Please help, PC Crashes without BSOD

AssaultRifle

Banned
Local time
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Messages
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My PC keeps restarting for no reason..... Every time I boot into Windows 7 Home Premium on the PC I bought TODAY, it lets me use it for 5 minutes, then it restarts.

Could I please get some help with this problem?

EDIT: I can boot into Safe Mode, and this wont happen. Also, now, instead of restarting, it just crashes. It freezes and I cant do anything. I have to restart at this point.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
iBuyPower 551D3
OS
Windows 7 Home Premium 64-Bit
CPU
AMD Phenom II X4 965(3.4GHz)
Motherboard
AMD 770
Memory
4GB DDR3
Graphics Card(s)
ATI Radeon HD 5770
Sound Card
Integrated - 8 Channels
Monitor(s) Displays
ASUS VH242H - 23.6" LCD Monitor
Screen Resolution
1920x1080
Hard Drives
500GB SATAII
PSU
700W
Case
NZXT Apollo Gaming Tower
Keyboard
Deltaco - Swedish Gaming Keyboard
Mouse
GIGABYTE GM-M6800 Noble Black
Are you sure that it's not BSODs
Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
Are you sure that it's not BSODs
Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

100% positive. Now my PC just freezes. However, I can still boot into safe mode. Should I try completely reinstalling the OS or is it too early for that stage?
 

My Computer

Computer Manufacturer/Model Number
iBuyPower 551D3
OS
Windows 7 Home Premium 64-Bit
CPU
AMD Phenom II X4 965(3.4GHz)
Motherboard
AMD 770
Memory
4GB DDR3
Graphics Card(s)
ATI Radeon HD 5770
Sound Card
Integrated - 8 Channels
Monitor(s) Displays
ASUS VH242H - 23.6" LCD Monitor
Screen Resolution
1920x1080
Hard Drives
500GB SATAII
PSU
700W
Case
NZXT Apollo Gaming Tower
Keyboard
Deltaco - Swedish Gaming Keyboard
Mouse
GIGABYTE GM-M6800 Noble Black
You might try a diagnostic startup. Run msconfig > under the General tab, select Diagnostic startup.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
I tried that, and it worked. That means the problem is from something I installed right? I only installed the following programs, and NOTHING else:

Avast
Firefox
Java
Skype
Steam
Flash Player
 

My Computer

Computer Manufacturer/Model Number
iBuyPower 551D3
OS
Windows 7 Home Premium 64-Bit
CPU
AMD Phenom II X4 965(3.4GHz)
Motherboard
AMD 770
Memory
4GB DDR3
Graphics Card(s)
ATI Radeon HD 5770
Sound Card
Integrated - 8 Channels
Monitor(s) Displays
ASUS VH242H - 23.6" LCD Monitor
Screen Resolution
1920x1080
Hard Drives
500GB SATAII
PSU
700W
Case
NZXT Apollo Gaming Tower
Keyboard
Deltaco - Swedish Gaming Keyboard
Mouse
GIGABYTE GM-M6800 Noble Black
It could be something you installed - software or hardware. But it does seem to indicate your basic system is functioning properly. Go to the Boot tab in msconfig and check boot log. Boot with the diagnostic startup and look at the log. Then boot with a regular startup and look at the log. You may be able to spot the issue.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Never mind, I uninstalled Avast, and the problem still keeps happening. At this point I have no idea what to do.
 

My Computer

Computer Manufacturer/Model Number
iBuyPower 551D3
OS
Windows 7 Home Premium 64-Bit
CPU
AMD Phenom II X4 965(3.4GHz)
Motherboard
AMD 770
Memory
4GB DDR3
Graphics Card(s)
ATI Radeon HD 5770
Sound Card
Integrated - 8 Channels
Monitor(s) Displays
ASUS VH242H - 23.6" LCD Monitor
Screen Resolution
1920x1080
Hard Drives
500GB SATAII
PSU
700W
Case
NZXT Apollo Gaming Tower
Keyboard
Deltaco - Swedish Gaming Keyboard
Mouse
GIGABYTE GM-M6800 Noble Black
Have you tried system restore?
 

My Computer

Computer Manufacturer/Model Number
Gateway GT5692
OS
Windows 7 Ulti. x64
CPU
AMD Phenom 8450 triple-core 2.10 ghz
Memory
4GB
Graphics Card(s)
ATI Radion HD 3200
Monitor(s) Displays
Gateway FPD1775W
Screen Resolution
1280x720
Hard Drives
465.6613 Gibibytes
@ above: Of course I have.

Guys, forget everything I said above. The computer freezes no matter what. Even when I load a boot disk, the PC freezes. I have no idea what could be causing this...
 

My Computer

Computer Manufacturer/Model Number
iBuyPower 551D3
OS
Windows 7 Home Premium 64-Bit
CPU
AMD Phenom II X4 965(3.4GHz)
Motherboard
AMD 770
Memory
4GB DDR3
Graphics Card(s)
ATI Radeon HD 5770
Sound Card
Integrated - 8 Channels
Monitor(s) Displays
ASUS VH242H - 23.6" LCD Monitor
Screen Resolution
1920x1080
Hard Drives
500GB SATAII
PSU
700W
Case
NZXT Apollo Gaming Tower
Keyboard
Deltaco - Swedish Gaming Keyboard
Mouse
GIGABYTE GM-M6800 Noble Black
I think this might me a heat issue, keep track your computer temperature by using cpu-z or gpu-z
I would like to ask you few question, at least can eliminate some potential causes:
-reverse any overclocking on hardware
-disable any auto overclock software
-clean the inside of the box with compressed air
-reseat memory, cables and additiional cards such as graphics cards etc.
-check system temps in bios hardware monitor as I mentioned above
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
I think this might me a heat issue, keep track your computer temperature by using cpu-z or gpu-z
I would like to ask you few question, at least can eliminate some potential causes:
-reverse any overclocking on hardware
-disable any auto overclock software
-clean the inside of the box with compressed air
-reseat memory, cables and additiional cards such as graphics cards etc.
-check system temps in bios hardware monitor as I mentioned above

I just bought the PC today. Would I void the warrenty if I open the PC and reinsert the RAM/GPU?
 

My Computer

Computer Manufacturer/Model Number
iBuyPower 551D3
OS
Windows 7 Home Premium 64-Bit
CPU
AMD Phenom II X4 965(3.4GHz)
Motherboard
AMD 770
Memory
4GB DDR3
Graphics Card(s)
ATI Radeon HD 5770
Sound Card
Integrated - 8 Channels
Monitor(s) Displays
ASUS VH242H - 23.6" LCD Monitor
Screen Resolution
1920x1080
Hard Drives
500GB SATAII
PSU
700W
Case
NZXT Apollo Gaming Tower
Keyboard
Deltaco - Swedish Gaming Keyboard
Mouse
GIGABYTE GM-M6800 Noble Black
I think I would let them have look at it :sarc:
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
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