Once Onboard Graphics Are Disabled, What If New Video Card is DOA?

mrgh1

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I decided to upgrade to a separate video card in my HP p6710f PC with ATI Radeon HD 4200 onboard graphics. The card I purchased is an MSI Radeon R7 240. I installed the card and although the fan ran there was no video output. I don't know if the card is DOA or another problem. If I disable the onboard graphics in device manager or in the bios before installing the new card and the new card is in fact DOA, how can I ever regain output from the onboard graphics again for output to the monitor? It seems to me I would be dead in the water with a black screen and no way to do anything. If anyone can help and knows the answers to this problem it would be greatly appreciated!
 

My Computer My Computer

At a glance

Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6710f
OS
Windows 7 64bit
CPU
AMD AthlonII X4 640
Motherboard
Foxconn 2AB1
Memory
12288 MB DDR3
Graphics Card(s)
OnBoard ATI Radeon HD 4200
You need to disable onboard graphics after installing a video card and starting the computer for the first time.
Also make sure the video cable is properly connected to the new card.
 

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Windows 7 Professional 64bitIntel i7-5960X64GB Corsair Dominator 2400MHz3 EVGA GTX980's
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
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Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
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Corsair AX1200i
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Corsair 750D
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Corsair H110i GT
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Microsoft Security Essentials
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IE 11, Google Chrome
After installing the new video card and I had no video output so I couldn't disable the onboard graphics. If I moved the video cable back to the onboard graphics then I would have a display back. Suppose the new video card is actually DOA. I leave the onboard graphics connected, then boot up, disable them and shut down. I then move the cable over to the new video card, try to boot up, but there's no display because the card is DOA, won't moving the cable back over to the onboard be in vain because I've already disabled it?
 

My Computer My Computer

At a glance

Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6710f
OS
Windows 7 64bit
CPU
AMD AthlonII X4 640
Motherboard
Foxconn 2AB1
Memory
12288 MB DDR3
Graphics Card(s)
OnBoard ATI Radeon HD 4200
I think the onboard card would work if it's disabled and no other cards are installed. I'd have to look at your motherboard manual.
Is the MSI Radeon card new or used?
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel i7-5960X64GB Corsair Dominator 2400MHz3 EVGA GTX980's
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
If you remove the card, and connect the cable back to the integrated graphics you should see something on the screen and be able to enter the bios.

If you don`t then just pull the motherboard battery for 10 seconds and everything will go back to defaults and you will have video again.
 

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Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
The Radeon card is new. I figured it was DOA so I sent it back to be replaced with the same card. I've installed other cards in PCs before and never had this problem. I want to install the new card as soon as it is delivered, but now I'm concerned because I don't want to uninstall the onboard graphics first, only to find the new card doesn't work and I'm left with no display after disabling the onboard graphics.
 

My Computer My Computer

At a glance

Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6710f
OS
Windows 7 64bit
CPU
AMD AthlonII X4 640
Motherboard
Foxconn 2AB1
Memory
12288 MB DDR3
Graphics Card(s)
OnBoard ATI Radeon HD 4200
Yep when you install a card, usually the video is switched automatically.

Whay do you mean uninstall the on board grapics, the driver and software ?

There`s no reason to, leave that alone. And even if you did, you would still get video.

When you start up a PC you always have video, video drivers are always installed after you`re done the install.

And by that I mean a fresh install of windows.
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
addRam: If I could get things back to default should I run into a problem by just pulling the motherboard battery for 10 seconds it would save the day. In that case is it alright to disable the onboard before installing the new card?
 

My Computer My Computer

At a glance

Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6710f
OS
Windows 7 64bit
CPU
AMD AthlonII X4 640
Motherboard
Foxconn 2AB1
Memory
12288 MB DDR3
Graphics Card(s)
OnBoard ATI Radeon HD 4200
I'm going to try it by disabling the onboard first then. Yeah, Jersey. That's my home state! Thanks to everyone trying to help!!!
 

My Computer My Computer

At a glance

Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6710f
OS
Windows 7 64bit
CPU
AMD AthlonII X4 640
Motherboard
Foxconn 2AB1
Memory
12288 MB DDR3
Graphics Card(s)
OnBoard ATI Radeon HD 4200
Pulling the battery should set the MB back to defaults, as I have already said.

Why are you going to disable the on board video ?

You`re not making any sense.
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Shouldn't I disable the onboard before installing the new card?
 

My Computer My Computer

At a glance

Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6710f
OS
Windows 7 64bit
CPU
AMD AthlonII X4 640
Motherboard
Foxconn 2AB1
Memory
12288 MB DDR3
Graphics Card(s)
OnBoard ATI Radeon HD 4200
It should switch all by itself, you only disable the on board if it doesn`t.
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
I installed the new video card previously without disabling the onboard graphics. I had no display from the new card. The fan ran on the card, but that's it. Figuring it was DOA I sent it back to be replaced. So I've been thinking, what if the new card didn't really have a problem and it was something I did wrong, such as not disabling the onboard before I installed the new card.
 

My Computer My Computer

At a glance

Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6710f
OS
Windows 7 64bit
CPU
AMD AthlonII X4 640
Motherboard
Foxconn 2AB1
Memory
12288 MB DDR3
Graphics Card(s)
OnBoard ATI Radeon HD 4200
you should have tested the card on another computer if possible before returning it.
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
I had no way to do that. Wish I did!
 

My Computer My Computer

At a glance

Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP p6710f
OS
Windows 7 64bit
CPU
AMD AthlonII X4 640
Motherboard
Foxconn 2AB1
Memory
12288 MB DDR3
Graphics Card(s)
OnBoard ATI Radeon HD 4200
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