Solved Please help- I seem to have a problem with my appdata files

[artinusa]

In this area- C:\ProgramData\application data\microsoft\microsoft antimalware\scans\filesstash\ at the end of this text is a huge gibberish number and my virus scanner pull it out every time...It tells me it is unable to clean..how can I stop this..can I get rid of the scans files..

 

[Callender]

What virus scanner? If it's not Microsoft Security Essentials then it's detecting something that was left by MSE in C:\ProgramData\application data\microsoft\microsoft antimalware\scans\filesstash\

Do you have MSE installed alongside another antimalware program?

 

[artinusa]

Yes I so I have ESET..but the two have run alongside each other for years.. I am testament to that..is is something new..?

 

[Callender]

So ESET detects something in that MSE folder right? I'd say that's normal and nothing to worry about. Just set ESET to exclude that folder's location.

 

[Callender]

Also see this advice about how to delete the contents of that Scans folder.

http://answers.microsoft.com/en-us/...d-backup/5d845fdd-9116-496c-90ad-d8d2443130b2

 

[artinusa]

Hi..can I delete the log and if so how.. I understand I cannot stop the services?

 

[Callender]

It looks like you are correct. You cannot simply stop the service. You don't need to delete the log as it's just a log and not malware.

The problem is that you've got multiple AV's and ESET of those detects a false positive detection in the MSE log.

If you want multiple AV's have one with real time protection and make sure that others only ever run scans on demand and do not offer realtime protection.

If you really want to remove that log you can uninstall MSE.

 

[artinusa]

thanks for replies sorry for late reply i was ill