Nothing pops up in Backup and restore

[mara]

Hello, I'm new here

I'm having a problem with my backup system.
When I click "Back up now", "Manage space", "Turn on schedule", "Change settings","Restore all users' files" and "Select another backup to restore files from",
Absolutely nothing pops up and my computer doesn't react at all.
It use to do 2 weeks before but I've installed some software and games since then so I guess they might be causing this.

I've look for a solution to it on the internet but I couldn't find anything similar and I tried running all services but couldn't solve it.

I have no idea what to do.

Any suggestion would be greatly appreciated.

Thanks

 

[whs]

Can you list the programs you did install that may be the culprits. Maybe there is a known troublemaker.

 

[richc46]

Possibly, this may be one solution. Give it a try and let us know.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If it does not work, in lieu of any other solution, may I suggest. A system restore to a point prior to the installations. Then install one at a time, using if for a fair amount of time. If you are certain that the new installation is not the culprit, add the next and so on.

 

[karlsnooks]

Download, install, run Malwarebytes

 

[mara]

whs

Do you mean the names of software??
If so here's the list of them I've installed

• JDownloader
• Xilisoft DVD Ripper Ultimate
• Java(TM) 6 Update 17
• Logicool Gaming Software 5.02
• RESIDENT EVIL 2
• Ad-Aware
• Ad-aware Email Scanner for Outlook
• XTRM Runtime.06
• a-squared Free 4.5
• Safari
• Apple Application Support
• DVD Fab 6.2.1.8
• Xmedia Recode 2.2.1.0
• double Twist
• AudioCreator LE 1.5
• UA-4FX Driver
• Opera 10.51

richc46

Actually I'd already performed clean boot before Posting comment, sorry.
I guess some services or registry that perform backup have been deleted or affected by something in stead of other programs are causing this.
As karlsnooks suggested, I ran Malwarebytes and it detected infected registry then deleted them all but still nothing pops up. Besides, I executed full scan with a-squared every time after I installed a couple of software and if malware detected, I deleted them or uninstall the bad software.

Since I still have the backup I created before it happened so I'm going to keep trying solving this for the next couple of week. If it seems impossible, I'll restore the system.

Thank you all

And does anybody know how to backup by command prompt??

 

[richc46]

Want something like this

http://www.sevenforums.com/tutorials/21390-backup-user-system-files-create-shortcut.html?ltr=B

 

[mara]

God, thanks sooo much!! it worked!

 

[richc46]

It gives me such a good feeling when the poster gives that big thank you. It was a true pleasure helping you.

 

[richc46]

God, thanks sooo much!! it worked!

Thanks again Mara, I just noted that you were very generous and gave me some rep in addition to the big thank you.