Outlook 2010-doesn't always show new mail alerts

[bnewt]

I am running Outlook 2010, Windows 7 & continue to have a problem with new mail alerts & icon in the systray. I have everything marked for sound & desktop alert yet sometimes it works & other times it doesn't. I run Outlook 2010 @ work with XP & it functions properly all the time. Don't want to switch to Live mail, but at least I get the alerts of new mail

 

[A Guy]

Is it perhaps an IMAP account? If so, have a look here:

Outlook 2010 IMAP Notification Alert

It looks like having a different alert is the issue. A Guy

 

[bnewt]

no, it is a POP/SMTP account

 

[A Guy]

Is it just the one account? I see where multiple accounts only the 1st email account will give notifications. Most issues with notifications note it doesn't work at all, so tracking down intermittent notifications will be harder. Can you ascertain any pattern? Or do you just look and find new mail, where you were never notified? A Guy

 

[bnewt]

just a single account.........sometimes it works...........sometimes it doesn't
craziest thing