nVidia GeForce driver update problem

Gumby

New member
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I have been on the 335.23 WHQL driver for a while without issue. Recently, I have attempted to update to the installation of 337.88 and 340.52 drivers. The installation goes without incident, but the next time I start my machine, it hangs on the Windows boot logo. This occurs when it cycles power to the mouse and keyboard: I see the light on the mouse go out and come back on, and I see the keyboard numlock light go out, but it doesn't comeback on, and the screen is frozen on the boot splash screen.

After this happens, I am able to boot into Safe Mode and from there revert to the previous 335.23 version of the driver. Once I do that, I can boot into Windows again. I have tried to install the new drivers many times, and also with a clean install, but I always have the same issue.

I have also tried returning all settings to stock in BIOS and Afterburner, but the result is the same. My BIOS, Windows installation, and all other drivers are fully up to date.

Because I am apparently in a small minority with this issue, I believe that my Windows 7 installation is somehow corrupted. In order to test that theory, I have run chkdsk and sfc /scannow. However, the results of those tests always show no errors / no integrity violations.

I went so far as to attempt an in-place upgrade of my Windows 7 installation. That fails at the last step where it is transferring programs and settings! Each time I have tried, my screen suddenly goes black with just a cursor blinking in the upper left hand corner. The hard drive light remains on for a while after that, but eventually goes out. And when I reset the machine after that, it boots into a rollback that says my upgrade failed.

I am trying to avoid doing a clean install of Windows. I have a lot of software installed and configured as I like, etc. But I'm worried that there is no real alternative at this point. I could apparently continue using my machine as-is without the ability to update my nVidia drivers, but I don't see that as a good long-term solution either.

At this point, I'd appreciate any thoughts / suggestions. Thanks!

My system specs are as follows:

ASUS Rampage IV Extreme
Intel 3930K clocked to 4.4 GHz, Vcore 1.3V
16 GB Corsair Dominator Platinum, at stock 1866 MHz
Corsair AX1200 Power Supply
Planar PX 2320MW monitor 1920 x 1200
LSI 9260-4i RAID card
Creative X-Fi Titanium HD
2 x GTX 680 in SLI
3 x Intel 520 SSDs
600 GB Western Digital Velociraptor
LG Blu-ray burner
Liteon DVD burner
Windows 7 x64
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
3930k
Motherboard
ASUS Rampage IV extreme
Memory
Corsair Dominator Platinum 1866
Graphics Card(s)
2 x EVGA GTX 680 in SLI
Hard Drives
3 x Intel 520 SSD
WD VelociRaptor
Antivirus
Emsisoft Antimalware
Browser
FireFox
I use the 335.23 on a Asus GTX-77O O/C and it works well.

You have in post #1 stated the 335.23 works well on your system.

I have been on the 335.23 WHQL driver for a while without issue.
I'm not understanding why you are try to update the driver when you are having no problems with 335.23.

Just because their are new drivers doesn't mean you need them.
Seems you have already proven that.

You say you don't want to do another install. That's good.
Just use the nVidia driver that has been working 335.23 and leave well enough alone.

If you still have a urge to update the drivers read this tutorial by essenbe.

http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Yes, I have no issues with the 335.23 driver. And it seems like I could continue using it indefinitely.

But I'd like to be able to update because the video card drivers do add significant performance improvements in some games. That's why I tend to update my nVidia drivers regularly.

And the facts that 1) I cannot update the driver, and 2) when I try to do an in-place upgrade of Windows, it fails ... indicate to me that my Windows installation is corrupt, even though there are no other issues. Seems like that will only lead to more problems sooner or later.

I do respect that others are fine with not updating drivers if they are not experiencing any problems.

Thanks for the reply!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
3930k
Motherboard
ASUS Rampage IV extreme
Memory
Corsair Dominator Platinum 1866
Graphics Card(s)
2 x EVGA GTX 680 in SLI
Hard Drives
3 x Intel 520 SSD
WD VelociRaptor
Antivirus
Emsisoft Antimalware
Browser
FireFox
I followed the method in the tutorial for updating the nvidia drivers, but I had the same problem. I was again able to revert to the 335.23 driver from Safe Mode.

The 337.88 and 340.52 drivers are both WHQL certified, and I have not really seen other accounts of my issue online. So I feel fairly certain there is an issue with my Windows installation. The fact that the in-place upgrade also fails, would seem to confirm this.

