Notebook touch-pad not working anymore.

Hatashi

New member
Member
VIP
Local time
1:44 PM
Messages
153
Location
The Netherlands
I have a Samsung R720.
My touch-pad has been working fine for a few years but now refuses to even turn on.

I've tried a lot of things.
  • Formatted everything and installed a new copy of Windows 7.
  • Downloaded all sorts of touch-pad drivers (synaptics etc).
  • All kinds of things in device manager.
  • Deleted mouse/synaptics drivers and installed again.

I'm quite lost now. When I use the hotkey to turn on/off the touch-pad I always get this message. It always says off, and the light of my note-pad never even turns on anymore.
bMT29KP.png


I've installed the synaptics driver, and the touch-pad driver from the Samsung site and still I see this.
rX5SiXV.png


All I want is just lay down in my bed with my notebook but I can't anymore.. could anyone help me out, please?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64-bit.
CPU
Intel Core i5 4460 / 3.2 Ghz
Motherboard
Gigabyte G1.Sniper B5
Memory
Crucial Ballistix Sport 8GB
Graphics Card(s)
Club3D Radeon R9 280 royalKing 3GB - GDDR5
Monitor(s) Displays
Philips 237EQPH IPS LED
Screen Resolution
1920x1080
Hard Drives
Crucial M500 - SSD - 120 GB
Seagate 500GB External Hard Drive
PSU
Sea Sonic S12II-520 Bronze
Case
Cooler Master N300
Cooling
Titan Fenrir TTC-NK85TZ
Antivirus
Malwarebytes Anti-Malware.
Browser
Chromium.
It looks like you've tried pretty much everything that's software related. So that leaves a hardware related problem (perhaps the touchpad itself is no longer working. It could require a replacement of the touchpad itself or another component in the laptop. If the touchpad cannot get repaired, you can keep an external mouse connected to the laptop as a workaround.) Couple of articles that may offer some additional ideas.

How to Diagnose Touchpad Problems | eHow

Touchpad - Wikipedia, the free encyclopedia
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Back
Top