I decided to upgrade to a separate video card in my HP p6710f PC with ATI Radeon HD 4200 onboard graphics. The card I purchased is an MSI Radeon R7 240. I installed the card and although the fan ran there was no video output. I don't know if the card is DOA or another problem. If I disable the onboard graphics in device manager or in the bios before installing the new card and the new card is in fact DOA, how can I ever regain output from the onboard graphics again for output to the monitor? It seems to me I would be dead in the water with a black screen and no way to do anything. If anyone can help and knows the answers to this problem it would be greatly appreciated!
My Computer
At a glance
Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
You need to disable onboard graphics after installing a video card and starting the computer for the first time.
Also make sure the video cable is properly connected to the new card.
My Computer
At a glance
Windows 7 Professional 64bitIntel i7-5960X64GB Corsair Dominator 2400MHz3 EVGA GTX980's
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
After installing the new video card and I had no video output so I couldn't disable the onboard graphics. If I moved the video cable back to the onboard graphics then I would have a display back. Suppose the new video card is actually DOA. I leave the onboard graphics connected, then boot up, disable them and shut down. I then move the cable over to the new video card, try to boot up, but there's no display because the card is DOA, won't moving the cable back over to the onboard be in vain because I've already disabled it?
My Computer
At a glance
Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
I think the onboard card would work if it's disabled and no other cards are installed. I'd have to look at your motherboard manual.
Is the MSI Radeon card new or used?
My Computer
At a glance
Windows 7 Professional 64bitIntel i7-5960X64GB Corsair Dominator 2400MHz3 EVGA GTX980's
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
The Radeon card is new. I figured it was DOA so I sent it back to be replaced with the same card. I've installed other cards in PCs before and never had this problem. I want to install the new card as soon as it is delivered, but now I'm concerned because I don't want to uninstall the onboard graphics first, only to find the new card doesn't work and I'm left with no display after disabling the onboard graphics.
My Computer
At a glance
Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
addRam: If I could get things back to default should I run into a problem by just pulling the motherboard battery for 10 seconds it would save the day. In that case is it alright to disable the onboard before installing the new card?
My Computer
At a glance
Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200
I installed the new video card previously without disabling the onboard graphics. I had no display from the new card. The fan ran on the card, but that's it. Figuring it was DOA I sent it back to be replaced. So I've been thinking, what if the new card didn't really have a problem and it was something I did wrong, such as not disabling the onboard before I installed the new card.
My Computer
At a glance
Windows 7 64bitAMD AthlonII X4 64012288 MB DDR3OnBoard ATI Radeon HD 4200