Outlook 2007-Trouble Sending E-mail-ISP Can't Help

[pittguy578]

I never had trouble setting up Outlook with Vista or XP. However, I have not been able to get Outlook 2007 to send e-mail. I am not sure if it is a problem with Outlook because when I use Thunderbird, I also cannot send e-mail. Windows Live Mail also cannot send e-mail.

My ISP is Windstream
Here is link to server settings:

Windstream.net


Pretty cut and dry. smtp.windstream.net for Outgoing
POP.Windstream.net for Incoming

I have no trouble receiving e-mail-just sending it???

Any idea what could be happening? As I said, no issues with Outlook when using XP/Vista-just when I migrated to Windows 7.

Any assistance would be appreciated.

 

[jim0933]

Have you set SMTP authentication in Outlook to use the same settings you log on with? Are you aware that Windstream requires SMTP authentication?

Jim

 

[jimbo45]

Hi there
check firewall settings and av software as well.
Default W7 firewall settings are more restrictive than XP etc.

Cheers
jimbo

 

[DC187]

As per the previous post I think you need to check you can connect to port 25 (smtp) outbound. You could check this by opening a telnet session to a mailserver, e.g

telnet gmail-smtp-in.l.google.com 25

You should get an smtp banner if all is ok