PLEASE HELP, UNKNOWN BSOD

[dcwill83]

So I was attempting to format a Hitachi laptop hard drive by plugging it into an external hd case and connecting it via usb to my laptop. It was recognized as a cd drive and i couldnt format it, but i remembered being told that sometimes the drive letters have a conflict and changing them might help. I changed the *original* cd/dvd drive to L and the hd i was attempting to format to E. After a reboot, my laptop loaded to the "starting windows" screen then BSOD so quickly I had no hope of seeing the info. I cannot logon to windows and am currently attempting Startup Repair to if it can be fixed that way. I tried to use System Restore but got an error that the restore point could not be loaded. The laptop in question is a Compaq CQ-60, running Windows 7 32 bit, upgraded from Vista. W7 was reinstalled in October 2010 (i realized later that was unnecessary) when I had problems with software conflict. The computer was purchased new in Oct. 2009

Intel Pentium Dual Core T4200 2GHz
3GB RAM
Intel Graphics Media Accelerator 4500MHD

Please, any help is appreciated, Startup Repair has been running about 10 mins and nothing yet, is this normal? If any other info is needed, let me know, I can't get into the computer, but if I remember, I'll provide it.

 

[Maguscreed]

Well startup repair deals with the bootmgr not being found. This typically is only a fix if no boot occurs at all. How far into the start up process are you getting before it locks up again?

Have you tried booting in safe mode?
http://www.sevenforums.com/tutorials/69585-safe-mode.html

 

[dcwill83]

Well startup repair deals with the bootmgr not being found. This typically is only a fix if no boot occurs at all. How far into the start up process are you getting before it locks up again?

Have you tried booting in safe mode?
http://www.sevenforums.com/tutorials/69585-safe-mode.html

It loads to the black "Starting Windows" screen with the glowing windows logo, then goes to the bsod. Same thing when attempting to start in safe mode. It is really frustrating that I cannot see the error code because it happens so quickly.

EDIT- Is it okay to 'force' a shutdown (hold power button) while it is in startup repair? I want to attempt system restore again, but i cant cancel the startup repair.

 

[Maguscreed]

Sorry to say startup repair is not going to solve that problem, it only deals with fixing the bootmgr which is apparently working if you are able to get as far as the windows post.

Have you tried multiple system restore points? It's possible the one you tried was bad for some reason.
If you haven't recently made any significant changes to the system, I'm guessing failing hard drive or viral issue here.
At this point it's just a guess, what we really need is the minidump file from the crash to identify the problem but we need to get you into safe mode for that step.

You may also want to check the hard drive for errors.
SeaTools for DOS | Seagate

 

[dcwill83]

Sorry to say startup repair is not going to solve that problem, it only deals with fixing the bootmgr which is apparently working if you are able to get as far as the windows post.

Have you tried multiple system restore points? It's possible the one you tried was bad for some reason.
If you haven't recently made any significant changes to the system, I'm guessing failing hard drive or viral issue here.
At this point it's just a guess, what we really need is the minidump file from the crash to identify the problem but we need to get you into safe mode for that step.

You may also want to check the hard drive for errors.
SeaTools for DOS | Seagate

I will try another restore point. Could I have messed something up when I changed the volume letters? The hard drive I was attempting to format is no longer here, (it was a friends) but I can get it back if I will need it. Thank you for all your help here, I know my way around computers a bit, but when it comes to technical things such as this I'm lost!

 

[Maguscreed]

A drive letter change could be an issue for software located on the drive. I don't think it would result in safe mode not working when the system is still apparently able to locate the windows folder to start the boot process though.

 

[dcwill83]

Okay, I am attempting System Restore from an alternate restore point. I have my camera ready to try and catch the bsod this time, if it happens again. I will attempt to get into safe mode again if necessary after all this.

 

[Maguscreed]

if it is successful I want you to start safe mode with networking so you can upload directly from the computer in question and follow the directions here.
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[dcwill83]

Ok it was unsuccessful. It says: "System restore failed to extract the original copy of the directory from the restore point. Source: %SystemRoot%\registration Destination: ComPlusStaging.

I'm going to attempt to restart in Safe Mode now.

Before restarting, I decided to do a memory diagnostic test to see if anything useful would show up. Will update as soon as all is done. Thanks again for the help

Memory check showed nothing out of sorts, still cannot load in safe mode

Would disabling windows from restarting on errors let me get into safe (or normal) mode?

Also, since I cant get into safe mode or start windows normally at this point, would a full format/reinstall of windows be my best option? Is there a way to retrieve the files on my computer before this?

