ntkrpamp.exe problem

[muffin1962]

hi i keep getting blue screens i have used a program called whocrashed and come up with this but unsure what to do thanks

computer name: GIZMO-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: AuthenticAMD AMD Athlon(tm) 64 X2 Dual Core Processor 4600+ AMD586, level: 15
2 logical processors, active mask: 3
RAM: 3220561920 total
VM: 2147352576, free: 1928544256



Crash Dump Analysis
</B>
[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]

[FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT][/FONT]

[FONT=Segoe UI, Arial]On Thu 27/09/2012 15:34:07 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092712-14718-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x24A63D)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF82E8363D, 0xFFFFFFFFA617BBA4, 0x0)
Error: [FONT=Segoe UI, Arial]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Thu 27/09/2012 15:34:07 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrpamp.exe[/FONT] (nt!KeBugCheckEx+0x1E)
Bugcheck code: 0x8E (0xFFFFFFFFC0000005, 0xFFFFFFFF82E8363D, 0xFFFFFFFFA617BBA4, 0x0)
Error: [FONT=Segoe UI, Arial]KERNEL_MODE_EXCEPTION_NOT_HANDLED[/FONT]
Bug check description: This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: [FONT=Segoe UI, Arial]ntkrpamp.exe KERNEL_MODE_EXCEPTION_NOT_HANDLED[/FONT]


[/FONT]

[FONT=Segoe UI, Arial]On Thu 27/09/2012 15:26:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092712-16765-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x8E3BF)
Bugcheck code: 0x50 (0xFFFFFFFFAD523000, 0x1, 0xFFFFFFFF82C58853, 0x0)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Thu 27/09/2012 15:18:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092712-19078-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x8E3BF)
Bugcheck code: 0x50 (0xFFFFFFFFC6800000, 0x1, 0xFFFFFFFF82C80853, 0x2)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Thu 27/09/2012 12:07:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092712-13343-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x8E3BF)
Bugcheck code: 0x50 (0xFFFFFFFFB098B000, 0x1, 0xFFFFFFFF82C46853, 0x0)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Mon 24/09/2012 09:35:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092412-24375-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x12068C)
Bugcheck code: 0x19 (0x3, 0xFFFFFFFF8573D3D0, 0xFFFFFFFF8573D3D0, 0x7BB7EF00)
Error: [FONT=Segoe UI, Arial]BAD_POOL_HEADER[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Fri 21/09/2012 12:50:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092112-13015-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x39853)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000006, 0xFFFFFFFF82C48853, 0xFFFFFFFFA6479B58, 0x0)
Error: [FONT=Segoe UI, Arial]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Tue 18/09/2012 12:05:37 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091812-15937-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x8E3BF)
Bugcheck code: 0x50 (0xFFFFFFFFB01DC000, 0x1, 0xFFFFFFFF82C4B853, 0x0)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Sat 15/09/2012 10:08:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091512-12796-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x8E3BF)
Bugcheck code: 0x50 (0xFFFFFFFFA3C00000, 0x1, 0xFFFFFFFF82C73853, 0x2)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Sat 15/09/2012 10:00:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091512-13390-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x8E3BF)
Bugcheck code: 0xBE (0xFFFFFFFFA4519000, 0xFFFFFFFFB58E7101, 0xFFFFFFFFAA76FB58, 0xB)
Error: [FONT=Segoe UI, Arial]ATTEMPTED_WRITE_TO_READONLY_MEMORY[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This is issued if a driver attempts to write to a read-only memory segment.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Sun 09/09/2012 10:33:56 GMT your computer crashed
crash dump file: C:\Windows\Minidump\090912-29500-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x2842C0)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF82EBD2C0, 0xFFFFFFFFAA845B70, 0x0)
Error: [FONT=Segoe UI, Arial]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Mon 27/08/2012 10:52:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082712-15125-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x8E3BF)
Bugcheck code: 0x50 (0xFFFFFFFFABC81000, 0x1, 0xFFFFFFFF82C39853, 0x0)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Mon 27/08/2012 10:44:59 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082712-15109-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x8E3BF)
Bugcheck code: 0x50 (0xFFFFFFFFAA24D000, 0x1, 0xFFFFFFFF82C44853, 0x0)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Mon 27/08/2012 10:05:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082712-17875-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x8E3BF)
Bugcheck code: 0x50 (0xFFFFFFFF897E6000, 0x1, 0xFFFFFFFF82C46853, 0x0)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]On Tue 21/08/2012 15:28:44 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082112-17656-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntkrnlpa.exe[/FONT] (nt+0x120F1F)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF82D75F1F, 0xFFFFFFFF8D313B40, 0xFFFFFFFF8D313720)
Error: [FONT=Segoe UI, Arial]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M[/FONT]
file path: C:\Windows\system32\ntkrnlpa.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
[/FONT]

