Now I love my Mac even more

[kaipu]

After my beloved iMac slowed down a little, I bought an assembled windows machine. Primarily for heavy Photoshop CS5 work. I also work in Bridge CS5 to organize n stuff. Right from the day one I'm having many problems while working in Bridge CS5. I started to get BSODs everytime I open a folder with heavy PSD files (100-800 MB) in Bridge CS5. Once they start to come they keep coming untill I give my PC a long break, and when they don't come they don't come for a long time.
The error I get most of the time is Memory_Magagement.
I already checked the memory and it looks fine.

Thanks

I'm attaching some recent crash dumps:

 

[ttran]

I would download third party called memtest86, burn it to Cd and let it run for at least 7 passes
http://www.sevenforums.com/crash-lockup-debug-how/53854-check-your-ram.html
Here is the bugcheck:

BugCheck 50, {ffff91c235c29e26, 0, fffff80002b8e74c, 7}
 
Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+dc )
Followup: MachineOwner
---------
BugCheck 50, {fffffa801cf76740, 0, fffff800028f4179, 2}
 
Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MmCopyToCachedPage+219 )
Followup: MachineOwner
---------
BugCheck 1A, {5003, fffff70001080000, bbdb, d8e5009}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+21b86 )
Followup: MachineOwner
---------
BugCheck A, {fffffa80baac8b70, 2, 0, fffff80002a50c74}
Probably caused by : memory_corruption ( nt!MiRestoreTransitionPte+c4 )
Followup: MachineOwner
---------
BugCheck 1A, {41790, fffffa80036d2cc0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
Followup: MachineOwner
---------

Let us know if you need help
Regard
Tuan

 

[ExLt]

Welcome to SevenForums

This may or may not work for you, but I'd replace that GPU. My old video card always crashed photoshop, even when working on relatively small files. High-end visual programs often require high performance or even gaming cards. Good Luck.

 

[CarlTR6]

In addition to the above, two of your dump files pointed to bridge.exe. Bridge is a legitimate Adobe program; however, bridge.exe has been known to be infected by a Trojan.

I recommend that you download and install Malwarebytes and do a thorough scan of your system. In addition, I suggest an online scan by HouseCall or some other free, reputable online scanner.

Let's eliminate the possibility of a malware infection.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff70001080000
Arg3: 000000000000bbdb
Arg4: 000000000d8e5009

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_5003

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  [COLOR=Red]Bridge.exe[/COLOR]

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002adb8c6 to fffff80002a73600

STACK_TEXT:  
fffff880`03714a68 fffff800`02adb8c6 : 00000000`0000001a 00000000`00005003 fffff700`01080000 00000000`0000bbdb : nt!KeBugCheckEx
fffff880`03714a70 fffff800`02a8df2c : fffff680`0006c740 fffff880`03714b40 00000000`00000000 ffffffff`ffffffff : nt! ?? ::FNODOBFM::`string'+0x21b86
fffff880`03714ac0 fffff800`02a716ee : 00000000`00000001 00000000`00000003 fffffa80`07875601 00000000`0007b20e : nt!MmAccessFault+0xc4c
fffff880`03714c20 00000000`00a3a4d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`067cf750 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa3a4d4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+21b86
fffff800`02adb8c6 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+21b86

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+21b86

BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+21b86

Followup: MachineOwner

 

[kaipu]

First of all Many Thanks Tuan, Marcus and Carl for such instant replies.

One strange thing which happened last night, since the bridge was crashing a lot I din't open it for this session and I was browsing the forum on FireFox suddenly it crashed, I tried opening the snitch tool and instead of opening I got the message that the program crashed and a third application crashed just after that.

Will upload the dump file after my system starts as I'm checking the memory with Memtest86.
Its in its 7th pass and 10th hour, is it normal for it to take so long?
Will do the Malware scan as soon as the system restarts as Carl suggested.

Here's the progress and its still on.

 

[ttran]

it's normally take long depends on different computer, I used to do that and left my computer like a day or 2
Yes, please do the malware scan as carl suggest and post any new results

Good luck
T

 

[ExLt]

The memtest usually is fairly time consuming. Also, If no errors are returned, I would test the sticks individually. I would actually recommend the trial version of bitdefender ts (Best Virus & Spyware Protection Software | BitDefender Total Security 2010 for Your Computer) as it is arguably the best malicious software removal tool. The download is larger than malwarebytes, however, and will take longer do to more extensive searching.

 

[ExLt]

Actually, Bitdefender just released a beta (2011), so you may want to try that. If not, I'll tell you about it once I get it.

 

[kaipu]

Thank God it was night here, when I started the Memtest86… I didn't know it'll take so long.

Thanks Marcus, just registered for the 2011 campaign and now downloading it.

Will surely keep you guys posted.

 

[kaipu]

Finished the Memtest86 successfully with 9 passes.
Also did a full system scan with BitDefender 2011 and it found nothing.

