please help novice

[millwallgirl]

i have windows 7 home 32 bit yesterday i defraged then instalted important updates since then my netbook wont load up it keeps going to check disk then to run computer check i go to do this and i get screen saying administrator. x:\windows system32\cmd.exe. x:\windows\rm> please help i dont know what to do

 

[millwallgirl]

sometimes when i try to turn netbook on i get a screen saying reboot and select proper boot device or insert boot media in selected boot device and press any key????

 

[marsmimar]

Hello millwallgirl and welcome to Seven Forums.

You might try using System Restore and returning your machine to a date/time prior to defrag and updates.

http://www.sevenforums.com/tutorials/700-system-restore.html

Please post back if you have any problems with SR

 

[millwallgirl]

i cant get to any screen to do that in first place it just keps coming up with screens saying above i cant even get on to page to put in my password

 

[marsmimar]

Sorry to hear you're having so many issues. Can you get into Safe Mode? When you first power on your machine, immediately start clicking the F8 key (top row of keyboard.) Keep clicking until you get a black screen with white lettering like this:



Use your up/down arrows to highlight Safe Mode and click Enter. Hopefully this will get you to a weird looking screen with the words Safe Mode in each corner. Now you can try doing the System Restore. It's also possible that your machine may have picked up some malware. You could try running a full scan with your antivirus program as well.

 

[millwallgirl]

at moment im having no luck starting in safe mode will keep trying if i continue with no luck it looks like i will have to pop into a shop

 

[marsmimar]

What make of netbook do you have? Some manufacturers have a hidden partition on the hard drive that contains a factory image of the computer (like the day it was when it was purchased.) It might be possible to access that and return your machine to "like new". The downside to this is any data stored on the hard drive (photos, documents, programs, etc) would be lost if they haven't been backed up.

 

[millwallgirl]

i have hp mini 110 its less than two yrs old do not keep pictures etc on netbook do all that on my desk top pc

 

[marsmimar]

Perhaps this HP help site may provide some additional troubleshooting tips. I'd start with the "Resolving Startup and No Boot Checklist". Did your machine come with 7 already installed or was it upgraded? Did HP provide any kind of recovery disks?

Manuals for HP Mini 110-1050NR PC - HP Customer Care (United States - English)

 

[seavixen32]

If you tap the F6 key during startup, that should invoke the recovery procedure for your HP Mini 110 netbook providing you still have a recovery partition on it.

Failing that you could contact HP for a set of recovery disks.

 

[millwallgirl]

it was instaled no disk due to it being netbook there is no disk draw

 

[millwallgirl]

Perhaps this HP help site may provide some additional troubleshooting tips. I'd start with the "Resolving Startup and No Boot Checklist". Did your machine come with 7 already installed or was it upgraded? Did HP provide any kind of recovery disks?

Manuals for HP Mini 110-1050NR PC - HP Customer Care (United States - English)

i am checking this out now thank you so much for all your help

 

[marsmimar]

If you tap the F6 key during startup, that should invoke the recovery procedure for your HP Mini 110 netbook providing you still have a recovery partition on it.

Failing that you could contact HP for a set of recovery disks.

Thanks for that input, seavixen.

 

[seavixen32]

Thanks for that marsmimar. Having your input acknowleged is most pleasant.