p5kpl-am se audio problem

[baba123]

i just installed windows 7 on my xp..which the sound worked just fine
but after i installed win 7 ,the device is working on device manager but there is no sound
it say "digital audio (S/PDIF)" on the volume option..
i've been searching the solution and they said i have to reinstall the driver with the newest..
but i've download numerous driver and installed it, yet no different..
motherboard : p5kpl-am se (no sound card)
my vendor id :1106
and device id :0397

i wonder if anybody can help me with the link or another solution..

 

[Dwarf]

Right-click on the speaker icon in the notification area (RHS of the taskbar, next to the clock) and click on Playback devices.



Click on Speakers, then Set Default. Finally, click on OK and close the dialogue panel.

 

[fireberd]

The "speakers" should be set as default audio playback device to have sound for the PC speakers or headphones.

 

[Dwarf]

I've had this happen to me a couple of times. The only thing I can think of is if speakers aren't detected during driver installation, then the output will default to optical.

 

[baba123]

as you can see there is no "speakers"..i don't know what's wrong with it..

Dwarf- "The only thing I can think of is if speakers aren't detected during driver installation, then the output will default to optical."

did what you mean by "speakers" was my hardware?..then it worked just fine

 

[Cyril]

Hello everyone,
I think you have to check "show disconnected devices" to see your speaker in the device list

 

[baba123]

i had that done too..and still only that s/pdif..

what doubt me about all the driver i downloaded is that there was no folder called "win 7" but "vista 32bit or 64bit"...

so here i'm asking for you guys to give me a trusted link that really provide things that i need..
i know the official website is trusted enough ,and of course i choosed the right option of driver specification
for win 7 but still there was no folder named "win 7"...that's what i thought

 

[Cyril]

All right I see, I thought that can solve your problem, then tries to take this
ASUS P5KPL-AM SE Driver Download Windows 2000, 2003, 7, 7 x64, Vista, Vista x64, XP, XP x64

And pick up the right drivers for Win 7

 

[baba123]

thanks i'll try it..
hope it work..:sa:

 

[Duzzy]

If the driver Cyril suggested doesn't work.

I'll guess the on-board audio is enabled in the BIOS since you get something that doesn't appear to be a HDMI port, but check anyway.

Download and install the driver from the ASUS website or the Realtek website.

Any change? No, then take a screenshot of the device in device manager and copy and paste the hardware ID from the details tab under it's properties.

Also did it install the Realtek control panel (RtHDVCpl.exe), if it did have a look and see if there's any setting or info in that.

 

[Duzzy]

what doubt me about all the driver i downloaded is that there was no folder called "win 7" but "vista 32bit or 64bit"...

Don't worry about this, if the Vista driver is compatible with Win 7 then they don't double up on the driver or change anything thats not necessary. A few of my drivers don't have a Win 7 folder and work fine.

 

[baba123]

duzzy-"Download and install the driver from the ASUS website or the Realtek website."

ans: yes .i had already did that and it said the driver is already the latest one..

duzzy-"Any change? No, then take a screenshot of the device in device manager and copy and paste the hardware ID from the details tab under it's properties."

ans : HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383EB&REV_1000
HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383EB

duzzy-"Also did it install the Realtek control panel (RtHDVCpl.exe), if it did have a look and see if there's any setting or info in that."

ans: i couldn't open RtHDVCpl.exe, even after changed the compatibility..

 

[Duzzy]

Are you sure that hardware id belongs to your onboard sound and you have the correct motherboard model?

I only ask because the drivers from ASUS are for a Realtek audio chipset and from a quick Google search that id appears to belong to a VIA audio chipset and it's not found in any of the inf files included in the drivers from ASUS.

With the driver installed take a screenshot of the "Sound, Video and Game controllers" from the device manager, like my screenshot below.

duzzy-"Also did it install the Realtek control panel (RtHDVCpl.exe), if it did have a look and see if there's any setting or info in that."

ans: i couldn't open RtHDVCpl.exe, even after changed the compatibility..

Was it installed or did you try to open it from the drivers folder that you downloaded?