Oblivion can't even start InstallShield Wizard

Jearom

New member
Local time
6:58 PM
Messages
6
Location
USA
Hey, I just bought Oblivion, game of the year edition (includes Knights of the Nine and Shivering Isles) expecting it would work fine since my computer is newer than the game, but as soon as I run the setup application and the installshield wizard opens, it give a progress box with a message that says, “Oblivion is preparing the InstallShield Wizard, which will guide you through the rest of the setup process. Please wait.” Then some point after the progress bar passes half way, an error box pops up that says, (and this is word for word)

“An error (-5009 : 0x8002802b) has occurred while running the setup.
Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor: Bethesda Softworks (http://www.bethsoft.com).”

I run windows 7 32-bit, and all my hardware specs are sufficient. I have DirectX 11, and Oblivion calls for DirectX 9, and I understand that sometimes new versions of DirectX don’t work so well with games that used older versions, but I wouldn’t think this is the problem since the installshield wizard never even fully opens before the error occurs.
I use two monitors, but I disabled the second one. Anyone have any clue why it would tell me to make sure I’ve finished any previous setup when I’m trying to install the 1st disc? Any advice would be appreciated, as I can’t return the game now that I’ve opened it.
 

My Computer

Computer Manufacturer/Model Number
Gateway GT5628
OS
Windows 7 Home Premium 32-bit
CPU
Intel Core2 Quad Q6600 @ 2.40GHz
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 8500 GT
Monitor(s) Displays
2 Monitors
Found a fix

Hey, I found a fix at the InstallShield Wizard's creator's website knowledgebase. If anyone else has this problem, read this thread:
Installer Execution Error 5009 with IS11 - Flexera Software Community
Then follow the instructions on deleting the file it says to, and try running setup again, and you should be able to start the installshield.
I'm through the installation now, so hopefully I won't have any game play problems.
 

My Computer

Computer Manufacturer/Model Number
Gateway GT5628
OS
Windows 7 Home Premium 32-bit
CPU
Intel Core2 Quad Q6600 @ 2.40GHz
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 8500 GT
Monitor(s) Displays
2 Monitors

My Computer

Computer Manufacturer/Model Number
Sony Vaio Z46GDU
OS
Windows 7 Ultimate x86-64
CPU
[email protected] 1066MHz FSB
Motherboard
Sony branded
Memory
6GB DDR3 1066MHz
Graphics Card(s)
9300M GS 256MB Dedicated (Speed) + Intel4500MHD (Stamina)
Sound Card
Realtek HD Audio
Monitor(s) Displays
13.1' WXGA
Screen Resolution
1600x900
Hard Drives
320GB 7200RPM w/ 16MB cache
Internet Speed
1MB/s
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