Now this is really getting me mad...

[STRONGEST]

I get to step 10, waiting for the final part of the install and I get a black screen with me only being able to see my cursor move.

http://www.sevenforums.com/tutorials/20146-custom-install-windows-7-a.html

I don't get to see step 11... What the hell is going on...? I re-burned the iso at 2x and did everything right............

 

[kegobeer]

I see you don't know what motherboard you have installed. Did you buy your computer from Dell, HP, Toshiba, etc? If so, what model did you buy?

 

[STRONGEST]

The computer is from HP. Its an AMD Athlon X2 7550.

 

[gregrocker]

Are you using retail Win7? You get MS excellent tech support with this. If it is upgrade from your manufacturer they will support it.

 

[STRONGEST]

I'd like to call, but I got it from Digital River. The student copy and it's professional. What do you suggest?

 

[STRONGEST]

Until a member more proficient than me helps you out, you can check some basics.

If you are upgrading (v clean install) are you sure that you are eligible for upgrade ( you do not have XP or a Vista Edition not eligible for upgrade)?

Do you have enough free space on your partition?

Enough memory?

Are you sure you are upgrading 64 bit to 64 bit or 32 to 32?

I have the factory image and then I have my C: drive. I installed on my C: Drive, it has 600GB free memory. I was on vista premium 64 bit to professional 64 bit. Should i take out 3 sticks of ram and keep one 2GB one in and install vista again and put my disc in again to re install?

 

[richc46]

http://www.sevenforums.com/news/31103-those-who-purchased-windows-7-digital-river.html#post325640

Many are having the same problem, read the above.

 

[kegobeer]

The computer is from HP. Its an AMD Athlon X2 7550.

That's the model number that's on the case/tower?

 

[zigzag3143]

I'd like to call, but I got it from Digital River. The student copy and it's professional. What do you suggest?

Strongest

On step 11 did you ever see the screen windows is setting up your desktop for the first time? or just the black screen with a blinking mouse cursor?

I feel yoour pain about digital diver I have been dealing with crashes and boxes and its just so much fun. Lets see if we can make some progress while we are waiting for them to get their act together

If you can try to do a safeboot by hitting F8 repeated when rebooting. If you can get to desktop in safe mode it tells us that something in the normal mode is hosed. thats easier to fix.

Let us know the results and let me know if you need help with that


Ken

 

[STRONGEST]

Model number: p6115y

 

[kegobeer]

Model number: p6115y

Please add that to your system specs in your profile. Thanks.

Did you visit the HP site and read the alert on upgrading to Windows 7?

http://h10025.www1.hp.com/ewfrf/wc/...79&lc=en&dlc=fi&cc=fi&product=4005966&lang=fi

 

[STRONGEST]

No, but by the look of it.. I don't think I can upgrade to professional..

 

[STRONGEST]

Oh **** yes! Oh ****!!!b my computer just loaded it! W0000000tttt

 

[STRONGEST]

restarted computer..... and black screen again?

all better

 

[kegobeer]

restarted computer..... and black screen again?

all better

You lost me. All better with a black screen?

 

[mDubz]

Black Screen, mouse cursor...

Hi there,
I just wanted to let anyone know who may be having this similar issue that i have resolved it for myself and hopefully it might help you.

After many hours trying to figure my father-in-laws Windows 7 installation i have found the black screen showing only the cursor to be related to the video card he has installed.

In a last attempt before calling M$ i decided to re-enable his integrated video and load up windows that way, soon as i rebooted after the bios change viola Windows 7 installation resumed and after a very short time i had a completed installation!

If you have Windows XP a clean installation is required, it gives the option to load drivers, i highly recommend trying this as i wish i did sooner. Now that i have loaded the drivers for his card i have disabled the integrated video and everything is working fine. Even if it is an upgrade from Vista i would recommend getting the proper drivers for Windows 7 and see how that goes.

Good luck!

 

[gregrocker]

See a list of your installed drivers at start/run and enter msinfo32 and click ok. Examine the drivers and their location under "Software Environment".