Ping way too high

[jblazea50]

Right now I'm running 7201 x86 and I have Fios 20 Mb download and 5 Mb upload. About a week ago, the ping started going high and averages around 500ms. Usually, it's in the teens, between 13-20ms. I don't play games online or anything that would cause the problem.

Any way to fix the issue?

Thanks in advance

 

[torrentg]

From the elevated command prompt, type

tracert www . websitehere . com

Try it with different sites. Find out which node is causing the latency and who owns it. I.E. Is it Verizon?

 

[jblazea50]

how do i find out which node is causing the latency from the cmd

should i post a screen of the cmd after running tracert?

 

[torrentg]

It tells you in milliseconds, when running the command. Sure, post 2 or 3 if ya want.

 

[jblazea50]

this is what i got, and i don't really understand the results, but looking at the time, it doesn't seem like there's any problem

but when i do speedtest, the ping is always too high as seen on my 1st post pic

 

[torrentg]

That looks good. I wouldn't worry so much what the speed test says. Especially since pings don't mean much unless you're a gamer or there's a huge delay in getting to sites etc...

 

[jblazea50]

yeah, i understand what you are saying

the issue i'm having is that this just started about a week ago, prior to that everything was fine

also, now when i want to go to certain sites, it takes a little longer than usual, but certainly not a big issue...just want things to run smoothly

 

[Dixon Butz]

U need a constant trace to diagnose. Use PingPlotter free:
Ping Plotter Freeware free download. Ping Plotter is a fast, small, and visual Ping/Trace Route utility that uses multiple threads to trace all hops at once for SUBSTANTIAL performance im...

 

[jblazea50]

it seems to be working properly now

it appears that when i was messing around with firefox about:config, that was the issue and now that i reinstalled firefox, it appears to be working fine

thanks for all your help and i repped Dixon Butz, but couldn't rep torrentg as i already repped you before

seems like the issue is only with chrome as firefox works fine

Mods, you can close this thread as the issue is solved