Office 2010 Beta install error!

[infested999]

When the Office 2010 beta first came out I was so exited to install it that I tried to install it while I still had office 2007 installed. Of coarse, the install failed. So I just went to go and uninstall 2007 but the uninstaller didn't work. Then I just went to Program Files folder and deleted the office folder and deleted some registry values.

Now the 2010 installer doesn't work, and the 2007 uninstaller doesn't work. Right now the error message I get is this error.



I have looked throu the microsoft website to find all the possible ways to get rid of all old versions of office, bbut I still get this error message, and I still have the "Q:" drive form the first install, and can't get rid of it.

 

[Capt.Jack Sparrow]

When the Office 2010 beta first came out I was so exited to install it that I tried to install it while I still had office 2007 installed. Of coarse, the install failed. So I just went to go and uninstall 2007 but the uninstaller didn't work. Then I just went to Program Files folder and deleted the office folder and deleted some registry values.

Now the 2010 installer doesn't work, and the 2007 uninstaller doesn't work. Right now the error message I get is this error.

I have looked throu the microsoft website to find all the possible ways to get rid of all old versions of office, bbut I still get this error message, and I still have the "Q:" drive form the first install, and can't get rid of it.

Hello, Welcome to SF,

If the regular method failed then try the Office Uninstaller see whether you could remove using that mostly left over files used to remove then you use this Tool. If that fails then follow this document to remove the left over files manually. One thing i'm doubtful is "Q:" what are you referring to does it give the error about a Q: ??

Good Luck,
Captain

 

[TaraSWinTeam]

Are you doing this as the administrator or with administrator permissions? What is User Account Control?.

Tara
Windows Outreach Team

 

[blackroseMD1]

I had this problem after I unistalled the Tech Preview and went to install the beta. I used a program called RipOutOffice first, and then used the Windows Installer Cleanup Utility. That worked for me.

 

[infested999]

When the Office 2010 beta first came out I was so exited to install it that I tried to install it while I still had office 2007 installed. Of coarse, the install failed. So I just went to go and uninstall 2007 but the uninstaller didn't work. Then I just went to Program Files folder and deleted the office folder and deleted some registry values.

Now the 2010 installer doesn't work, and the 2007 uninstaller doesn't work. Right now the error message I get is this error.

I have looked throu the microsoft website to find all the possible ways to get rid of all old versions of office, bbut I still get this error message, and I still have the "Q:" drive form the first install, and can't get rid of it.

Hello, Welcome to SF,

If the regular method failed then try the Office Uninstaller see whether you could remove using that mostly left over files used to remove then you use this Tool. If that fails then follow this document to remove the left over files manually. One thing i'm doubtful is "Q:" what are you referring to does it give the error about a Q: ??

Good Luck,
Captain

It just says "Access Denied' when I try to click on Q:

But this is normal, the one-click-installer is supposed to do that to install office.