OMG I need help BAD

Thrust

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Recently had to reformat Wife's pc. So I grabed all her "important" stuff- about 1.5GB, and copied it to my other pc that has a 400GB hard drive that's almost empty. After about 3 hours (wireless) the transfer was complete and I reformatted her hard drive and reinstalled the OS.

But now I can't access the files on that other pc, or ANY files at all on that drive. The hard drive says "352GB free of 372GB", showing there's 20 GB of files on the drive. Yet the 4 folders it shows on the drive show empty. About the only thing I can do is make a folder. But I can't paste any files not only in any folder, but also in the root directory of the hard drive.

After scouring the internet I found a tutorial that says to "change it's 8.3 file name". But when I try, I get the same error. "Could not find this item. This is no longer located in <path>. Verify the item's location and try again."

I'm so in the doghouse if I can't recover these files for her. H-E-L-P!
 

My Computer

Computer Manufacturer/Model Number
n/a
OS
Windows 7 Ultimate 64
CPU
QX6850 @ 3996 Mhz
Motherboard
EVGA 680i
Memory
4GB Crucial Ballistix
Graphics Card(s)
(2) GTX 260's in SLI
Sound Card
n/a
Monitor(s) Displays
Gateway FHD2400
Hard Drives
(2) Raptors in RAID 0
PSU
OCZ 850w
Case
Xclio A380
Cooling
(2) water loops, 1-CPU/SB, 2-VR, Video cards, NB
Is the folder set to show hidden files and folders? If not you won't see 'em. Go to Organize ---> Folder And Search Options ---> View ---> mark 'show hidden folders, files and drives'.

Do you have permission to access (read/copy and write) data to that drive? Give yourself full access and try again.

I hope this helps, mate. I lost my wife's files once too... made Stalin seem like a picnic...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7 x64 Professional
CPU
Intel Core i7-870 Lynnfield 2.93 GHz
Motherboard
Intel Whitesburg P55 LGA1156
Memory
Kingston Hyper X 1333MHz DDR3 4x4Gb
Graphics Card(s)
Nvidia GTS 250
Monitor(s) Displays
AOC Q3279VWF 31.5"
Screen Resolution
2560x1440
Hard Drives
Western Digital 1000GB Hard Drive (SATA 3.0Gb/s, 7200rpm, 32MB Cache)
Verbatim 500GB (External)
PSU
650W
Case
Coolermaster HAF 912
Cooling
Stock
Keyboard
Logitech
Mouse
Logitech
Antivirus
Avira
Browser
Firefox
Other Info
LG OptDrive 24x SATA DVDRW Lightscribe

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Also, 3 hrs to transfer 1.5Gb seems a bit much. Is it possible there may have some glitch and the files are corrupted?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7 x64 Professional
CPU
Intel Core i7-870 Lynnfield 2.93 GHz
Motherboard
Intel Whitesburg P55 LGA1156
Memory
Kingston Hyper X 1333MHz DDR3 4x4Gb
Graphics Card(s)
Nvidia GTS 250
Monitor(s) Displays
AOC Q3279VWF 31.5"
Screen Resolution
2560x1440
Hard Drives
Western Digital 1000GB Hard Drive (SATA 3.0Gb/s, 7200rpm, 32MB Cache)
Verbatim 500GB (External)
PSU
650W
Case
Coolermaster HAF 912
Cooling
Stock
Keyboard
Logitech
Mouse
Logitech
Antivirus
Avira
Browser
Firefox
Other Info
LG OptDrive 24x SATA DVDRW Lightscribe
Also, 3 hrs to transfer 1.5Gb seems a bit much. Is it possible there may have some glitch and the files are corrupted?
I agree, and should have used another method to back-up...
After about 3 hours (wireless) the transfer was complete
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio FZ21Z
OS
Windows 7 Ultimate x64 ®™
CPU
Intel Core 2 Duo (2.2 GHz)
Motherboard
Sony (Intel Chipset)
Memory
2x 2GB Corsair (667 MHz)
Graphics Card(s)
NVIDIA 8600M GS (256MB)
Sound Card
Sigmatel
Monitor(s) Displays
15.4" TFT X-Black
Screen Resolution
1280x800
Hard Drives
Western Digital 300GB Scorpio Black (7200rpm)
Mouse
Logitech Anywhere MX
Internet Speed
Sky 5MB
Yes, folder permissions are fine. I call that other pc my "server" b/c it has all my files on it. If I didn't have folder sharing and persmissions setup it wouldn't let me paste any files over my LAN to it. This is something I've never seen before. And if you wanted to save a few files, what's wrong with copy and pasting? Until now I've never had an issue. I have over 4TB of files and all of them were saved to my server from my main pc.
 

