Not Genuine...sometimes ...

[hockalugie]

I bought Win 7 Pro direct from Microsoft. I've been running it ever since without a problem until about three months ago. Now every so often (theres no pattern I can tell) I get the "not genuine" warning on the bottom right of my desktop. To remove it I right click "computer" in the start menu and click "properties" and the "not genuine" warning goes away. Here is the report

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {07693D9F-F5E6-4A76-955C-48E457DD812B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{07693D9F-F5E6-4A76-955C-48E457DD812B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-3699666774-905027321-210756852</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20110413000000.000000+000</Date></BIOS><HWID>C86E3107018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700004-02-1033-7601.0000-0572013
Installation ID: 007770188843865865161664775016149810113251196500662765
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7TP9F
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/21/2013 10:14:32 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:30:2013 05:23
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GGu5RU/VPJEbw4/EDOAKQgCd/aaiH66WLKq3dbH

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            041311        APIC1048
  FACP            041311        FACP1048
  SRAT            AMD           FAM_F_10
  HPET            041311        OEMHPET 
  MCFG            041311        OEMMCFG 
  OEMB            041311        OEMB1048
  SLIC            ACRSYS        ACRPRDCT

 

[NoelDP]

This looks to me to be counterfeit.

The OEM_SLP Key in use, and the SLIC Table are both from Acer - but the motherboard is a retail one.

The activation has therefore been enabled by a hacker's Activation Exploit

Microsoft do NOT sell install disks with Acer Keys.

If you License from Microsoft is for Windows 7 Professional, use the You need to reformat and reinstall using genuine media and Key.

 

[hockalugie]

Thank you for your reply. I can guarantee you that it is not a counterfeit. I purchased the OS from Microsoft. There has been no Hacker software or "Activation Exploit" installed or ran on this machine. The mobo is an Asus and the computer is home built. Besides, if it is a fake then why does the warning go away when I click on start/computer/properties (or control panel/system)? and why does it update etc. without any problems? Strange. Stranger that it started doing this just a few months ago out of the blue. But thank you for the input.

 

[NoelDP]

I can guarantee that the current installation IS indeed counterfeit.

The License type is 'OEM_SLP' - which is ONLY valid on machines pre-installed with the OS at the factory.
The fact that a SLIC table shows in a retail motherboard means that there MUST be an Activation Exploit present.

If you got this product from Microsoft, then it should a Retail License - since Microsoft do not sell any other type to the general public. Does the Product Key in your paperwork agree with the installed Key?