Office 2010 Install

HammerHead

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I have tried multiple installs all of which have failed at the very last of the installation. I read the stickies above and don't have a problem there. I've done manual cleanup as well as use uninstall which fails to complete. Used msciuu2.exe as well. I am running Office 2010 beta. Using MS uninstall and manually wipe things out the install program writes to the log that there are no upgradeable programs installed which tells me everything is cleaned out. It proceeds in the installation and then fails at the very end. I ran the set up file in adminstrator mode. Right now I am back to an image which has the beta installed and working. I wonder if some other program I have installed is interfering with the installation.
 

My Computer

Computer Manufacturer/Model Number
BGC (Bob's Garage Crew)
OS
win 7 X64 Ultimate SP1
CPU
I3770K
Motherboard
Asus P8Z77-V Deluxe
Memory
G Skill F3-14900CL9-4GBXL x 4
Graphics Card(s)
NVIDIA GeForce GTX670 + Intel 4000
Sound Card
Realtek HD 5.1 (MOB)
Monitor(s) Displays
Asus VW224T (1)
Screen Resolution
1920 x 1080
Hard Drives
SATA Corsair Force GT 2.5" 180GB (System) Sata 3
OCZ Vertex3 120GB
OCZ Vertex 2 120GB 2.5" SATA II
ST31000524AS 1000.2GB
WD15EARS (External)
PSU
CoolerMaster 1000 Watt
Case
CoolerMaster HAF X
Cooling
CPU -- CoolerMaster 520N
Keyboard
MS Wireless 3000 V2
Mouse
MS Wireless 3000 V2
Internet Speed
Cable
Antivirus
Norton Internet Security
Browser
IE9
Other Info
AMI Bios 1805
OC'd 3%
Where did you get your copy of Office 2010?

Ken
 

My Computer

Computer Manufacturer/Model Number
Dell Optiplex 980
OS
Win7 x64 Ultimate SP1
CPU
Intel i7-2600
Memory
8 Gig
Graphics Card(s)
Geforce gt 520
Monitor(s) Displays
LG & Acer
Screen Resolution
1920x1080
Internet Speed
Fios 45/35
Other Info
Windows Home Server
uninstall the beta using revo uninstaller (free)
use advance to clean up the reg file
use ccleaner (free) to further clean the registry
manually delete office 14 folders from program files& common files
 

My Computer

Computer Manufacturer/Model Number
dell latitude e6400
OS
windows 7 64bit
CPU
p8600
Motherboard
dell
Memory
2x2gb samsung hynix ddr2 800
Graphics Card(s)
intel g4500 chipset
Hard Drives
seagate 7200 rpm 500gb
Hello HammerHead,

You are trying to run Microsoft Office 2010 Beta which is an unfinished and basically an unreliable version of the Software.

Do you have Microsoft Office 2007 Installed? Do you recieve any errors when the installation fail? Where did you download your Beta version of the software?

Many people are curious in trying Office 2010 and if they are, it should be downloaded from Microsoft http://www.microsoft.com/office/2010/en/default.aspx. It is the Beta version and isn't finished so any errors you encounter will automatically be send back to Microsoft.
 
Last edited:

My Computer

OS
Windows 7 64-Bit
Log File

I downloade the iso from MS technet 5/26/2010. The iso was written to disk with ImgBurn with no problem. The key was downloaded at the same time. I have used CCleaner. I have manually deleted files. I use Ms's install cleanup as mentioned before. The setup log file returns this statement in one place:

"No upgradable applications found
Parsing config.xml at: F:\x86\ProPlusr.WW\config.xml
Preferred product specified in config.xml to be: PROPLUSR
Product Deployment Mode: PerMachineManaged"

It is going to load x86 version on an x64 machine and software. I see no choice when setup runs. This might be a problem. The first error I see in the setup.log is

"Error: OptionDependency: Indirect dependencies are not supported. Option WISPHidden has a lead WISPFiles which also has 1 leads."

This is where it seems to go wrong:

"MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PROBLEM_POST = .'
MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PERMISSION_PRE = Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services"

It appears here that it doesn't have permission to write to the registry. I ran it in Admin mode.

Could this be installed from a safe mode boot. I have never tried that.
 

My Computer

Computer Manufacturer/Model Number
BGC (Bob's Garage Crew)
OS
win 7 X64 Ultimate SP1
CPU
I3770K
Motherboard
Asus P8Z77-V Deluxe
Memory
G Skill F3-14900CL9-4GBXL x 4
Graphics Card(s)
NVIDIA GeForce GTX670 + Intel 4000
Sound Card
Realtek HD 5.1 (MOB)
Monitor(s) Displays
Asus VW224T (1)
Screen Resolution
1920 x 1080
Hard Drives
SATA Corsair Force GT 2.5" 180GB (System) Sata 3
OCZ Vertex3 120GB
OCZ Vertex 2 120GB 2.5" SATA II
ST31000524AS 1000.2GB
WD15EARS (External)
PSU
CoolerMaster 1000 Watt
Case
CoolerMaster HAF X
Cooling
CPU -- CoolerMaster 520N
Keyboard
MS Wireless 3000 V2
Mouse
MS Wireless 3000 V2
Internet Speed
Cable
Antivirus
Norton Internet Security
Browser
IE9
Other Info
AMI Bios 1805
OC'd 3%
Whew!!!

OK, I whipped it. What a circus.
 

My Computer

Computer Manufacturer/Model Number
BGC (Bob's Garage Crew)
OS
win 7 X64 Ultimate SP1
CPU
I3770K
Motherboard
Asus P8Z77-V Deluxe
Memory
G Skill F3-14900CL9-4GBXL x 4
Graphics Card(s)
NVIDIA GeForce GTX670 + Intel 4000
Sound Card
Realtek HD 5.1 (MOB)
Monitor(s) Displays
Asus VW224T (1)
Screen Resolution
1920 x 1080
Hard Drives
SATA Corsair Force GT 2.5" 180GB (System) Sata 3
OCZ Vertex3 120GB
OCZ Vertex 2 120GB 2.5" SATA II
ST31000524AS 1000.2GB
WD15EARS (External)
PSU
CoolerMaster 1000 Watt
Case
CoolerMaster HAF X
Cooling
CPU -- CoolerMaster 520N
Keyboard
MS Wireless 3000 V2
Mouse
MS Wireless 3000 V2
Internet Speed
Cable
Antivirus
Norton Internet Security
Browser
IE9
Other Info
AMI Bios 1805
OC'd 3%
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