ntoskrnl Driver power state failure

Zoltan

New member
Local time
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I have a 13 days old win7 pro RTM x64 system. In the past two days I had
two BSODs of similar fashion:

The machine was running for several hours at that point, and suddenly the
blue screen pops up. I wasn't really pushing the system, just browsing.

The crash dump is like this in both cases:

[FONT=Segoe UI, Arial]This was likely caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT]
Bugcheck code: 0x9F (0x3, 0xFFFFFA8003B4B050, 0xFFFFF80000B9C518, 0xFFFFFA80052E0E10)
Error: [FONT=Segoe UI, Arial]DRIVER_POWER_STATE_FAILURE[/FONT]
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another
driver on your system which cannot be identified.
[/FONT]
[FONT=Segoe UI, Arial]
I'd appreciate any help.
[/FONT]
 

My Computer

Computer Manufacturer/Model Number
Custom made PC
OS
Win 7 Professional x64
CPU
Q6600 2.4 GHz
Motherboard
GA-EX38-DQ6
Memory
Geil 2048MB 800MHz CL4 EVO (2x)
Graphics Card(s)
eVGA 8800GTS SSC 512M
Sound Card
X-Fi Platinum
Monitor(s) Displays
Benq FP241W, Samsung 730BF
Screen Resolution
1920x1200, 1280x1024
Hard Drives
Super Talent UltraDrive FTM32GX25H
SAMSUNG HD321KJ
PSU
Cooler Master iGreen 600W APFC
Case
Cooler Master Cosmos RC-1000-KSN1
Cooling
Gigabyte G-Power2 Pro CPU
Keyboard
Logitech G15 original
Mouse
Logitech MX510
Internet Speed
2Mbit/128kbit
I had the same problem
I tried everything nothing worked
I saved everything in safe mode and did a re-install

But do some searching on Google
one thing I didnt try was replacing ntoskrnl.exe with one downloaded from the net
I will search for mine & post it here for you here

Also do some searching on here
 

My Computer

Computer Manufacturer/Model Number
Gigabyte Asus
OS
,Windows 7-64.7600.16385 Ultimate
CPU
AMD Athlon(tm) 64 X2 Dual Core Processor 4800+, 2500
Motherboard
GA-MA78G-DS3H
Memory
Geil 4 Gig DDR2 800 PC2-6400 (400 MHz)
Graphics Card(s)
ATI Onboard 3200
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Acer 22"
Screen Resolution
1680x1050
Hard Drives
1 x120 Gig
1 X 80 Gig
PSU
550 watt
Case
Cooler Master
Keyboard
Wireless Microsoft
Mouse
Wireless Microsoft
Internet Speed
3 Meg down .5 up
Other Info
BIOS Version/Date Award Software International, Inc. F8, 12/08/2009
Thanks Gazzasore, I'll give your ntoskrnl a try, it seems to be a newer build. (7600.16385 vs 7600.20510)

I did google the problem, but nothing relevant came up. In other cases there always was an actual driver mentioned in the crash dump, but not a piece of the kernel.
 

My Computer

Computer Manufacturer/Model Number
Custom made PC
OS
Win 7 Professional x64
CPU
Q6600 2.4 GHz
Motherboard
GA-EX38-DQ6
Memory
Geil 2048MB 800MHz CL4 EVO (2x)
Graphics Card(s)
eVGA 8800GTS SSC 512M
Sound Card
X-Fi Platinum
Monitor(s) Displays
Benq FP241W, Samsung 730BF
Screen Resolution
1920x1200, 1280x1024
Hard Drives
Super Talent UltraDrive FTM32GX25H
SAMSUNG HD321KJ
PSU
Cooler Master iGreen 600W APFC
Case
Cooler Master Cosmos RC-1000-KSN1
Cooling
Gigabyte G-Power2 Pro CPU
Keyboard
Logitech G15 original
Mouse
Logitech MX510
Internet Speed
2Mbit/128kbit
Nope, same thing happens with that version as well. :\

But at least I see a pattern now:
The BSOD only happens ~15 minutes after coming back from hibernation. Restart and
sleep mode seem to be unaffected.

I have to following system:

Intel L775 Gigabyte GA-EX38-DQ6
Intel L775 Core2 Quad Q6600 2.4 GHz
eVGA 8800GTS SSC 512MB 512-P3-N847-A3
Cooler Master iGreen 600W APFC
2x Geil KIT 2048MB 800MHz CL4 EVO

The system is on a Super Talent UltraDrive 32GB SSD, and there is a SAMSUNG HD321KJ for
the rest of my stuff.

