Solved oxc000000e Boot failed-required device is inaccessible (Windows 7)

i goto bios. and default was "AHCI". again same error

So it was ahci already. Windows tries to start msahci as well. But it wasn't there!
What other SATA options do you have in bios? (AHCI, RAID,IDE?) give a summary please

It's include AHCI and IDE. also i set to IDE and Save (F10) and boot loading same error!
only AHCI and IDE possible? or are there more options to select from?
 

My Computer My Computer

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Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
in Startup repair.
2012-06-07 15.59.38.jpg

just only AHCI and IDE and no more!
 

My Computer My Computer

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
in startup repair.
View attachment 215475

just only ahci and ide and no more!
can you see any details? Which file is corrupt? And is it code 0x2 .. What file and what error?
2012-06-07 16.14.44.jpg

startup diagnosis and repair log:
Number of repair attempts : 6

session details:
System disk = \device\harddisk0
windows directory = c:\windows
autochk run = 0
number of root causes = 1

test performed all have error code = 0x0

root cause found:
=======================
a recent driver installation or upgrade may be preventing the system from starting.

Repair action: System file integrity check and repair
result: Failed error code = 0x2
time taken = 55554 ms
 

My Computer My Computer

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
in recovery environment ->command prompt

Code:
sfc  /scannow  /offbootdir=c:\   /offwindir=c:\windows
post results
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
in startup repair.
View attachment 215475

just only ahci and ide and no more!
can you see any details? Which file is corrupt? And is it code 0x2 .. What file and what error?
View attachment 215477

startup diagnosis and repair log:
Number of repair attempts : 6

session details:
System disk = \device\harddisk0
windows directory = c:\windows
autochk run = 0
number of root causes = 1

test performed all have error code = 0x0

root cause found:
=======================
a recent driver installation or upgrade may be preventing the system from starting.

Repair action: System file integrity check and repair
result: Failed error code = 0x2
time taken = 55554 ms

No filename??? Like this for example

root cause found:
boot critical file: c:\windows\system32\drivers\msahci.sys is corrupt.
repair action: File repair
result: failed error code : 0x2

repair action: system file integrity check and repair
result: failed error code : 0x2.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
in recovery environment ->command prompt

Code:
sfc  /scannow  /offbootdir=c:\   /offwindir=c:\windows
post results

Beginning system scan. This process will take some time.

Windows resource protection could not perform the requested operation.
 

My Computer My Computer

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Windows 7 Home Premium 64bit
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Windows 7 Home Premium 64bit
no filename??? Like this for example

root cause found:
Boot critical file: c:\windows\system32\drivers\msahci.sys is corrupt.
Repair action: File repair
result: Failed error code : 0x2

repair action: System file integrity check and repair
result: Failed error code : 0x2.

2012-06-07 16.36.16.jpg
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
so you don't see which file is corrupt???
Also not if bios sata set to IDE?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
so you don't see which file is corrupt???
Also not if bios sata set to IDE?

maybe it's for last file that copyied. no itsn't IDE

no solution? what I should do it?
 
Last edited:

My Computer My Computer

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
Do you have those files?

Map van C:\Windows\System32\drivers
14-07-2009 03:45 12.352 pciide.sys
14-07-2009 03:45 48.720 pciidex.sys
2 bestand(en) 61.072 bytes

so do:
Code:
dir  C:\Windows\System32\drivers\pciide*.*
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Do you have those files?

Map van C:\Windows\System32\drivers
14-07-2009 03:45 12.352 pciide.sys
14-07-2009 03:45 48.720 pciidex.sys
2 bestand(en) 61.072 bytes

so do:
Code:
dir  C:\Windows\System32\drivers\pciide*.*

it found 2 Files. pciide.sys and pciidex.sys
 

My Computer My Computer

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
in command prompt:
regedit

Highlight HKEY_LOCAL_MACHINE so click on it
File>Load Hive>C:\Windows\System32\Config\SYSTEM
Open>Key Name = Restored_HKLM>OK.

Now

goto Restored_HKLM\ControlSet00x\services
what are the values of aliide, amdide, atapi, cmdide, iastorv, intelide, msahci, pciide, viaide subkeys? expand those keys and write down the value of start (most likely 0 or 3)

do it for Restored_HKLM\ControlSet000\services
Restored_HKLM\ControlSet001\services
Restored_HKLM\ControlSet002\services

etc . If they exist
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
in command prompt:
regedit

Highlight HKEY_LOCAL_MACHINE so click on it
File>Load Hive>C:\Windows\System32\Config\SYSTEM
Open>Key Name = Restored_HKLM>OK.

Now

goto Restored_HKLM\ControlSet00x\services
what are the values of aliide, amdide, atapi, cmdide, iastorv, intelide, msahci, pciide, viaide subkeys? expand those keys and write down the value of start (most likely 0 or 3)

do it for Restored_HKLM\ControlSet000\services
Restored_HKLM\ControlSet001\services
Restored_HKLM\ControlSet002\services

etc . If they exist

please see it? where subkey need change 0 or 3 .. i don't understand your mean
2012-06-08 13.25.33.jpg
 

My Computer My Computer

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
did you load that hive succesfully, so you have "Restored_HKLM\ControlSet00x\services"??
If so tell me the start value of aliide, amdide, atapi, cmdide, iastorv, iastor, intelide, msahci, pciide, viaide !
do it for ControlSet000, ControlSet001, ControlSet002 etc. (if they exist)
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
iastor also
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
did you load that hive succesfully, so you have "Restored_HKLM\ControlSet00x\services"??
If so tell me the start value of aliide, amdide, atapi, cmdide, iastorv, iastor, intelide, msahci, pciide, viaide !
do it for ControlSet000, ControlSet001, ControlSet002 etc. (if they exist)

ControlSet001:
aliide [start = 3]
amdide [start = 3]
atapi [start = 0]
cmdide [start = 3]
iastorV [start = 3]
iaStor [start = 0]
intelide [start = 3]
msahci [start = 0]
pciide [start = 3]
viaide[start = 3]

ControlSet002:
aliide [start = 3]
amdide [start = 3]
atapi [start = 0]
cmdide [start = 3]
iastorV [start = 3]
iaStor [start = 0]
intelide [start = 3]
msahci [start = 0]
pciide [start = 3]
viaide[start = 3]

it's not include ControlSet00x
 

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Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
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