Here is the screenshot of Memtest86 after nearly completing 9 Passes:


Here is the screenshot of BitDefender:


Here is the last Minidump file:

 

[ttran]

The 2 minidump files you just posted didn't tell me much
Third-party internet security programs are notorious for causing crashes, and Bit-defender is no exception. I would recommend to remove bit-defender just for testing before making any further analysis.

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.450\061810-17518-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a4c000 PsLoadedModuleList = 0xfffff800`02c89e50
Debug session time: Fri Jun 18 01:51:04.079 2010 (UTC + 7:00)
System Uptime: 0 days 1:09:28.515
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {41790, fffffa800376eed0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa800376eed0
Arg3: 000000000000ffff
Arg4: 0000000000000000
Debugging Details:
------------------

BUGCHECK_STR:  0x1a_41790
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from fffff80002b2fede to fffff80002abc600
STACK_TEXT:  
fffff880`089d0828 fffff800`02b2fede : 00000000`0000001a 00000000`00041790 fffffa80`0376eed0 00000000`0000ffff : nt!KeBugCheckEx
fffff880`089d0830 fffff800`02aefcc9 : 00000000`00000000 00000000`0bf8ffff fffffa80`00000000 fffffa80`00000000 : nt! ?? ::FNODOBFM::`string'+0x33946
fffff880`089d09f0 fffff800`02dd6170 : fffffa80`0752bcc0 0007ffff`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9
fffff880`089d0b10 fffff800`02dd657b : 00000980`00000000 00000000`09780000 fffffa80`00000001 fffffa80`07fd2e60 : nt!MiUnmapViewOfSection+0x1b0
fffff880`089d0bd0 fffff800`02abb853 : 00000000`00000000 00000000`00008001 fffffa80`091e54e0 fffffa80`09cc8ca0 : nt!NtUnmapViewOfSection+0x5f
fffff880`089d0c20 00000000`7771015a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0327db28 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7771015a

STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+33946
fffff800`02b2fede cc              int     3
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+33946
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33946
BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33946
Followup: MachineOwner
---------

 

[kaipu]

Thanks Tuan,
But I installed BitFender after restarting the PC just to make it clear that it isn't a problem because of Malware/Viruses.

Will keep you posted.

 

[ttran]

yeah, I said that because in the 2 minidump files you just posted didn't mention about memory corruption or anything similar...so I thought about Bit-defender, what you just installed.

Edit: Bit-defender is very good anti-virus program, I just suggest un-install it for testing only

 

[kaipu]

Thanks will uninstall it…
I'm on System Scan now…

and here are the results:


and here is the log file:

 

[ttran]

Yes, it found errors and fixed it, now please see what's going on next

 

[kaipu]

Just crashed thrice with in about 20 mins.
This time its Adobe Lightroom I was working in.

Here are the crash dumps:

 

[ExLt]

Sorry. When I was running the beta myself, it started crashing my computer about 10 minutes after turning it on. this may only be me, but I no longer recommend the beta. Also, is there any particular thing that you would do which activated crashes, or did it basically crash at random?

 

[kaipu]

My beta download isn't causing any problems but I'm going to uninstall it too, atleast for a while. Nothing activates the crashes, they are very random. I'll try to find a pattern if I can.

Thanks

 

[zigzag3143]

Just crashed thrice with in about 20 mins.
This time its Adobe Lightroom I was working in.

Here are the crash dumps:

Well two of three of these point directly to memory corruption. The other may be memory as well. I know you have run SFC, but am unsure if you have run memtestx86 for at least 7 passes. You may have to run memtest one stick at a time to find which is bad. You may also want to test the mobo slots in the same way

I DID NOTICE THAT CAPTUREONE WAS RUNNING IN TWO OF THESE.

Let us know if you need help


Ken

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jun 18 11:01:54.573 2010 (GMT-4)
System Uptime: 0 days 0:06:38.009
BugCheck 50, {fffff6800211a718, 0, fffff80002a951e2, 2}
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  CaptureOne.exe

 

[kaipu]

Just crashed thrice with in about 20 mins.
This time its Adobe Lightroom I was working in.

Here are the crash dumps:

Well two of three of these point directly to memory corruption. The other may be memory as well. I know you have run SFC, but am unsure if you have run memtestx86 for at least 7 passes. You may have to run memtest one stick at a time to find which is bad. You may also want to test the mobo slots in the same way

I DID NOTICE THAT CAPTUREONE WAS RUNNING IN TWO OF THESE.

Let us know if you need help


Ken

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jun 18 11:01:54.573 2010 (GMT-4)
System Uptime: 0 days 0:06:38.009
BugCheck 50, {fffff6800211a718, 0, fffff80002a951e2, 2}
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  CaptureOne.exe

Hi Ken,
Thanks for the reply.

Yes I did run Memtest86 with all the sticks in place and it passed near about 9 passes successfully.
Do I really need to run it on individual sticks?

Here's the screenshot of the last test:


It happens all the time, while running Adobe Bridge, Adobe Lightroom etc.
I'll uninstall the CaptureOne and see if it makes any difference.