Solved Office 2013 Performance

ChrisPbass

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I'm not sure if this is the best place to post this query.

I recently upgraded from 2003 to 2013 and I'm having some problems with the performance of 2013.
I'm not saying the only problem is with Outlook I'm just not mentioning the other modules because I haven't used them all that much.

Outlook - Scrolling with a wheel mouse through emails causes one of the columns 'to, date, whatever' to scroll fast but everything to the right of the left-most column has to catch up. Literally 1/8" is scrolling quickly.

I switch to Outlook and maybe 20% of the window is seen. The rest is greyed out. If I tab it will refresh the window and i'll be able to see it.
If I'm typing in an email the window will stop recording the keystrokes...then it will catch up and there is the sentence I just type out.

All problems seem to be related to graphics. It's like being a slow web connection or having a slow processor that cannot keep up w/graphics. AMD powerXpress has Outlook @ high performance; rather than energy saving.

I do not appear to be taxing my system at all. Everything is snappy and quick.
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
need to update!
OS
7 Ultimate 64 bit
Memory
2x4Gb DDR3-SDRAM
Graphics Card(s)
t750
Monitor(s) Displays
AOC 24" yee haw and Dell 19"
Screen Resolution
1680 x 1050 @60hz
Hard Drives
Samsung 840EVO
Internet Speed
100/20
Antivirus
MSE
Browser
Firefox
That was a huge upgrade, from 2003 ;) A lot of new requirements for 2013. Regarding graphics:
"Graphics hardware acceleration requires a DirectX10 graphics card and a 1024 x 576 or higher resolution monitor"

What you can try is go to the File menu (in any office app, it's global Office settings) - Options - Advanced. In the Display section, check Disable hardware graphics acceleration.

Hope that helps!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
That was a huge jump! However your specs should be able to handle this.

Are you doing anything in the background at the same time? it almost sounds like 2013 is lagging?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
You could also do an Office repair. Open Control Panel, select Programs & Features, scroll down to Microsoft Office 2013, Right Click on it & select Change, this will open a couple of Repair options you can try.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
That was a huge jump! However your specs should be able to handle this.

Are you doing anything in the background at the same time? it almost sounds like 2013 is lagging?

It was a big jump! The only reason I did it is because I want to put it on my resume. /irony

Yes...everything is zippy except outlook.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
need to update!
OS
7 Ultimate 64 bit
Memory
2x4Gb DDR3-SDRAM
Graphics Card(s)
t750
Monitor(s) Displays
AOC 24" yee haw and Dell 19"
Screen Resolution
1680 x 1050 @60hz
Hard Drives
Samsung 840EVO
Internet Speed
100/20
Antivirus
MSE
Browser
Firefox
You could also do an Office repair. Open Control Panel, select Programs & Features, scroll down to Microsoft Office 2013, Right Click on it & select Change, this will open a couple of Repair options you can try.
It's only a day old! I'm trying it. "it can't hurt"

It's still brutally slow.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
need to update!
OS
7 Ultimate 64 bit
Memory
2x4Gb DDR3-SDRAM
Graphics Card(s)
t750
Monitor(s) Displays
AOC 24" yee haw and Dell 19"
Screen Resolution
1680 x 1050 @60hz
Hard Drives
Samsung 840EVO
Internet Speed
100/20
Antivirus
MSE
Browser
Firefox
Do you still have Office 2003 installed on your computer. If so this may be causing some problems.

Do you have a large number of emails from Office 2003 that Outlook 2013 is now using.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Do you still have Office 2003 installed on your computer. If so this may be causing some problems.

Do you have a large number of emails from Office 2003 that Outlook 2013 is now using.

I did not actually uninstall 2003 when I installed 2013. 2013 downloaded w/my keycard and just started installing so I let it go. However, 2003 appears to be gone.

Yes...my outlook files surely has a lot of emails. 1000s. One odd thing is that my original pst file was 1.5Gb but the new file is less than .4Gb. I suppose 2013 indexes differently???
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
need to update!
OS
7 Ultimate 64 bit
Memory
2x4Gb DDR3-SDRAM
Graphics Card(s)
t750
Monitor(s) Displays
AOC 24" yee haw and Dell 19"
Screen Resolution
1680 x 1050 @60hz
Hard Drives
Samsung 840EVO
Internet Speed
100/20
Antivirus
MSE
Browser
Firefox
RANT

Is it true that the Win start search does NOT work in 2013. I use that CONSTANTLY.

/RANT
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
need to update!
OS
7 Ultimate 64 bit
Memory
2x4Gb DDR3-SDRAM
Graphics Card(s)
t750
Monitor(s) Displays
AOC 24" yee haw and Dell 19"
Screen Resolution
1680 x 1050 @60hz
Hard Drives
Samsung 840EVO
Internet Speed
100/20
Antivirus
MSE
Browser
Firefox
Disable hardware acceleration in Office/file/options/advanced
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
need to update!
OS
7 Ultimate 64 bit
Memory
2x4Gb DDR3-SDRAM
Graphics Card(s)
t750
Monitor(s) Displays
AOC 24" yee haw and Dell 19"
Screen Resolution
1680 x 1050 @60hz
Hard Drives
Samsung 840EVO
Internet Speed
100/20
Antivirus
MSE
Browser
Firefox

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Well, that was my advice in the very first answer in this thread.

You're welcome!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
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