If anyone else has this BSOD we might be able to narrow down the problem by looking at
the overlap of the configs.
 

My Computer

Computer Manufacturer/Model Number
Custom made PC
OS
Win 7 Professional x64
CPU
Q6600 2.4 GHz
Motherboard
GA-EX38-DQ6
Memory
Geil 2048MB 800MHz CL4 EVO (2x)
Graphics Card(s)
eVGA 8800GTS SSC 512M
Sound Card
X-Fi Platinum
Monitor(s) Displays
Benq FP241W, Samsung 730BF
Screen Resolution
1920x1200, 1280x1024
Hard Drives
Super Talent UltraDrive FTM32GX25H
SAMSUNG HD321KJ
PSU
Cooler Master iGreen 600W APFC
Case
Cooler Master Cosmos RC-1000-KSN1
Cooling
Gigabyte G-Power2 Pro CPU
Keyboard
Logitech G15 original
Mouse
Logitech MX510
Internet Speed
2Mbit/128kbit
One more thing, maybe a clue: I have a WD MyBook Studio 2TB in RAID1 attached in
firewire.
After a BSOD, when windows boots up, it doesn't see the HDD at all. Removing the
cable and reattaching it, or using an USB connection instead doesn't help. I have to
unplug/replug the HDD to make it accessible again. When I try the button on it, it
flashes like its not connected to anything.

Still, it was attached and working for like a week before the BSODs started so I don't
know if this info matters.
 

My Computer

Computer Manufacturer/Model Number
Custom made PC
OS
Win 7 Professional x64
CPU
Q6600 2.4 GHz
Motherboard
GA-EX38-DQ6
Memory
Geil 2048MB 800MHz CL4 EVO (2x)
Graphics Card(s)
eVGA 8800GTS SSC 512M
Sound Card
X-Fi Platinum
Monitor(s) Displays
Benq FP241W, Samsung 730BF
Screen Resolution
1920x1200, 1280x1024
Hard Drives
Super Talent UltraDrive FTM32GX25H
SAMSUNG HD321KJ
PSU
Cooler Master iGreen 600W APFC
Case
Cooler Master Cosmos RC-1000-KSN1
Cooling
Gigabyte G-Power2 Pro CPU
Keyboard
Logitech G15 original
Mouse
Logitech MX510
Internet Speed
2Mbit/128kbit
zoltan

If you can get into your machine can you go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us to debug. If its not in minidump you can search for *.dmp

Let us know if you need help zipping or uploading

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thanks for taking a look. :)
Here is the last four:
 

My Computer

Computer Manufacturer/Model Number
Custom made PC
OS
Win 7 Professional x64
CPU
Q6600 2.4 GHz
Motherboard
GA-EX38-DQ6
Memory
Geil 2048MB 800MHz CL4 EVO (2x)
Graphics Card(s)
eVGA 8800GTS SSC 512M
Sound Card
X-Fi Platinum
Monitor(s) Displays
Benq FP241W, Samsung 730BF
Screen Resolution
1920x1200, 1280x1024
Hard Drives
Super Talent UltraDrive FTM32GX25H
SAMSUNG HD321KJ
PSU
Cooler Master iGreen 600W APFC
Case
Cooler Master Cosmos RC-1000-KSN1
Cooling
Gigabyte G-Power2 Pro CPU
Keyboard
Logitech G15 original
Mouse
Logitech MX510
Internet Speed
2Mbit/128kbit
Here is mine. Similar scenario: BSOD several minutes after coming back from sleep. I have a Firewire-connected Buffalo external drive. It cannot be recognized in "auto" mode, so I have to switch it to "manual".
 

My Computer

OS
Windows 7 64-bit
Hi Pav, it's great that you have it too!
Erhm.. I mean... "great"... ehh, never mind. ;)

Anyway, I was wondering if you could post your system specs, just to see if there is
anything even remotely similar in our configs.
(FW is definitely a suspect.)
 

