Office Perpetual Install

[JonJacobs]

My old XP machine is dying, so I bought a new small notebook with Win 7 Pro. I had them install my Office 2000 suite on it. Well, Outlook 2000 won't work right. The WAB*.dll files won't register.

I found my Office XP Pro upgrade disk, which had worked fine on my old machine. I bought a cd/dvd drive so I could install the upgrade. (I have to unplug my mouse and keyboard to plug in the drive). The install on the new machine seemed fine.

I put away the cd/dvd drive and tried to launch my upgraded office apps. It basically told me I had to put back the disk to run the app. grrr. I did that and tried again.

Well, when I launch the apps from the start menu, it just re-installs the suite. Over and over.

So, I find the exe's on the hard drive and launch from there. The apps launch, but they tell me "<whatever> has not been installed for the current user. Please run setup to install the application."

What's going on? What can I do to get Office back? Now I have nothing. Before I attempted the upgrade I had Office 2000 working. I could even receive e-mail with Outlook. (I couldn't send e-mail - it would just complain about WAB32.dll)

Thanks,
Jon

 

[ryo]

hello..

trying to unistall the office..and install back..

 

[whs]

I think the problem is Outlook - the rest may work. Have a look here: Outlook on Vista (and Win7)

 

[JonJacobs]

>I think the problem is Outlook
No, All Office apps are in this sorry state.

>trying to unistall the office..and install back
That's extremely scary. If I uninstall, there will be nothing for the upgrade disk to upgrade.

 

[JonJacobs]

Well, I tried to uninstall, and the system won't let me. I don't have permission. What's really awful is that when I launch ANY software (not related to office) the installer launches and goes into an infinite loop of closing and reoping at a very rapid rate, making ALL programs unusable. My new computer has become an expensive paperweight.

 

[ryo]

Well, I tried to uninstall, and the system won't let me. I don't have permission. What's really awful is that when I launch ANY software (not related to office) the installer launches and goes into an infinite loop of closing and reoping at a very rapid rate, making ALL programs unusable. My new computer has become an expensive paperweight.

try to safe mode and uninstall from there.

 

[JonJacobs]

The installer and uninstaller were broken totally and the computer became unusable. When I launched ANY app, the installer would launch and crash about 20 times per second. So, finally I did a complete system restore. Very difficult because the installer kept grabbing the focus before I could make selections on the restore screens. Finally done and problems gone. I installed Office XP Pro BEFORE I upgraded to Win 7 Pro and everything installed fine. Though I have paid for the 7 Pro upgade, I may not use it this time.

 

[ryo]

ok,, so if you have the problem just say..here so many amazing people can help you.