EDIT- SUCCESS! Booted in "last known good configuration" and i am now logged into windows in normal mode.

 

[Maguscreed]

No I'm pretty certain you are dealing with a software/driver/hard drive issue ...apparently a very serious one at that.

I'm going to point a more experienced user here for you I'm sure there's a tutorial on this site that will solve your problem for you, I'm just not aware of it apparently.
Please be patient for a bit he's a busy guy I'm sure he'll drop by as soon as he has a moment.

edit: I haven't given up on getting you back into your current installation just yet.
You can reinstall windows while saving the files in your documents, I'm still holding that as a final step after we've exhausted other options though.

 

[dcwill83]

Thanks a TON! As I said earlier, I got back into Windows and have now changed the drive back to its original letter. Everything seems to be in order at the moment but I will keep a close eye on everything. I have the BSOD dump tool so just in case anything happens, I should have all the info. I am glad forums like these exist, without them I don't know what I would have done!

 

[Maguscreed]

If you wouldn't mind I'm actually curious as to what caused the problem in the first place, if there is a minidump file could you upload it here for me for review?
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

only want the minidump you can skip on all the other stuff.

 

[dcwill83]

Ok I have the dump, hopefully this is what you wanted and will help find out what caused this mess.

 

[Maguscreed]

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 6142b14c, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82ed03ab, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 82fa7718
Unable to read MiSystemVaType memory at 82f871a0
 6142b14c 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!ExpScanGeneralLookasideList+22
82ed03ab 8b51e0          mov     edx,dword ptr [ecx-20h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  8d54bbfc -- (.trap 0xffffffff8d54bbfc)
ErrCode = 00000000
eax=00000001 ebx=00002003 ecx=6142b16c edx=00000001 esi=947d1f43 edi=0000cd12
eip=82ed03ab esp=8d54bc70 ebp=8d54bc80 iopl=0         ov up ei ng nz na pe cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010a87
nt!ExpScanGeneralLookasideList+0x22:
82ed03ab 8b51e0          mov     edx,dword ptr [ecx-20h] ds:0023:6142b14c=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82ed03ab to 82e7e5cb

STACK_TEXT:  
8d54bbfc 82ed03ab badb0d00 00000001 8d54bc1c nt!KiTrap0E+0x2cf
8d54bc80 82eb5f15 82f79710 82f79708 00000000 nt!ExpScanGeneralLookasideList+0x22
8d54bd50 83046f5e 00000000 a9e5efe0 00000000 nt!KeBalanceSetManager+0x195
8d54bd90 82eee219 82eb5d80 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExpScanGeneralLookasideList+22
82ed03ab 8b51e0          mov     edx,dword ptr [ecx-20h]

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExpScanGeneralLookasideList+22

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce78a09

FAILURE_BUCKET_ID:  0xA_nt!ExpScanGeneralLookasideList+22

BUCKET_ID:  0xA_nt!ExpScanGeneralLookasideList+22

Followup: MachineOwner
---------

It appears to be pointing at a driver issue.

b7520000 b7522d00 wdcsam wdcsam.sys Wed Apr 16 03:27:02 2008 (4805B856) is outdated, this is a western digital driver,
wdcsam.sys Wed Apr 16 04:27:02 2008 (4805B856) Western Digital External Drive RAID Manager WD Support / Downloads / Select Product
You appear to have the most recent version, however it's date labels it a windows vista driver, not a windows 7 driver. This is possibly related to the drive you said started all of this

epmntdrv epmntdrv.sys Tue Aug 05 00:35:45 2008 (4897E6B1)
This may be the source of our issues, as I can find no legitimate thing this driver could be attached to.

How to remove EPMNTDRV.SYS|Virus Com Labels it malware (rootkit)

I suggest running a full scan with malwarebytes antimalware tool
Malwarebytes (the free version is adequate for our purposes here, allow it to update when it installs)

All the drivers related to your conexant modem are also outdated. (this is not as serious an issue, if you aren't using the device I would suggest simply disabling it)
9724e000 9728b000 VSTAZL3 VSTAZL3.SYS Wed Oct 15 19:30:03 2008 (48F68B0B)
9728b000 9738d000 VSTDPV3 VSTDPV3.SYS Wed Oct 15 19:32:04 2008 (48F68B84)
9659d000 965d8000 CHDRT32 CHDRT32.sys Fri Oct 03 13:39:26 2008 (48E666DE)

If you can pick your exact model out from this list it would help.
I know you have a compaq presario cq60 but I don't know which sub model it is.
Compaq Presario CQ60-100 Notebook PC series -  Download drivers and software - specify product name - HP Business Support Center

Run the virus scan first thing though. Locating your exact model has more to do with addressing the driver issues which can wait behind making sure you're free of viruses first.

