PC crash to black screen and stuck

kfir91

New member
Local time
12:29 AM
Messages
37
hello
sometimes my windows stuck and only hard reset help.
i saw in windows history crushed logs that "Service_KMS.exe" stop working
what i need to do?
(win 7)
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
More info:

Every day in mid-action screen goes completely black and only hard reset releases the computer (pc stuck).

Another problem might be related to:
Last week, every time I went into a direct download of a file download from the Internet is not downloading, is showing the sign of the loading and load a long time and end up without downloading anything.
files like bluescreenview.exe in this forum download center or something like that...

(This is true for all browsers, IE, Firefox, and Chrome - and checked properly downloaded from the download link on another computer and its working good).

what did I do:
I was looking for viruses using NOD32 - not found
I was looking for spyware using malwarbytes anti-malware home - not found
I updated drivers and audio screen.

I entered history Crashes windows and saw I got the black screens read:
service_KMS.exe stopped working.

Another problem that calls me that perhaps related to: Sometimes I get "Explore windows has stopped working".

my computer is new.

Thank you friends a good week.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
someone?
i deleted service_KMS.exe with FreeFixer and the download problem fixed..
but again i got random black screen
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
Why did you even have KMS installed anyway?
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Why did you even have KMS installed anyway?

i dont know i dont installed it...
but i deleted him and the problem of black screen not fixed.
 

Attachments

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
Service_KMS.exe belongs to KMSPico and it doesn't find its way onto people's PCs on its own.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Service_KMS.exe belongs to KMSPico and it doesn't find its way onto people's PCs on its own.

So what do you want from me? i dont lying to you.
if you dont want to help me you dont have to.

tnx anyway
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
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