office 2013 install failed now cant re-install or remove

[scott7saunders]

Hey,

I have a problem with my laptop when trying to re-install Office 2013 preview edition - basically the initial install failed for some reason and can I can neither remove or install this software leaving me in some sort of Microsoft limbo.

Someone I know suggested logging onto the "my account" section of the Microsoft site and actually deactivating the install however that has not solved the problem?

CCleaner has also been run to try and remove any redundant registry entries however again that has not solved my problem.

My OS is Windows 7 Home Premium 64 (Official)

Thanks

 

[marsmimar]

Couple of things you can try. Revo Uninstaller Pro has a free 30 day trial. The forced uninstall option should remove the Office 2013 including left over registry entries.

Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall

Or you could try the Microsoft Fix It. If that doesn't work there are also instructions for manual removal.

Uninstall Microsoft Office 2013 or Office 365

 

[HBerkley]

Same problem - Office Pro Plus fails to install

I have tried manual removal, removal of older version (2010), manual install of 2013. You name it. I have failed installs with 32 bit version. With HUP version. With enterprise version (from work). Errors in MSOCache. Error reading ProPsWW2.cab. My wife is not happy now that her machine has NO version of Office on it.

Lots of similar problems (dating back to Office 2010 and earlier) - but no single solution.