Solved Notebook 'can't display desktop'

[Ozlaine]

Hoping someone can help last couple of times I've switched my computer on it seems ok then says preparing desktop (unusual) then comes up with a safe mode looking screen with the recycle bin as the only icon and says it can't load desktop,(very unusual) then if I switch it off and on again it works fine I've run virus scans as this problem started happening after I was on the internet and have run Spybot Search and Destroy but they all come up with nothing... this has me really worried, why is it doing this? can anyone tell me? thanks to anyone who can help!

 

[windude99]

Hoping someone can help last couple of times I've switched my computer on it seems ok then says preparing desktop (unusual) then comes up with a safe mode looking screen with the recycle bin as the only icon and says it can't load desktop,(very unusual) then if I switch it off and on again it works fine I've run virus scans as this problem started happening after I was on the internet and have run Spybot Search and Destroy but they all come up with nothing... this has me really worried, why is it doing this? can anyone tell me? thanks to anyone who can help!

Do control+alt+delete and choose start task manager. Then, type in cmd.exe and press enter. (be sure to be doing this as an administrator)
Then, type in sfc /scannow and press enter.

 

[Ozlaine]

thanks for the advice

hey thanks for that what does that do? does that scan for something differently than the virus scan programmes?

 

[windude99]

hey thanks for that what does that do? does that scan for something differently than the virus scan programmes?

It will look for corrupted Windows 7 files and fix them (if it isn't too severe of damage)

 

[Ozlaine]

awesome! thankyou

 

[windude99]

awesome! thankyou

Your welcome! Be sure to tell use the results of the sfc scan.

 

[Ozlaine]

ran into a problem when I tried to do that, I am logged on as administrator, but it says I need to be administrator to do a scan... heeelp! LOL

 

[windude99]

ran into a problem when I tried to do that, I am logged on as administrator, but it says I need to be administrator to do a scan... heeelp! LOL

This should help you: Run a Command as Administrator from the Windows 7 / Vista Run box - How-To Geek

 

[doubled822]

Upon following windude's advice, if that fails, you may have a corrupted profile. Copy your documents, etc anything that might be stored in your profile you want to keep and then browse to:

C:\Users\

Find your login folder and rename it to yourname.old and reboot. Windows will create a new profile for you.

 

[Bongo]

Use Option 2 http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Jerry

 

[windude99]

Upon following windude's advice, if that fails, you may have a corrupted profile. Copy your documents, etc anything that might be stored in your profile you want to keep and then browse to:

C:\Users\

Find your login folder and rename it to yourname.old and reboot. Windows will create a new profile for you.

I don't recommend doing that. If the profile is corrupted, the OP needs to back up their data and delete the account through control panel, which is the safe way.

 

[doubled822]

Upon following windude's advice, if that fails, you may have a corrupted profile. Copy your documents, etc anything that might be stored in your profile you want to keep and then browse to:

C:\Users\

Find your login folder and rename it to yourname.old and reboot. Windows will create a new profile for you.

I don't recommend doing that. If the profile is corrupted, the OP needs to back up their data and delete the account through control panel, which is the safe way.

Agreed, however the reason I recommended it this way was in case it isn't actually the profile, then it can be restored by removing the .old. This was more straightforward with XP, however I've seen 7 be a little finicky with this process.

 

[Ozlaine]

thanks everyone, have tried all suggested, scan did'nt find any corruptions :-/ so... maybe my computer is just poking it's tounge at me and laughing?

 

[doubled822]

thanks everyone, have tried all suggested, scan did'nt find any corruptions :-/ so... maybe my computer is just poking it's tounge at me and laughing?

Try checking your event logs. In Windows Search (if you can get that far), type "event viewer" and hit enter. It will take some time to load the logs. Click "Windows Logs" and check your Application and System logs. Profile issues are usually logged here.

If you find any exclamations or red icons, post the information from the log entry.

In addition to the profile recommendations, you could also try creating a new user through control panel instead of messing with your current profile. If you can log in with the new user hunky-dory, it is most likely a profile issue.

 

[windude99]

Be sure to tell us what solved your problem so people that have this problem in the future know how to fix it.

 

[Ozlaine]

OK sorry bout that, this post had the solved option, but not a give up option LOL otherwise it would've been, give up... computer seems to be behaving now... LOL