Solved ntoskrnl.exe BSOD mostly playing GW2 but also when idle

[Clork]

Hello all, I would be very grateful for any pointers on this problem.

I've had an increasing number of bluescreens over the last couple of weeks which led me to download BlueScreenView to see if it offered any insight. Things I have tried so far:

• Initially thinking it was a graphics card driver problem, various clean installs of newer and older versions.
• Windows disc check
• Windows memory test
• 11 passes of memtest86

But really I'm just flailing about at this point and don't have a clear idea what to try next. I have attached the files collected with the SF diagnostic tool.

Many thanks in advance.

 

[x BlueRobot]

[COLOR="Red"]BugCheck 1E[/COLOR], {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for cmudaxp.sys
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys

Probably caused by : [COLOR="Red"]cmudaxp.sys [/COLOR]( cmudaxp+72f64 )

0: kd> [COLOR="SeaGreen"]lmvm cmudaxp[/COLOR]
start             end                 module name
fffff880`0320b000 fffff880`033cd000   cmudaxp  T (no symbols)           
    Loaded symbol image file: cmudaxp.sys
    Image path: \SystemRoot\system32\drivers\cmudaxp.sys
    Image name: cmudaxp.sys
    Timestamp:       [COLOR="red"] Fri Jul 23 10:55:38 2010[/COLOR] (4C49671A)
    CheckSum:         00137D2B
    ImageSize:        001C2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The above driver belongs to several different possible devices, please update the driver to corresponding device:

• C-Media Audio Interface Driver (WDM) by C-Media - C-Media Electronics, Inc.
• ASUS Xonar DG Audio Interface - ASUSTeK Computer Inc. -Support- Drivers and Download
• HTO CLARO Audio Interface Driver - HT Omega - Driver Downloads

0: kd> [COLOR="SeaGreen"]lmvm nvlddmkm[/COLOR]
start             end                 module name
fffff880`04ed8000 fffff880`05983000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="Red"]Fri Mar 15 01:37:00 2013[/COLOR] (51427B3C)
    CheckSum:         00A8D47C
    ImageSize:        00AAB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Version: 314.22
Release Date for Desktops and Notebooks : March 25th 2013
In Device Manager: 9.18.13.1422

This is the latest WHQL driver for your graphics card, please check within your Device Manager, if you have the latest version since the dump files can display the wrong dates sometimes.

1. Download Driver
2. Start rb: Type: Device Manager
3. Expand Display Adapters
4. Right-Click Driver Name, Uninstall
5. Reboot
6. Run Driver Sweeper
7. Reboot
8. Install Downloaded Driver

Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

Driver Sweeper:

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Have you installed all the latest Windows Updates?

1. Start rb:
2. Type: Windows Update
3. Check for Updates/Install Updates
4. Reboot (if prompted)

 

[Clork]

Will try the above and report back - thank you!

 

[Clork]

I did find an update to the device mentioned in the first part (ASUS Xonar DG Audio Interface) so was able to update that driver. I also reinstalled the graphics card driver using the method you described but unfortunately the problem persists - are there any further things I could try?

Thanks!

 

[x BlueRobot]

Run the GPU:OCCT test from here - http://www.sevenforums.com/tutorials/160729-nvidia-amd-video-card-test-occt.html

Run the test for about an hour, please stop the test immediately if the temperature reaches 80*C.

You can use Download GPU-Z 0.7.0 - FileHippo.com to monitor your temperature.

 

[Clork]

Test completed without errors, temperature didn't exceed 76* the attached are the results:
View attachment 268527

View attachment 268528

View attachment 268529

View attachment 268530

View attachment 268531

 

[Clork]

I tried reducing the cpu to its stock speed and that seems to have got things stable again, so I have marked this as solved.

Many thanks for the help!

 

[x BlueRobot]

That's good to know, glad your problem is solved.