Outlook 2010 keeps crashing

[kma1717]

Hi,

I am having an issue with Outlook 2010 frequently crashing. I tried recreating the .OST file and removed a "Send To Bluetooth" add-in from Outlook (I read that may cause the program to crash). First, I get a message saying "Outlook is trying to retrieve data from the Microsoft Exchange Server outlook.net.jbtc.com". Then Outlook crashes and I receive a message saying "Microsoft Outlook is restarting". I have attached 2 screenshots showing the errors I am receiving. Any help is greatly appreciated.

Thanks

 

[Ranger4]

Is this problem with an at work computer or your home private one. If it's a work computer you need to contact the companies IT section for help.

 

[kma1717]

I work in the IT dept. I am reaching out to the people on here because I am stumped on this and need to get it working correctly.

Thanks

 

[Ranger4]

Thanks for getting back & clarifying that. These MS websites might help you.

https://support.microsoft.com/en-au...server-mailbox-with-your-.ost-file-in-outlook

https://support.microsoft.com/en-au...t-exchange-activesync-and-third-party-devices

https://support.microsoft.com/en-us...blems-occur-in-outlook-and-in-outlook-web-app

https://support.microsoft.com/en-us...exchange-accounts-in-the-same-outlook-profile