My Computer

Computer Manufacturer/Model Number
Custom made PC
OS
Win 7 Professional x64
CPU
Q6600 2.4 GHz
Motherboard
GA-EX38-DQ6
Memory
Geil 2048MB 800MHz CL4 EVO (2x)
Graphics Card(s)
eVGA 8800GTS SSC 512M
Sound Card
X-Fi Platinum
Monitor(s) Displays
Benq FP241W, Samsung 730BF
Screen Resolution
1920x1200, 1280x1024
Hard Drives
Super Talent UltraDrive FTM32GX25H
SAMSUNG HD321KJ
PSU
Cooler Master iGreen 600W APFC
Case
Cooler Master Cosmos RC-1000-KSN1
Cooling
Gigabyte G-Power2 Pro CPU
Keyboard
Logitech G15 original
Mouse
Logitech MX510
Internet Speed
2Mbit/128kbit
If I "safely remove" the external HDD and unplug the firewire cable before hibernating the
machine, there is no BSOD.
 

My Computer

Computer Manufacturer/Model Number
Custom made PC
OS
Win 7 Professional x64
CPU
Q6600 2.4 GHz
Motherboard
GA-EX38-DQ6
Memory
Geil 2048MB 800MHz CL4 EVO (2x)
Graphics Card(s)
eVGA 8800GTS SSC 512M
Sound Card
X-Fi Platinum
Monitor(s) Displays
Benq FP241W, Samsung 730BF
Screen Resolution
1920x1200, 1280x1024
Hard Drives
Super Talent UltraDrive FTM32GX25H
SAMSUNG HD321KJ
PSU
Cooler Master iGreen 600W APFC
Case
Cooler Master Cosmos RC-1000-KSN1
Cooling
Gigabyte G-Power2 Pro CPU
Keyboard
Logitech G15 original
Mouse
Logitech MX510
Internet Speed
2Mbit/128kbit
Hi...i recently installed win7 in my PC, b4 tht i wz using win 7 in my notebook for more thn 3 months without any error or BSODs bt getting bsods in pc at several places like on login screen jst after booting.Freezes screen in between multiplayer games for 20-40sec.... theze r my dump files...cn any1 help me plz.... =S

Mini_Dumps_WIN7.rar
 

My Computer

Computer Manufacturer/Model Number
Custom Non-Branded
OS
Windows 7
CPU
Intel Pentium Dual CPU E2180 @ 2.00Ghz
Motherboard
Intel DG31PR
Memory
Kingston 2GB
Graphics Card(s)
Nvidia 8500GT 512MB
Sound Card
Built-in
Monitor(s) Displays
ViewSonic 17" e50c
Hard Drives
WDC WD2500AAJS ATA - 250GB
Case
Normal
Cooling
Normal 350Watt
I too have the same problem....BSOD with ntoskrnl.exe identified as the failing module. My system is Win7-64 SP1 Home Premium.

I have a WD MyBook 1TB external attached via FireWire. My guess is this is the device that is causing the failure. Is there any way to verify this?

My latest BSOD also occurred within abotu 15 min. of resuming from Sleep mode. My motherboard is ASUS P6T with 6GR RAM & Intel i7-920 CPU.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Win7-64
CPU
Intel i7-3770S
Motherboard
ASUS P8Z77-M
Memory
16GB
Graphics Card(s)
nVidia GT630
Sound Card
onboard
Monitor(s) Displays
dual
Screen Resolution
1920x1200 (primary) 1050x1680 (secondary)
Hard Drives
128GB SSD (boot)
64GB SSD (Temp/My Documents)
500GB (photos/videos)
1TB (rendered video, backups)
PSU
650W
Case
Thermaltake A30
Cooling
Thermaltake
Keyboard
Logitech Lighted
Mouse
Kensington Expert Mouse (trackball)
Internet Speed
FIOS 35/35
Antivirus
MS Security Essentials
Browser
Chrome (beta)
I ditched FireWire and settled with USB which seems to work fine.
You could try the same and see if it causes problems during normal
usage.
 

My Computer

Computer Manufacturer/Model Number
Custom made PC
OS
Win 7 Professional x64
CPU
Q6600 2.4 GHz
Motherboard
GA-EX38-DQ6
Memory
Geil 2048MB 800MHz CL4 EVO (2x)
Graphics Card(s)
eVGA 8800GTS SSC 512M
Sound Card
X-Fi Platinum
Monitor(s) Displays
Benq FP241W, Samsung 730BF
Screen Resolution
1920x1200, 1280x1024
Hard Drives
Super Talent UltraDrive FTM32GX25H
SAMSUNG HD321KJ
PSU
Cooler Master iGreen 600W APFC
Case
Cooler Master Cosmos RC-1000-KSN1
Cooling
Gigabyte G-Power2 Pro CPU
Keyboard
Logitech G15 original
Mouse
Logitech MX510
Internet Speed
2Mbit/128kbit
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