"Office [2013] is busy," then quick repair broke it further?

Roadsguy

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I got an error message trying to open Office 2013 saying it was busy. After a quick online search, I tried using the Repair feature in Programs and Features. Online Repair gave an error that it didn't work before even getting past Step 1 of 4, and Quick Repair stopped working mid-way through and now Office won't open, period. The process in Task Manager disappears soon after starting up.

I'm running Windows 7 (obviously) 64-bit with Office 2013 on a laptop, the CPU being an AMD Turion II P520.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitAMD Turion II P520 dual-core 2.3 GHz4 GBAMD M880G with ATI Mobility Radeon HD 4250
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64-bit
CPU
AMD Turion II P520 dual-core 2.3 GHz
Motherboard
Not sure (it's a laptop)
Memory
4 GB
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4250
Sound Card
Integrated
Monitor(s) Displays
Built-in to laptop
Screen Resolution
1366 x 768
Hard Drives
Hitachi HTS725032A9A364 ATA Device
Keyboard
Built-in to laptop
Mouse
Logitech M325
Browser
Google Chrome
Other Info
It's a laptop.
Roadsguy,

pop the CD into the drive and try to do a repair install that way.

Sven
 

My Computer My Computer

At a glance

windows 7 ultimate x64AMD FX 6 CORE PROCESSOR16 GBon MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
windows 7 ultimate x64
CPU
AMD FX 6 CORE PROCESSOR
Memory
16 GB
Graphics Card(s)
on MB
Sound Card
on MB
Monitor(s) Displays
Acer
Screen Resolution
1920x1080
Hard Drives
Seagate ( C:\)
Case
mini tower
Keyboard
Logitech wireless
Mouse
Logitech wireless
Antivirus
MSE
Browser
IE11
I popped in the disc and ran it, and it gave me an error:

"Sorry, we couldn't install office. We ran into a problem. Please try installing Office again." Assuming this meant reopen the disc software (What else could it mean?), I tried this several times, but it gave me the same error.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitAMD Turion II P520 dual-core 2.3 GHz4 GBAMD M880G with ATI Mobility Radeon HD 4250
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64-bit
CPU
AMD Turion II P520 dual-core 2.3 GHz
Motherboard
Not sure (it's a laptop)
Memory
4 GB
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4250
Sound Card
Integrated
Monitor(s) Displays
Built-in to laptop
Screen Resolution
1366 x 768
Hard Drives
Hitachi HTS725032A9A364 ATA Device
Keyboard
Built-in to laptop
Mouse
Logitech M325
Browser
Google Chrome
Other Info
It's a laptop.
You could try uninstalling your existing office 2013 & reinstalling it again. If you choose this method you must uninstall it first & then reinstall. It is also a good idea to reboot your computer after the uninstall.
This will probably fix the problem, but you will have to set up your email again in Outlook & copy back in your address book, which should be saved on your computer. Also have your Product key handy as you will have to re activate it.
Post back if you have any problems.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit sp1Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad...G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12...Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
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