Packard Bell notebook keyboard problem - certain keys not working.

[irockcrocs]

Hello,
This morning I was using my mum's notebook when several keys stopped working (O, W, R, T, U, ', C, V & BACKSPACE).
Although some keys work, they also jam when not being pressed (D & N). I have to hit another key to stop it and when I've not clicked a text box it makes the mouse freeze. I tried restarting and a Windows Diagnostic Memory Test was presented as an option upon start-up which I did, nothing was detected. Device manager shows the driver is working. I've tried cleaning. Help please. I am currently using On-Screen Keyboard.

 

[strollin]

Can you plug in an external keyboard? If an external keyboard works fine then it would indicate the laptop's keyboard is having a problem. Try searching ebay for a keyboard for it (make sure it's for the correct model). Laptop keyboards are extremely easy to replace.

 

[irockcrocs]

Thanks, how exactly do you replace a laptop keyboard?

 

[maxie]

How to Replace the Keyboard in a Laptop | eHow.com

 

[strollin]

Here's a video of a keyboard being replaced on a Packard Bell laptop (don't know if it's the same mdel as yours but it should be similar): How to replace keyboard in laptop Packard Bell NEW91, remove keyboard - YouTube

 

[irockcrocs]

Thanks very much to both of you. What do I do if my laptop hasn't got a panel at the front? It looks like this https://encrypted-tbn3.gstatic.com/...QAQBPEH3iVw26HccnQSxTcVEzp9qU4eNtVoh1clCXyr8g

 

[maxie]

The screws should be under the laptop it should come apart real easy.

 

[irockcrocs]

Thanks very much

 

[strollin]

I can't tell anything from that small picture you posted. What is the model # of your laptop?

 

[irockcrocs]

Kav60

 

[strollin]

Packard Bell KAV60 Disassembly Manual

 

[irockcrocs]

Thank you so much.