Solved Outlook 2013 stopped receiving email on 2/23/2015

DPitts

New member
Local time
12:00 PM
Messages
5
Running Windows 7, 64bit
Outlook was woking fine until Monday the 23.
Send/Receive error message reads: "Sending reported error (0x80042109):"Outlook cannot connect to your outgoing (SMTP) e-mail serve. If you continue to receive this message, conntact your server administrator or internet service provider (ISP)."

Checked with earthlink, my email provider, and all account settings are correct. My Outlook e-mail account also stopped working on Monday.
The only thing I can think of is that Microsoft released an update that dissabled Outlook. Has anyone else had this problm?
 

My Computer My Computer

At a glance

Microsoft Windows 7 UltimateIntel Core i7 9406GB DDR3 SDRAMEVGA 260
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Ultimate
CPU
Intel Core i7 940
Motherboard
EVGA X58 SLI
Memory
6GB DDR3 SDRAM
Graphics Card(s)
EVGA 260
Hard Drives
C: 2TB, also a 2 TB and 750GB
Antivirus
Norton
Browser
Internet Explorer 11
No problems here but I noticed a silent automatic upgrade on the 24th for my Office 2013. I have a Click-to-run version so it's separate from Windows Update. But I can't find any info on what was changed in that update. The last update before that was on "Patch Tuesday" the 10th, and the Office version didn't change the 24th. It's still 15.0.4693.1002 so somewhat confusing...
 

My Computer My Computer

At a glance

Windows 7 Pro 32Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz4,00 GB (Usable 2,98)NVIDIA NVS 5100M
Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
Your comments caused me to try the online repair and it solved the problem.
 

My Computer My Computer

At a glance

Microsoft Windows 7 UltimateIntel Core i7 9406GB DDR3 SDRAMEVGA 260
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Microsoft Windows 7 Ultimate
CPU
Intel Core i7 940
Motherboard
EVGA X58 SLI
Memory
6GB DDR3 SDRAM
Graphics Card(s)
EVGA 260
Hard Drives
C: 2TB, also a 2 TB and 750GB
Antivirus
Norton
Browser
Internet Explorer 11
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