Odd problem

willhu

New member
Local time
6:21 PM
Messages
3
Approx 2 months ago my computer began to randomly die on me. I'd been planning to repave my system anyway, so I figured I'd give that a go before getting all worked up.. Anyways, that solved the problem (I went from x86 W7U to x64 W7U)... for 2 months. Now my computer is playing up again, rebooting randomly (no BSODs, just _dying_).

Any ideas where I even start troubleshooting this? There are no minidumps (no BSOD) so I'm not sure what to do.

Thanks!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Core 2 Quad Q9550
Motherboard
Asus P5k
Memory
4GB (2x2 DDR2) OCZ Gold
Graphics Card(s)
XFX 2GB 4890
Sound Card
None
Monitor(s) Displays
2x Samsung SyncMaster 2343
Hard Drives
4 500GB
3 250GB
2 1TB
PSU
800W OCZ
Case
xclio WindTunnel
Cooling
2x25cm side fans, 2x120mm top + front mounted pans
Have a look into the Event Viewer. Maybe you can find the culprit.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
One interesting thing I notice is

The server {DC0C2640-1415-4644-875C-6F4D769839BA} did not register with DCOM within the required timeout.

and shortly after

The kernel power manager has initiated a shutdown transition.

Any idea why it would initialize a shutdown?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Core 2 Quad Q9550
Motherboard
Asus P5k
Memory
4GB (2x2 DDR2) OCZ Gold
Graphics Card(s)
XFX 2GB 4890
Sound Card
None
Monitor(s) Displays
2x Samsung SyncMaster 2343
Hard Drives
4 500GB
3 250GB
2 1TB
PSU
800W OCZ
Case
xclio WindTunnel
Cooling
2x25cm side fans, 2x120mm top + front mounted pans
I don't believe that COM object is causing your shutdowns, although I suppose anything is possible. That CLSID is for iTunes, so I would bet something else is failing between that event and the shutdown. If you remove iTunes, does the problem persist?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 Pro x64
CPU
Intel Core i7 4790K @ 4.5GHz
Motherboard
Asus Maximus Hero VII
Memory
32GB DDR3
Graphics Card(s)
Nvidia GeForce GTX970
Sound Card
Realtek HD Audio
Screen Resolution
1920x1200
Hard Drives
1x Samsung 250GB SSD
4x WD RE 2TB (RAIDZ)
PSU
Corsair AX760i
Case
Fractal Design Define R4
Cooling
Noctua NH-D15
I think I've nailed it...

The process C:\Windows\system32\svchost.exe (DESKTOBASE-PC) has initiated the restart of computer DESKTOBASE-PC on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Recovery (Planned)
Reason Code: 0x80020002
Shutdown Type: restart
Comment:

Which according to some Googling is a WU thing... even though I have automatic updates disabled.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Core 2 Quad Q9550
Motherboard
Asus P5k
Memory
4GB (2x2 DDR2) OCZ Gold
Graphics Card(s)
XFX 2GB 4890
Sound Card
None
Monitor(s) Displays
2x Samsung SyncMaster 2343
Hard Drives
4 500GB
3 250GB
2 1TB
PSU
800W OCZ
Case
xclio WindTunnel
Cooling
2x25cm side fans, 2x120mm top + front mounted pans
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