Pairing bluetooth headset to laptop

[werosen]

I've tried to install a couple of different Bluetooth headsets (Motorola & Samsung) to my Latitude E6230 running Windows 7 Pro x64. It recognizes the headset and says it has been installed, but then searches for drivers that cannot be found and the device icon ends up with an error flag on them and it doesn't work. I have an internal Dell 380 Bluetooth 4.0 module with current drivers that tests fine. Any suggestions?

 

[SandeepP]

I've tried to install a couple of different Bluetooth headsets (Motorola & Samsung) to my Latitude E6230 running Windows 7 Pro x64. It recognizes the headset and says it has been installed, but then searches for drivers that cannot be found and the device icon ends up with an error flag on them and it doesn't work. I have an internal Dell 380 Bluetooth 4.0 module with current drivers that tests fine. Any suggestions?

Hi werosen,

Welcome to the community.

Please remove the drivers currently installed for Bluetooth and then install them from the link below:

Bluetooth

Let me know the model of wireless card installed on the system.

Also, you can update any driver for your system by the following this video below:

Updating Dell Drivers

Keep us posted with the results so we can advise you further.