My Computer

Computer Manufacturer/Model Number
n/a
OS
Windows 7 Ultimate 64
CPU
QX6850 @ 3996 Mhz
Motherboard
EVGA 680i
Memory
4GB Crucial Ballistix
Graphics Card(s)
(2) GTX 260's in SLI
Sound Card
n/a
Monitor(s) Displays
Gateway FHD2400
Hard Drives
(2) Raptors in RAID 0
PSU
OCZ 850w
Case
Xclio A380
Cooling
(2) water loops, 1-CPU/SB, 2-VR, Video cards, NB
Get an Ubuntu live cd, boot, recover onto USB.
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio Z46GDU
OS
Windows 7 Ultimate x86-64
CPU
[email protected] 1066MHz FSB
Motherboard
Sony branded
Memory
6GB DDR3 1066MHz
Graphics Card(s)
9300M GS 256MB Dedicated (Speed) + Intel4500MHD (Stamina)
Sound Card
Realtek HD Audio
Monitor(s) Displays
13.1' WXGA
Screen Resolution
1600x900
Hard Drives
320GB 7200RPM w/ 16MB cache
Internet Speed
1MB/s
Something which could be worth trying:

Use the file manager on a linux live CD.
I recommend Ubuntu because it's very easy for Windows users who have never used Linux before. Also its most recent version will almost certainly have the right drivers for all your hardware.

You can download the latest Ubuntu istaller from here:
Download Ubuntu | Ubuntu

It;s an iso which you burn to CD, which will be bootable.
Although it's the Ubuntu installer, there's no need to install it to your hard disk, you can just boot it to use the Ubuntu OS direct from the CD. It has a good file manager on its menu, very similar to Windows Explorer.

Ubuntu disobeys all Windows protections about ownership. I have used it to copy files from User folders which I could not access in Windows.

Edit added:
after posting that I notice Frostmourne has also suggested it :)
 

My Computer

OS
Windows 7
I'll bet Ubuntu can read them. It's bailed out my tail a couple of times when I thought all was lost. My copy has a good disk partition utility included too, better than the Win 7 utility.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
eMachines ET1810-03 (Acer) - single user
OS
Windows 7 Home Premium - always up to date
CPU
Intel E2210 2.2Ghz
Motherboard
(OEM) ECS MCP73VT-PM with AMI BIOS R01-A3 (4-29-2009)
Memory
3Gb DDR2
Graphics Card(s)
NVIDIA GeForce 7050/610I GPU
Sound Card
Realtek ALC888/1200 8-channel HD integrated
Monitor(s) Displays
AOC 22" LED
Screen Resolution
1920 x 1080
Hard Drives
Internal - Seagate 320Gb SATA; External - Western Digital 320Gb USB (3.5" internal drive inside a RocketFish USB enclosure)
Keyboard
Wireless
Mouse
Logitech M705 laser wireless
Internet Speed
TWC Cable Broadband ~ 15 Mbps Down/1 Mbps Up
Antivirus
NIS
Browser
Chrome
Other Info
Microsoft Office 2007, incl Outlook SP3; Netgear router; ubee modem
Thanks guys, you have no idea how much I preshadit. Weird thing is, I can RIGHT CLICK>NEW>Folder all day, but if I try to paste anything into that new folder I get an "Item Not Found" dialog box which further states: "Could not find this item. This is no longer located in <path>. Verify the item's location and try again". I get this error even if I try to paste anything on the root drive. Will try Linux boot disk when i get home from work. Thanks again
 

My Computer

Computer Manufacturer/Model Number
n/a
OS
Windows 7 Ultimate 64
CPU
QX6850 @ 3996 Mhz
Motherboard
EVGA 680i
Memory
4GB Crucial Ballistix
Graphics Card(s)
(2) GTX 260's in SLI
Sound Card
n/a
Monitor(s) Displays
Gateway FHD2400
Hard Drives
(2) Raptors in RAID 0
PSU
OCZ 850w
Case
Xclio A380
Cooling
(2) water loops, 1-CPU/SB, 2-VR, Video cards, NB

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
3 different cd's with Linux failed to boot. (2) Xubuntu and (1) Ubuntu all failed with i/o errors so i decided to remove the hard drive and try it on a different pc. When i went to do this, it was then I realized this was an external HD via USB. When i disconnected the HD first thing i noticed was that the HD was very warm. About an hour later I hooked it up to wifes pc and it worked just fine. I grabbed all the backup files and all was good- so I thought. I took the drive and hooked it back up to my "server" pc and about 2 hours later noticed it was making a constant, consistent ticking noise, so I turned on the monitor and sure enough, the drive was inaccessible. At this point further troubleshooting is necessary to determine if it's the HD or the enclosure.
I would like to extend my most gracious "THANKS" to all who assisted.
 

