ntoskrnl.exe blue screen

jason786

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Hello

I have replaced the graphics card, hardrive and psu since I first got the BSOD messages and still nothing worked :/

I have attached the .dmp files :)
 
Last edited:

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
Some more info:

So yeah, since first getting the blue screens a while back, my grpahics card, psu and hard drive have been changed

I have the latest video drivers for my graphics card and I just uninstalled AVG and put Avast on, but got a random restart :/
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
ntoskrnl.exe constant crash / random restart

Hello, so yeah I've been getting these blue screens for a while now, system specs are on my user so you can see those

I've changed my graphics card, psu, hardrive and OS during the course of these blue screens (like a year) and still get them.

I've run memtest86 and windows diagnostics but they say there are no memory errors, I even tried running the system on one stick but still got the blue screen.

I'm not sure if it's a driver error, but my video drivers are updated, I had to uninstall and delete the default one that came with Windows 7.

Help would be great :)
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
Hello, so yeah I've been getting these blue screens for a while now, system specs are on my user so you can see those

I've changed my graphics card, psu, hardrive and OS during the course of these blue screens (like a year) and still get them.

I've run memtest86 and windows diagnostics but they say there are no memory errors, I even tried running the system on one stick but still got the blue screen.

I'm not sure if it's a driver error, but my video drivers are updated, I had to uninstall and delete the default one that came with Windows 7.

Help would be great :)

These seem to have been caused by win 7 files. I am not sure they were but just to be sure run a system file check
(type cmd in search>right click and run as admin>sfc /scannow)

let us know the results

ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Ok running it now, but shouldn't those errors have been eliminated after all the clean installs I have done? When I was on vista, I formatted and reinstalled at least 4 times, and now the same thing on Windows 7

Edit: Windows Resource Protection did not find any integrity violations.
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
You have quite a variety of error codes in the dumps you uploaded
19 0xa errors BSOD Index
8 0x3b errors BSOD Index
5 0x1e errors BSOD Index
2 0x7f errors BSOD Index
2 0x101 errors BSOD Index

I would start with basic hardware tests
RAM - download and run memtestx86 more info here Memory Diagnostics
HDD - download and run HDD diagnostics software, more info here HD Diagnostic

Also try a system file integrity check start>cmd.exe>right click run as admin>type sfc /scannow

Hope this helps post back your results
Paul
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
You have quite a variety of error codes in the dumps you uploaded
19 0xa errors BSOD Index
8 0x3b errors BSOD Index
5 0x1e errors BSOD Index
2 0x7f errors BSOD Index
2 0x101 errors BSOD Index

I would start with basic hardware tests
RAM - download and run memtestx86 more info here Memory Diagnostics
HDD - download and run HDD diagnostics software, more info here HD Diagnostic

Also try a system file integrity check start>cmd.exe>right click run as admin>type sfc /scannow

Hope this helps post back your results
Paul

Hey, I ran memtest86 but it didn't pick up any errors, nor did the HD Diagnostic test.

sfc /scannow said Windows Resource Protection did not find any integrity violations.

Is it definately a hardware error then?
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
Bump
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
Your motherboard drivers are in desperate need of an update. Please go here: ASUSTeK Computer Inc.-Support-

Search for your computer or motherboard model, and install the latest Asus AI Suite under the Utilities section.

Code:
fffff880`04ff8000 fffff880`05000000   ASACPI   ASACPI.sys   Sun  Mar 27 22:30:36 2005 (42476C4C)
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Your motherboard drivers are in desperate need of an update. Please go here: ASUSTeK Computer Inc.-Support-

Search for your computer or motherboard model, and install the latest Asus AI Suite under the Utilities section.

Code:
fffff880`04ff8000 fffff880`05000000   ASACPI   ASACPI.sys   Sun  Mar 27 22:30:36 2005 (42476C4C)
Ok just did that, so what does AI Suite do? It seems like it's a monitoring program

edit: Just got a random reboot :/

edit: I'm going to run memtest through the night, i've run it before but now I can make sure about the ram if it passes all these tests
 
Last edited:

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
Ok the memtest86 ran for 8 hours, but no errors occured, and installing AI Suite had no effect :/

+Rep for help though
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
Please post your new dmp.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Please post your new dmp.
There was no dmp from it, I'll install a game or something and try to get a dmp

I turned off automatic restart on system failure but it still restarted
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
Here here are the most recent dmps

Hope you guys can help :)

edit: Also, on a side note, my fans always seem to be at 100%, does anyone know why?
 
Last edited:

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
Heres a new one :S
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
Hmm...I suggest removing xFire.

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu May 20 05:42:31.662 2010 (GMT-4)
System Uptime: 0 days 3:13:59.723
BugCheck 3B, {c0000005, fffff80002a3d31f, fffff88008634120, 0}
Probably caused by : win32k.sys ( win32k!NtUserGetDC+f1 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Game.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu May 20 14:40:01.951 2010 (GMT-4)
System Uptime: 0 days 0:40:40.011
BugCheck 101, {31, 0, fffff88002d63180, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri May 21 12:47:22.417 2010 (GMT-4)
System Uptime: 0 days 0:11:50.477
BugCheck A, {190, 2, 0, fffff80002ada5db}
Probably caused by : ntkrnlmp.exe ( nt!KiSearchForNewThread+26b )
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat May 22 09:19:16.699 2010 (GMT-4)
System Uptime: 0 days 3:51:15.759
BugCheck A, {fffff8800855b280, 2, 0, fffff80002a8b5db}
Probably caused by : ntkrnlmp.exe ( nt!KiSearchForNewThread+26b )
BUGCHECK_STR:  0xA
PROCESS_NAME:  xfire64.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
  
  
 
[/font]
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Game.exe is diablo 2 game

hmm, what about svchost etc?
 

My Computer

OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2
Motherboard
ASUS SKT-775 P5QC S/L 1600FSB + Intel P45 + ICH10R Crossfire
Memory
4096MB RAM
Graphics Card(s)
ATI Radeon HD 4870 Sapphire 512MB
Monitor(s) Displays
SyncMaster T220
Screen Resolution
1680x1050
Hard Drives
500 GB Maxtor DiamondMax 23
PSU
Powercool 750W
Case
Black Thermaltake Soprano w/ Side Window
Internet Speed
50 mbit (6.25 megabyte/second)
svchost.exe is a system process, certainly not the cause of your problem.

How long did you run memtest? Make sure to run it for at least 5 passes.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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