packard bell laptop shuted down for no reason

[edzha90]

Hello, I need help about laptop.
I have Packard Bell Laptop which I bought 2 weeks ago ( PACKARD BELL EasyNote TS13-HR-035UK 15.6" Laptop - Red at cheap prices | PC World ) and today for no reason my laptop turned off.. my computer just stuck (with sound) and then I saw blue screen then restarted.. I don't know why, and these things make me sad about new laptop.. fan working interesting.. sometimes fan it's quit reedy and HDD make soungs like click,click... 1 week ago I leaved my laptop on repairing centre to check my laptop, they just said, everything is fine...but I don't think so...
I attached from "msinfo32.exe" information I hope that will be usefull.
Thank you so much.
Ed

 

[theog]

Is this the noise your HD is making:
Normally you will not hear the HD.
YouTube - ‪Hard Drive Click of Death Explanation and Live Demonstration‬‏

 

[edzha90]

I can't recognize, but sounds like it's HDD..

 

[theog]

I would replace the HD.

 

[MacGyvr]

Hold up...if this computer is two weeks old, call the manufacturer before you do ANYTHING to it. You are under warranty and you will void it if you try to fix anything yourself.

 

[edzha90]

I bought laptop in UK (pcworld.co.uk) what can I say is the most unfriendly employees which I saw in my life. I brought my laptop back to pc world and you know that was hard to tell they, please check my laptop, because they don't care about purchaser(I read this in review as well).
They checked battery life, fan (through bbc.com TV) and said everything is fine and looked at my like I am stupid and what I am doing here.. one of thing maybe they was unfriendly, perhaps my English wasn't good to tell they strong opinion

You think something is wrong with my laptop, if restarted for no reason, perhaps like theog said I probably need replace HD.. ? Sounds like I will contact with manufacture, but I don't now that will help, because I never had this problem.