My Computer

Computer Manufacturer/Model Number
n/a
OS
Windows 7 Ultimate 64
CPU
QX6850 @ 3996 Mhz
Motherboard
EVGA 680i
Memory
4GB Crucial Ballistix
Graphics Card(s)
(2) GTX 260's in SLI
Sound Card
n/a
Monitor(s) Displays
Gateway FHD2400
Hard Drives
(2) Raptors in RAID 0
PSU
OCZ 850w
Case
Xclio A380
Cooling
(2) water loops, 1-CPU/SB, 2-VR, Video cards, NB
Ouch, the constant ticking noise is a REALLY BAD THING. The drive may be on the virge of complete failure, temp may be pushing it over the edge then it recovers when cooled off but I would not trust it at all at this point...
 

My Computer

Computer Manufacturer/Model Number
Scratch built
OS
Windows 7 x64 Ultimate
CPU
i7 960
Motherboard
Asus P6X58D
Memory
12 Gig Corsair Dominator
Graphics Card(s)
Nvidia 480
Sound Card
Maudio Delta 44 + breakout box
Monitor(s) Displays
Dell UltraSharp U2410 24in and Samsung 21 dual monitors
Screen Resolution
1920x1200 and 1280x1024
Hard Drives
Primary: Intel X-25M G2 160G SSD
Secondary: Segate baracuda 1.0 TB
HDs in AHCI mode.
PSU
Corasair TX850
Case
Cooler Master HAF
Cooling
Corsair H50
Keyboard
Logitech G15 + N52 game pad
Mouse
Logitech MX518
Internet Speed
15kbs down 4.5kbps up
Other Info
WEI 7.6
CPU & RAM 7.6
Graphics 7.9
Hard disk 7.7
It looks like something happened to the MFT on that drive. You could try Recuva. It can find files even if they are marked "deleted" in the MFT. Although not guaranteed, it's worth a try.
Now I know why the investment into 6 external disks and 12 USB sticks was worth the money. LOL.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Recently had to reformat Wife's pc.

I know my opinion is after the fact but it would have been wise to buy another hard drive and format the new one instead. You could have bought an enclosure with USB to copy all the files over.
 

My Computer

Computer Manufacturer/Model Number
Built by Mark
OS
Windows 7 x64
CPU
Intel Core i7 930
Motherboard
Gigabyte GA-X58A-UD3R Bios F5
Memory
OCZ 6GBkit OCZ3G1600LV6GK 8-8-8-24-2T 1.65V
Graphics Card(s)
(2) HIS ATI Radeon HD 5770 CROSSFIRE (H577QT1GD)
Sound Card
On board Realtek HD
Monitor(s) Displays
Samsung SyncMaster 2343 22" Wide Screen
Screen Resolution
2048x1152
Hard Drives
Two Western Digital 320 Gig Blue series WDC WD3200AAKS-00L9A0
PSU
Corsiar 750 watts TX750W
Case
Antec NINE Hundred Two (air filters & adjustable fan speed)
Cooling
Cooler Master Hyper 212 Plus CPU cooler
Keyboard
Logitech
Mouse
Logitech MX310
Internet Speed
20 meg down/ 5 meg up
Other Info
Hewlett Packard Deskjet 932C printer
Epson 4990 Photo scanner
So you got your wifes backup files, right?

About the drive.... throw it away as fast as possible! I had this happening a few times already.
If there is still any other important data on the drive I would recommend the following:
- let the drive completely cool off for a few hours and just to be on the save side connect it to your wifes machine (since it worked fine on her machine before). point the largest cooling fan that you can find in the house on the HD and quickly grab all necessary files as fast as you can after turning on the machine. Don't spend any time to sort anything first or move files around or rename. JUST COPY OFF THE DRIVE as fast as you can. The drive can say goodbye forever any minute.
- connect the drive to the fastest connection that is availabe since transfer speed is important if it's working for limited time.
- get the most important stuff first. most likey docs.
- if you have many files and folders then do not copy in large chunks (not all files at once) since most likely the drive will start with this clicking and hanging on certain files and folders. this way its easier to figure out where it happens and which files already copied ok.
- do not leave the computer while you copy. sit next to it and observe how it's doing.
- if you notice the clicking sound again. make a note of the folders or filename where it happens, stop the copy and continue with other files. (spend your time with the problem files at the end - once you already got everything else)
- if it starts clicking, and nothing else happens for a while but you cannot interrupt the copy process then reboot and avoid the folder where it happened next time. until you got all other files already.
- if you have acronis or ghost you can try it too. but since it most likely will take longer i first would grab the most important stuff manually.
- once you are done do yourself a favour an immediately throw away the drive.

It might crap out on you anytime without ever coming back. I have gone through that a few times.... ; )
It is almost everytime the same. Once this clicking sound starts the countdown is ticking.
Sometimes a complete reformat might help. But you most certainly already have bad sectors.
thinking everything is fine and it was just a hickup.... is NOT recommended : )
 

My Computer

OS
Windows7
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