I have a laptop with Windows 7 x64 Home Premium and a big problem. Some pens are detected but not installed. It gives an error saying that installation failed. Other pens work nice and clean. Tested the pens that don't work on another computer (win xp) and they're working fine. Tested on another usb port and nothing.
Tried to update windows and still the problem persists. I tried to update the driver but it says the driver is the most recent. Should I make an repair? I really need some help here please.
Tried to update windows and still the problem persists. I tried to update the driver but it says the driver is the most recent. Should I make an repair? I really need some help here please.
My Computer
At a glance
Windows 7 Enterprise x64Intel i5 2520M4GBIntel(R) HD Graphics Family
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Dell Latitude E5420
- OS
- Windows 7 Enterprise x64
- CPU
- Intel i5 2520M
- Motherboard
- N/A
- Memory
- 4GB
- Graphics Card(s)
- Intel(R) HD Graphics Family
- Hard Drives
- Hitachi 250GB
- Antivirus
- McAfee
- Browser
- Mozilla Firefox