Driver dump follows for my reference:

80b9a000 80ba2000   kdcom    kdcom.dll    Mon Jul 13 20:08:58 2009 (4A5BDAAA)
82e06000 82e3d000   hal      halmacpi.dll Sat Nov 20 02:37:38 2010 (4CE788D2)
82e3d000 8324f000   nt       ntkrpamp.exe Sat Nov 20 02:42:49 2010 (4CE78A09)
8ae00000 8ae10000   volmgr   volmgr.sys   Sat Nov 20 02:38:06 2010 (4CE788EE)
8ae16000 8ae9b000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 06:00:54 2010 (4CE7B876)
8ae9b000 8aeac000   PSHED    PSHED.dll    Mon Jul 13 20:09:36 2009 (4A5BDAD0)
8aeac000 8aeb4000   BOOTVID  BOOTVID.dll  Mon Jul 13 20:04:34 2009 (4A5BD9A2)
8aeb4000 8aef6000   CLFS     CLFS.SYS     Mon Jul 13 18:11:10 2009 (4A5BBF0E)
8aef6000 8afa1000   CI       CI.dll       Sat Nov 20 06:05:17 2010 (4CE7B97D)
8afa1000 8afe9000   ACPI     ACPI.sys     Sat Nov 20 02:37:52 2010 (4CE788E0)
8afe9000 8aff4000   BATTC    BATTC.SYS    Mon Jul 13 18:19:15 2009 (4A5BC0F3)
8b000000 8b02a000   pci      pci.sys      Sat Nov 20 02:37:57 2010 (4CE788E5)
8b02a000 8b032000   compbatt compbatt.sys Mon Jul 13 18:19:18 2009 (4A5BC0F6)
8b03a000 8b0ab000   Wdf01000 Wdf01000.sys Mon Jul 13 18:11:36 2009 (4A5BBF28)
8b0ab000 8b0b9000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:11:25 2009 (4A5BBF1D)
8b0b9000 8b1ac000   sptd     sptd.sys     Sun Oct 11 15:54:02 2009 (4AD245EA)
8b1ac000 8b1b5000   WMILIB   WMILIB.SYS   Mon Jul 13 18:11:22 2009 (4A5BBF1A)
8b1b5000 8b1db000   SCSIPORT SCSIPORT.SYS Sat Nov 20 03:50:55 2010 (4CE799FF)
8b1db000 8b1e3000   msisadrv msisadrv.sys Mon Jul 13 18:11:09 2009 (4A5BBF0D)
8b1e3000 8b1ee000   vdrvroot vdrvroot.sys Mon Jul 13 18:46:19 2009 (4A5BC74B)
8b1ee000 8b1ff000   partmgr  partmgr.sys  Sat Nov 20 02:38:14 2010 (4CE788F6)
8b200000 8b22f100   SynTP    SynTP.sys    Thu Mar 27 20:14:58 2008 (47EC4692)
8b231000 8b27c000   volmgrx  volmgrx.sys  Mon Jul 13 18:11:41 2009 (4A5BBF2D)
8b27c000 8b292000   mountmgr mountmgr.sys Sat Nov 20 02:38:09 2010 (4CE788F1)
8b292000 8b29b000   atapi    atapi.sys    Mon Jul 13 18:11:15 2009 (4A5BBF13)
8b29b000 8b2be000   ataport  ataport.SYS  Sat Nov 20 02:38:00 2010 (4CE788E8)
8b2be000 8b2c8000   msahci   msahci.sys   Sat Nov 20 03:50:48 2010 (4CE799F8)
8b2c8000 8b2d6000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:11:15 2009 (4A5BBF13)
8b2d6000 8b2df000   amdxata  amdxata.sys  Fri Mar 19 11:19:01 2010 (4BA3A3F5)
8b2df000 8b313000   fltmgr   fltmgr.sys   Mon Jul 13 18:11:13 2009 (4A5BBF11)
8b313000 8b324000   fileinfo fileinfo.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
8b324000 8b381000   cng      cng.sys      Mon Jul 13 18:32:55 2009 (4A5BC427)
8b381000 8b3df000   aswSnx   aswSnx.SYS   Wed Feb 23 08:56:53 2011 (4D652035)
8b3df000 8b3eb000   TDI      TDI.SYS      Sat Nov 20 02:39:18 2010 (4CE78936)
8b3eb000 8b3fd000   intelppm intelppm.sys Mon Jul 13 18:11:03 2009 (4A5BBF07)