[FONT=Segoe UI, Arial]
Conclusion
</B>[/FONT]
[FONT=Segoe UI, Arial]22 crash dumps have been found and analyzed. Only 15 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

[FONT=Segoe UI, Arial]ntkrpamp.exe [/FONT]
[/FONT]

 

[koolkat77]

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[muffin1962]

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

sorry is this what i should have done

 

[koolkat77]

Sorry for the late reply due to different time zones.

1. Whats the age of the hardware?
2. Is it under its warranty?
3. What is the date of installation of the OS?
4. Was the OS reinstalled?

:note: Some of your dumps are not loading correctly..I'll need you to grab them again following the instructions again.

If you are overclocking any hardware, STOP. Reset any changed values back to default.

Software concerns:

Start Menu\Programs\Bitdefender 2013    Public:Start Menu\Programs\Bitdefender 2013    Public
Start Menu\Programs\TuneUp Utilities 2011    Public:Start Menu\Programs\TuneUp Utilities 2011    Public

Please uninstall BitDefender. Its a cause to BSoDs on some systems.
Download and install MSE we are troubleshooting with your computer.
I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

:ar: Microsoft Security Essentials - Free Antivirus for Windows

Run a full scan once downloaded, installed and updated.

Tools like "Tuneup-utility" damage windows beyond repair. Please uninstall it.

In addition, Run this tool and delete anything it finds:
:ar: Anti-rootkit utility TDSSKiller

Run the system file checker to repair any damaged files within windows:
:ar: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run disk check to make sure your hard drive is good:
:ar: http://www.sevenforums.com/tutorials/433-disk-check.html

Get the latest version for your BIOS.

BIOS Version/Date    American Megatrends Inc. V2.9, [COLOR=Red]17/03/2009[/COLOR]

Do these and revert, I will see if your other dumps are loading.

 

[muffin1962]

thankyou for your reply the hardware is approx 6yrs old so no warranty , the os was installed from scratch approx 2 months ago , by installing windows first, then installing all hardware drivers , then windows updates , them programs . what i dont understand is that we had bitdefender 2012 and tuneup utilites on 2 computers before and did not have any issue with bsod , is there any evidence to say that the problem might be memory related ? according to live update from msi the bios is up to date ?
can you please explaine what you mean by this Some of your dumps are not loading correctly..I'll need you to grab them again following the instructions again.

If you are overclocking any hardware, STOP. Reset any changed values back to default.

thankyou

 

[koolkat77]

You can install them back later if you know they're not contributing in your BSoDs.
Did you run the system file checker and disk check?

If you want to test your ram, here's a tutorial:
:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[muffin1962]

thankyou for your reply according to the tests everything seems ok

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>



===================================================================



Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>chkdsk C:
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
164352 file records processed.
File verification completed.
132 large file records processed.
0 bad file records processed.
0 EA records processed.
60 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
204496 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
164352 file SDs/SIDs processed.
Security descriptor verification completed.
20073 data files processed.
CHKDSK is verifying Usn Journal...
35750104 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.

488282111 KB total disk space.
60438728 KB in 134444 files.
70724 KB in 20074 indexes.
0 KB in bad sectors.
295283 KB in use by the system.
65536 KB occupied by the log file.
427477376 KB available on disk.

4096 bytes in each allocation unit.
122070527 total allocation units on disk.
106869344 allocation units available on disk.

C:\Windows\system32>

we also used memtest 86 v4.0 used it for 5hr done 7 pass and no errors thanks

 

[Anthony]

Have you uninstalled bit defender & tuneup utilities? I would also uninstall Nero, at least while we are troubleshooting.

Post new dumps & files once you have done all the above and received a BSOD!!

Thanks

 

[muffin1962]

thankyou for your reply i have not uninstalled anything at the moment but i will take your advice but what i am afraid of is hackers getting in my system with no protection , the bsod could happen anytime and afraid it might not happen for some time , what i dont understand is that it never happened with bitdefender 2012 , we are also in contact with bitdefender as well just waiting for there response as well , the bsod problem is happening on 2 different computer systems but both are windows 7 home premium . thanks