PC locking up, BSOD? No dump files being created.

[pitt78]

Recently my PC has been locking up/crashing where I have to restart it. It does not happen often but when it does it "seems" to be when I'm on facebook. I've been trying to track down the problem but its rather tricky since when this does happen it does not produce a dump file. I'm not even sure if its a bsod?

 

[Arc]

[COLOR=Red]BugCheck DEADDEAD[/COLOR], {0, 0, 1924895b, 3c2a58ed}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

There is only one crash dump in the uploaded zip, that is manually created using WhoCrashed.

No need to do such a thing. Apparently yours is not a BSOD issue.

I will see if I can manage any help for you.

 

[gregrocker]

Test hardware, Check for infection, run SFC, establish a Clean Boot, resolve repeat errors, check for Solutions to Problems - all from Troubleshooting Steps for Windows 7

 

[ICIT2LOL]

Pitt mate some system specswould be very helpful http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html otherwisewe (myself especially) are working in the dark.

>>Laptop desktop ??

From your event viewer I can see stuff like Bonjour that is going into a stopped state and something I wouldn't have on any machine anyway. Hence why we need the specs and any details on what you have installed.

 

[pitt78]

Sorry guys, my spec's are:
fx 8350
16gb ram
asus sabertooth 990fx r2.0
sapphire HD7870
Crucial M500 SSD
Win 7 64bit

I've ran memtest with no errors, scanned with malwarebytes and ESET with no found problems. I initially though my browser( waterfox) may have been the problem since like I said it seems to only crash when on facebook( though not all the time I go there )I found some errors in the event log last time it happened, not sure if posting them will help, but I will.

1. EV >windows>application:
Error, side by side: Activation context generation failed for "G:\dragon\Program\dragon_support_packager.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

2. EV >windows>application:
Warning user profiler service: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-857827043-953647002-2725941808-1000:
Process 744 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-857827043-953647002-2725941808-1000


3. EV > windows > system:
Warning WLAN_autoconfig: WLAN AutoConfig service has successfully stopped.

4. EV > windows > System:
Critical, source Kernel power.

 

[Arc]

ICIT2LOL asks you to fill up your system specs.
See your system specs and fill it up here.

 

[gregrocker]

It explains how to resolve repeat errors in tutorial. Focus first on errors near to the time of the crash.

Then continue with the troubleshooting steps, skipping none and reporting back results as there may be follow-up steps indicated.

Uninstall Dragon then run CCleaner disk and registry cleaner to test the difference.

 

[Boozad]

I've ran memtest

MemTest86 or MemTest86+? Massive difference.

 

[Arc]

I've ran memtest

MemTest86 or MemTest86+? Massive difference.

Memtest86 is a crap inferior tool having a deceptively similar name of memtest86+, and its results are never reliable.

 

[pitt78]

I've ran memtest

MemTest86 or MemTest86+? Massive difference.

Believe it was just memtest86. I'll run the other one as well but I wouldn't think it was a problem with ram since it only happens when browsing internet and not when I'm gaming or using my programs( zbrush, 3ds max, keyshot ). Either way I'll run it and check.

 

[Boozad]

Download and run MemTest86+ to test your RAM. http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Note

Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

 

[ICIT2LOL]

To give you an idea of what you will be looking at see pics

 

[pitt78]

Will test and get back to you.

 

[pitt78]

Sorry it took so long. The memtest reported no errors. Not sure if it worked itself out but I haven't had a crash in days.

 

[Arc]

OK, now use the new RAM normally. If it causes any further issue, let us know.