Office Jet All in One 6480

[jwurbel]

This problem is going to cause a divorce. Now that I think about it, maybe I don't want an answer.

With a new HP laptop with Windows 7, I have the above printer. I have downloaded the driver HP came out with in January. It shows a successful install. The following day or two, it is gone. No record what so ever. My desk top is USB wired and her laptop is thru wireless.

Any suggestions? I don't want to buy another printer, but it might be cheaper than the alternative (divorce). Please take this in the spirit it was sent.

Thanks for any help.

Jim

 

[Kari]

So I assume you want to install the printer to the Win7 machine and let XP machine share it. Here's something you could try:

1. Disconnect your printer from computer
2. Uninstall all HP OfficeJet drivers and software you have installed on your Win7 machine
3. Open Start > Devices and Printers
4. Click Add a printer
   
   .
   
5. Click Add a local printer
   
   .
   
6. Choose Use an existing port (LPT1), click Next
   
   .
7. Choose HP on the left pane and HP Officejet J6400 series on the right pane
   
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8. Click Next and follow the instructions. Connect the printer to computer only when setup asks you to do so, not before

It should work now. Just share the printer with your wife's XP machine.

Kari

 

[jwurbel]

Kari,

Thanks, I will give it a go. In the past I didn't unistall but will do this time.

Take care,

Jim