity is, I am able to open bootable DVDs, but not normal data DVDs.

Here is what all I tried:
1. Reinstalled the driver - Did not work
2. Reformated my system - Didnt work
3. Checked for the "upperfiler/lowerfilter' registry fixes - Didnot work
4. Did the Microsoft online 'Fixit' fix - Didnot work

Has anyone faced a similar issue before wherein you were able to open a bootable DVD, but not a normal DVD? Please help!

Cheers

 

[Ztruker]

What happens when you right click on the DVD in Computer? What is the default (bold) entry?

What is Control Panel, Default Programs, Change Autoplay Settings set to?

 

[techpick]

When I right click, the bold option is 'Open'. The 'Autoplay Settings' is 'Play CDs or other media automatically'.

 

[Ztruker]

Is there anything in Control Panel, Default Programs, Change Autoplay Settings for blueray?

Also, what is on the DVDs? Were they finalized? Where were they created?

 

[Slartybart]

The optical drive is really a composite device with drivers for CD, DVD and Blu-ray

See if there are any drivers offered in the optional section of Windows Update.

If not check Dell. I know you said you updated the driver, there's another piece ... I've seen this before, just can't recall the fix.

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Thanks

 

[NoN]

I have a very peculiar problem here.

I have a Dell XPS 15 laptop, have been using it for more than an year now. I have a blueray combo CD drive in my system.
Specs: HL-DT-ST DVDRWBD CT30N

Here is the issue - I am not able to open DVDs on my system, not all. The peculiarity is, I am able to open bootable DVDs, but not normal data DVDs.

Here is what all I tried:
1. Reinstalled the driver - Did not work
2. Reformated my system - Didnt work
3. Checked for the "upperfiler/lowerfilter' registry fixes - Didnot work
4. Did the Microsoft online 'Fixit' fix - Didnot work

Has anyone faced a similar issue before wherein you were able to open a bootable DVD, but not a normal DVD? Please help!

Cheers

You could try the Dell forum: HL-DT-ST DVDRWBD CA30N - fail

What's about the Dell firmware? It can be needed because firmwares are updating the list of compatible medias to be played.

You could also ask at the Rpc1.org community forums