PC Online Diagnostics

[lwj20314]

Dell has offer online diagnostics but i face some problem during the process. I have install the Dell System Detect in my pc that request by the website but still cannnot run the process and keep stuck at there.

Anyone know how it work, need help. Thank and appreciate your reply.

 

[HAVOC]

I just bought a new Dell laptop and can't get system detect to work either.

 

[lwj20314]

I just bought a new Dell laptop and can't get system detect to work either.

Oh i see, the online checking is for dell computer or non dell computer also can use but yours cant.

Anyone know more about this problem?

 

[A Guy]

Welcome to Seven Forums lwj20314. It looks like you are using Chrome to run the tool. Apparently they suggest using IE. See the answer here and see if that helps.

Analyzing System for updates - Laptop General Hardware Forum - Laptop - Dell Community

A Guy

 

[HAVOC]

I tried the tool on IE and it doesn't work.