8b400000 8b40b000   Msfs     Msfs.SYS     Mon Jul 13 18:11:26 2009 (4A5BBF1E)
8b40b000 8b419000   Npfs     Npfs.SYS     Mon Jul 13 18:11:31 2009 (4A5BBF23)
8b419000 8b430000   tdx      tdx.sys      Sat Nov 20 02:39:17 2010 (4CE78935)
8b430000 8b439f00   aswTdi   aswTdi.SYS   Wed Feb 23 08:55:48 2011 (4D651FF4)
8b43b000 8b56a000   Ntfs     Ntfs.sys     Sat Nov 20 02:39:08 2010 (4CE7892C)
8b56a000 8b595000   msrpc    msrpc.sys    Mon Jul 13 18:11:59 2009 (4A5BBF3F)
8b595000 8b5a8000   ksecdd   ksecdd.sys   Sat Nov 20 02:38:54 2010 (4CE7891E)
8b5a8000 8b5b6000   pcw      pcw.sys      Mon Jul 13 18:11:10 2009 (4A5BBF0E)
8b5b6000 8b5bf000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:11:14 2009 (4A5BBF12)
8b5bf000 8b5e0000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:25:49 2009 (4A5BC27D)
8b5e0000 8b5ed000   watchdog watchdog.sys Mon Jul 13 18:24:10 2009 (4A5BC21A)
8b5ed000 8b5f5000   rdpencdd rdpencdd.sys Mon Jul 13 19:01:39 2009 (4A5BCAE3)
8b5f5000 8b5fd000   rdprefmp rdprefmp.sys Mon Jul 13 19:01:41 2009 (4A5BCAE5)
8b600000 8b60c000   vga      vga.sys      Mon Jul 13 18:25:50 2009 (4A5BC27E)
8b60c000 8b6c3000   ndis     ndis.sys     Sat Nov 20 02:39:19 2010 (4CE78937)
8b6c3000 8b701000   NETIO    NETIO.SYS    Sat Nov 20 02:40:03 2010 (4CE78963)
8b701000 8b726000   ksecpkg  ksecpkg.sys  Mon Jul 13 18:34:00 2009 (4A5BC468)
8b726000 8b736000   mup      mup.sys      Mon Jul 13 18:14:14 2009 (4A5BBFC6)
8b736000 8b768000   fvevol   fvevol.sys   Sat Nov 20 02:40:22 2010 (4CE78976)
8b768000 8b779000   disk     disk.sys     Mon Jul 13 18:11:28 2009 (4A5BBF20)
8b779000 8b79e000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:11:20 2009 (4A5BBF18)
8b7d1000 8b7f0000   cdrom    cdrom.sys    Sat Nov 20 02:38:09 2010 (4CE788F1)
8b7f0000 8b7f7000   Beep     Beep.SYS     Mon Jul 13 18:45:00 2009 (4A5BC6FC)
8b7f7000 8b7ff000   RDPCDD   RDPCDD.sys   Sat Nov 20 04:22:19 2010 (4CE7A15B)
8b800000 8b82d000   rdyboost rdyboost.sys Sat Nov 20 03:00:07 2010 (4CE78E17)
8b82d000 8b835000   hwpolicy hwpolicy.sys Sat Nov 20 02:37:35 2010 (4CE788CF)
8b835000 8b83c000   Null     Null.SYS     Mon Jul 13 18:11:12 2009 (4A5BBF10)
8b83c000 8b986000   tcpip    tcpip.sys    Sat Nov 20 02:41:36 2010 (4CE789C0)
8b986000 8b9b7000   fwpkclnt fwpkclnt.sys Sat Nov 20 02:39:08 2010 (4CE7892C)
8b9b7000 8b9f6000   volsnap  volsnap.sys  Sat Nov 20 02:38:13 2010 (4CE788F5)
8b9f6000 8b9fe000   spldr    spldr.sys    Mon May 11 11:13:47 2009 (4A084EBB)
90c00000 90c21000   tunnel   tunnel.sys   Sat Nov 20 04:06:40 2010 (4CE79DB0)
90c26000 90c80000   afd      afd.sys      Sat Nov 20 02:40:00 2010 (4CE78960)
90c80000 90c84200   aswRdr   aswRdr.SYS   Wed Feb 23 08:55:09 2011 (4D651FCD)
90c85000 90cb7000   netbt    netbt.sys    Sat Nov 20 02:39:22 2010 (4CE7893A)
90cb7000 90cbe000   wfplwf   wfplwf.sys   Mon Jul 13 18:53:51 2009 (4A5BC90F)
