Solved On-screen output corruption

rundwald

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Can anyone advise me, please, why some print I see on screen is corrupted as per the attached example? Hard copy does not seem to suffer. If pictures suffer similarly, I do not know, but I suspect it would be harder to detect.

Monitor is Dell ST2210, should that be relevant.
 

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My Computer

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Dell Inspiron 560MT
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Home Premium 64 bit
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2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
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Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
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4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
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ATI Radeon HD 4300/4500 Series
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DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
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1920x1080
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Office 2007: Photo Editing; Serif PhotoPlus X7
Quick Q - any other graphical corruption noticed elsewhere? Outside of FireFox? Not images, but text. ie Windows itself. Move a window, see corruption?
 

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Can anyone advise me, please, why some print I see on screen is corrupted as per the attached example? Hard copy does not seem to suffer. If pictures suffer similarly, I do not know, but I suspect it would be harder to detect.

Monitor is Dell ST2210, should that be relevant.

Hi rundwald,

Kindly copy paste this text to word or notepad and check if the issue occurs. This would isolate if it is an issue with the particular application or video related.

Make sure video cable is properly connected on the system and if possible check it with a different cable as well.

Keep us posted with the results so we can advise you further.
 

My Computer

Computer type
PC/Desktop
OS
Winndows 7 32 bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7
Try the dvi cable and see if the issue keeps occurring. If not, its a bad hdmi cable.
 

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Custom Built
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Windows 10 Pro
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AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
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ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
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G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
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2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
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Motherboard Built in
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Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
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1920 x 1080
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1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
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CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
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Wired Dell keyboard
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Your awesome for reading this.
DVI cable connected, the sample screen I attached now looks OK, so it looks like the HDMI one is going.

Before I shell out, could there be any other cause of the corruption?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
I'm a Brit, so even 20 Bolivian boliviano would be shelling out.
I have a confession to make. I got my cables wrong.:o The white is DVI-D single link and the blue is VGA (HD15). I am a silly so and so.:rolleyes:(at self).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7
So you were on the vga and then switched to dvi? ok that makes sense now.

After reading the part in the Article where he says hdmi cables ether work or they dont, i started wondering. As with the picture issue you had it would be more likely vga but yeah.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
DVi originally when fault showed, and now VGA.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7
It's defiantly the cable if the corruption is gone.

Don't shell out. HDMI cables are all the same. If your paying more then $10, your getting ripped off.

Monoprice: HDMI Cables - Monoprice.com

Bought several from them. Work fantastic.

Proof: Why all HDMI cables are the same | Crave - CNET

Actually Andrew I beg to differ on this one. The cheap hdmi cables are no good IMO
. I tried a inexpensive one and that one crapped out on me within less than a week. So IMHO they are better off spending a little more and getting better quality. Now I'm not saying he has to go out and spend 100 bucks on a monster hdmi cable like I did a few years ago. But hr can spend 30 to 50 bucks and get something decent which he is better off doing IMO
 

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custom built
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Windows 7 ultimate 64-bit
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Intel I7 2600K 3.4ghz
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Corsair 16gb ddr3 1600mhz
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Nvidia Geforce gt 430
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Sound Blaster Titanium x-fi pci express
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Dell E198WFP
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1 western digital 2TB drive.
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Antec 1200 watt
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Inwin Dragon Rider
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6 case supplied cooling fans
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logitech mk700
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logitech m705
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avg free 2014
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mozilla firefox
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Also have a pretty bad speaker setup which is a klipsch promedia 5.1 surround speaker setup with huge subwoofer and lg blu ray player/writer. Also a hp officejet pro 8600 plus wireless all in one and a logitech s7500 webcam.
It's defiantly the cable if the corruption is gone.

Don't shell out. HDMI cables are all the same. If your paying more then $10, your getting ripped off.

Monoprice: HDMI Cables - Monoprice.com

Bought several from them. Work fantastic.

Proof: Why all HDMI cables are the same | Crave - CNET

Actually Andrew I beg to differ on this one. The cheap hdmi cables are no good IMO
. I tried a inexpensive one and that one crapped out on me within less than a week. So IMHO they are better off spending a little more and getting better quality. Now I'm not saying he has to go out and spend 100 bucks on a monster hdmi cable like I did a few years ago. But hr can spend 30 to 50 bucks and get something decent which he is better off doing IMO

Read the article ;)

There is cheap dollar store quality, and then there is cheap good quality.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
DVi originally when fault showed, and now VGA.

Interesting.

DVI cables can be expensive. You can get a new one at monoprice for pretty cheap if you like.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
DVI cable connected, the sample screen I attached now looks OK, so it looks like the HDMI one is going.

Before I shell out, could there be any other cause of the corruption?

Hi rundwald,

If output on MS word is working fine then it doesn't seem to be an issue with the cable or card. Kindly check again on the Firefox browser. If the issue only occurs on the Firefox only then you should try and re-install the browser.

Keep us posted with the results so we can advise you further.
 

My Computer

Computer type
PC/Desktop
OS
Winndows 7 32 bit
In end it was all connected with other problems I subsequently experienced. I called in a repairman and he found hard drive was beginning to fail, (not found by diagnostic tools). Since then all is OK. By happenstance I also changed the power cable. solving another problem
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560MT
OS
Home Premium 64 bit
CPU
2.9 gigahertz Intel Core2 Duo 64 kilobyte primary memory cac
Motherboard
Board: Dell Inc. 0K83V0 A00 Serial Number: ..CN750939CP069B
Memory
4096 Megabytes Usable Installed Memory Slot 'DIMM0' has 102
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Sound Card
High Definition Audio Device NVIDIA High Definition Audio (
Monitor(s) Displays
DELL ST2210 [Monitor] (21.7"vis, s/n P479R01Q0VCU, January 2
Screen Resolution
1920x1080
Hard Drives
628.58 Gigabytes Usable Hard Drive Capacity
554.78 Gigabytes Hard Drive Free Space
Keyboard
Std Dell UK
Mouse
KEYBOARD, 105, UNITED KINGDOM, KWE9C0
Internet Speed
~8000 kbps
Antivirus
Avast Free
Browser
Chrome
Other Info
Office 2007: Photo Editing; Serif PhotoPlus X7
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