(Not responding) all aps

[BulimicCannibal]

I bought a brand new PC sometime in february this year with windows 7 installed, it worked fine for a few months but eventually web browsers and aps stopped responding fairly frequently.

I've tried everything and the problem still persists, i've removed anti virus software to stop any clashes, updated drivers run ccleaner and windows optimiser tools, run anti malware programmes/virus scans (in safe mode too). I've defragged my hard drive, used the sfc scannow command in the command prompt.

But nothing stops these problems from occuring, heck i've even set my pc back to factory settings as a last resort but nothing works.

It's under warranty but my father has been putting off taking it back for months and months now so it looks like i'll need to fix it myself...

PLEASE this is so frustrating, any help is appreciated!

 

[richc46]

Next time it happens, go to event viewer and see what errors are reported.

 

[BulimicCannibal]

I'm not exactly well aquainted with event viewer but I looked through and there's a handful of different errors so i'll post one of them...


Fault bucket 760936023, type 5
Event Name: AppHangXProcB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iexplore.exe
P2: 8.0.7600.16385
P3: 4a5bc69e
P4: e1a9
P5: 560
P6: iexplore.exe
P7: 8.0.7600.16385
P8:
P9:
P10:
Attached files:
C:\Users\Kristian\AppData\Local\Temp\WER4EDB.tmp.appcompat.txt
C:\Users\Kristian\AppData\Local\Temp\WER5062.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Kristian\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_iexplore.exe_cc4d79c5efe5c68a335d3612a118d33e59607b_09855b2b
Analysis symbol:
Rechecking for solution: 0
Report Id: d1b04ce7-c048-11df-aeb6-90fba6364691

 

[Lemur]

From Safe Mode
please run malwarebytes from safe mode
Malwarebytes

And your updated virus scanner

 

[BulimicCannibal]

From Safe Mode
please run malwarebytes from safe mode
Malwarebytes

And your updated virus scanner

Already did that yesterday, no luck.

 

[richc46]

Next time it happens, note the time, go to event viewer and give us the codes, descriptions etc.

 

[Lemur]

Did you have any BSODs?

 

[BulimicCannibal]

Did you have any BSODs?

Nope never had blue screen of death on this computer.

 

[Lemur]

And ... do you have the installation media for the operating system?

 

[BulimicCannibal]

And ... do you have the installation media for the operating system?

I think it came with windows 7 already loaded on.

 

[BulimicCannibal]

Next time it happens, note the time, go to event viewer and give us the codes, descriptions etc.

Ok i'll keep you informed.

 

[Lemur]

What is your computer make and model (specific). Some computers come with recovery media with preinstallation. Otherwise, you might be able to request it from the maker.

 

[BulimicCannibal]

Advent CBE1401

 

[BulimicCannibal]

Ok the following error occured when I was playing a game.

Faulting application name: firefox.exe, version: 1.9.2.3855, time stamp: 0x4c48d5ce
Faulting module name: quakelive.dll, version: 0.1.0.382, time stamp: 0x4c7bf0bb
Exception code: 0xc0000005
Fault offset: 0x0002826a
Faulting process id: 0x1184
Faulting application start time: 0x01cb52b2e5a463cb
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: C:\Users\Kristian\AppData\LocalLow\id Software\quakelive\home\baseq3\quakelive.dll
Report Id: 3890347f-bed1-11df-b890-90fba6364691

 

[BulimicCannibal]

Also...

"The following fatal alert was generated: 10. The internal error state is 10."


Log Name:System

Source:Schannel

Event ID:36888

Level:Error

User:System

OpCode:Info

 

[Lemur]

Also...

"The following fatal alert was generated: 10. The internal error state is 10."


Log Name:System

Source:Schannel

Event ID:36888

Level:Error

User:System

OpCode:Info

Lots of differing info on this.
Schannel error