Yes, I can certainly work with the 335.23 driver for now. But I'd prefer to get this problem resolved than permanently be on the 335.23 driver. And since a problem apparently exists, it seems like I'll likely encounter more issues in the future if I don't resolve it.

I'm just wondering if there are any other options beside a clean install of Windows? Is there any other known method to repair a bizarre issue like this?

My last thought was to try an in-place upgrade to Windows 8.1. But of course that would require purchasing 8.1, and using 8.1 if successful...

Thanks again!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
3930k
Motherboard
ASUS Rampage IV extreme
Memory
Corsair Dominator Platinum 1866
Graphics Card(s)
2 x EVGA GTX 680 in SLI
Hard Drives
3 x Intel 520 SSD
WD VelociRaptor
Antivirus
Emsisoft Antimalware
Browser
FireFox
Update

I went so far as to do a clean install of Windows 7 on a spare hard drive for testing purposes.

The 337.88 and 340.52 drivers also froze on boot up with the clean install of Windows. So now I'm thinking my Windows install is probably OK. That's the good news.

The bad news is there is nothing I can do to make the newer drivers work on my system, and I don't know why. At this point, I might be inclined to think its a hardware problem. But seems like that ought to manifest itself in some other ways with the 335.23 driver, but I don't see any problems with it.

Any suggestions about how I can get beyond this freeze on the boot logo with the newer nvidia drivers?

Thanks!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
3930k
Motherboard
ASUS Rampage IV extreme
Memory
Corsair Dominator Platinum 1866
Graphics Card(s)
2 x EVGA GTX 680 in SLI
Hard Drives
3 x Intel 520 SSD
WD VelociRaptor
Antivirus
Emsisoft Antimalware
Browser
FireFox
Yes I have a suggestion. Don't worry about it and use the driver that works and enjoy your games.

Did you do all of the Windows 7 Updates?

Do not try to shove drivers down Windows 7 throat. It doesn't like that.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I don't know what your problem might be but I have updated to 337 and 340 without problem. I usually let GeForce Experience handle the updates. Looking at your specs I can't see anything that might cause trouble. Your motherboard maybe?
Jim
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
Windows 7 Home X64
CPU
Intel i7 4th generation
Motherboard
Gigabyte Z97 Gamer 7
Memory
16 gigs Corsair
Graphics Card(s)
Evga GTX 570
Sound Card
Onboard ACL1150
Hard Drives
Samsung 256 SSD
Western Digital 1 terabyte
I have the same problem as Gumby. System runs well on 335.23, but no newer version and i really tested all of them.
Just want to ask, if there was found a solution yet.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
same problem here and Ive just posted yesterday and today over on the tutorial mode. Same exact symptoms. But you can at least get to safe mode. My keyboard completely locks up as well. I have to actually reboot 5 times before startup repair is offered and then it does its magic and all is well as far as being able to get back to where I began---which yes is quite blazingly fast and nice...

...but yes a latert Nvidia driver IS needed if one wants to play with a 4K monitor....rigtht now I cant get passed 3.11

Have you had any luck.....?
 

My Computer

Computer Manufacturer/Model Number
Custom build; parts from the Egg
OS
windows 7 Professional 64 Bit
CPU
I7-3930
Motherboard
Asus P9X79 PRO
Memory
G.Skill 4X 4 GB DR3 240 pin 16GB total
Graphics Card(s)
EVGA 670
Sound Card
Energy Take 5, Sennheiser HD 205 phones, X-FI
Monitor(s) Displays
Hanns G 21.5" HH221 and Samsung 19" 940BW and Hannspree
Screen Resolution
2X 1920X1080 and 1X 1440X900
Hard Drives
3-- internal 250 GB WD; 1-- internal 1 TB Samsung ---plus 3 WD external HDs (sizes vary to 1.5 TB); Crucial M4 128GB SSD, 1 Pioneer BDR-207 Bluray writer;
and 1--LG Lightscribe DVD drive
PSU
1000 Watt XFX Pro Series
Case
Thermaltake Chaser
Cooling
Corsair H80
Keyboard
Logitech Wireless and backlit
Mouse
Logitech Rollerball
Other Info
79 " long desk from Ikea. Sauder 71 inch long "speaker" shelf.

Optical and analog outs to a Yamaha RX-V 650 driving Energy Take 5.1 speaker system. Technics TT. Realistic mixer. Senns cans.
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