90cbe000 90cdd000   pacer    pacer.sys    Mon Jul 13 18:53:58 2009 (4A5BC916)
90cdd000 90cee000   vwififlt vwififlt.sys Mon Jul 13 18:52:03 2009 (4A5BC8A3)
90cee000 90cfc000   netbios  netbios.sys  Mon Jul 13 18:53:54 2009 (4A5BC912)
90cfc000 90d0f000   wanarp   wanarp.sys   Sat Nov 20 04:07:45 2010 (4CE79DF1)
90d0f000 90d20000   termdd   termdd.sys   Sat Nov 20 04:21:10 2010 (4CE7A116)
90d20000 90d61000   rdbss    rdbss.sys    Sat Nov 20 02:42:44 2010 (4CE78A04)
90d61000 90d6b000   nsiproxy nsiproxy.sys Mon Jul 13 18:12:08 2009 (4A5BBF48)
90d6b000 90d75000   mssmbios mssmbios.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
90d75000 90d78d80   rsdrv    rsdrv.sys    Thu Feb 12 07:01:46 2009 (49941DBA)
90d79000 90d85000   discache discache.sys Mon Jul 13 18:24:04 2009 (4A5BC214)
90d85000 90d9d000   dfsc     dfsc.sys     Sat Nov 20 02:42:32 2010 (4CE789F8)
90d9d000 90dab000   blbdrive blbdrive.sys Mon Jul 13 18:23:04 2009 (4A5BC1D8)
90dab000 90df2880   aswSP    aswSP.SYS    Wed Feb 23 08:56:43 2011 (4D65202B)
90df3000 90dfc000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:19:16 2009 (4A5BC0F4)
91800000 9180d000   kbdclass kbdclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
9180d000 9181a000   mouclass mouclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
9181a000 9181f280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 07:16:53 2009 (4A1151B5)
91823000 92140000   igdkmd32 igdkmd32.sys Wed Aug 25 14:31:24 2010 (4C756F8C)
92140000 921f7000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:08:14 2010 (4CE78FFE)
92200000 9220a000   vwifibus vwifibus.sys Mon Jul 13 18:52:02 2009 (4A5BC8A2)
9220a000 92222000   i8042prt i8042prt.sys Mon Jul 13 18:11:23 2009 (4A5BBF1B)
92222000 9222b000   HpqKbFiltr HpqKbFiltr.sys Wed Apr 29 08:46:51 2009 (49F85A4B)
9222b000 9222c700   USBD     USBD.SYS     Mon Jul 13 18:51:05 2009 (4A5BC869)
9222d000 92230700   CmBatt   CmBatt.sys   Mon Jul 13 18:19:18 2009 (4A5BC0F6)
92232000 9226b000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:07:03 2010 (4CE78FB7)
9226b000 92276000   usbuhci  usbuhci.sys  Mon Jul 13 18:51:10 2009 (4A5BC86E)
92276000 922c1000   USBPORT  USBPORT.SYS  Mon Jul 13 18:51:13 2009 (4A5BC871)
922c1000 922d0000   usbehci  usbehci.sys  Mon Jul 13 18:51:14 2009 (4A5BC872)
922d0000 922ef000   HDAudBus HDAudBus.sys Sat Nov 20 03:59:28 2010 (4CE79C00)
922ef000 923ff000   athr     athr.sys     Thu Oct 08 21:37:40 2009 (4ACEA1F4)
96421000 9645a000   ahy6707i ahy6707i.SYS Tue Jul 14 16:12:41 2009 (4A5CF4C9)
9645a000 96467000   CompositeBus CompositeBus.sys Sat Nov 20 03:50:21 2010 (4CE799DD)
96467000 96479000   AgileVpn AgileVpn.sys Mon Jul 13 18:55:00 2009 (4A5BC954)
96479000 96491000   rasl2tp  rasl2tp.sys  Mon Jul 13 18:54:33 2009 (4A5BC939)
96491000 9649c000   ndistapi ndistapi.sys Mon Jul 13 18:54:24 2009 (4A5BC930)
9649c000 964be000   ndiswan  ndiswan.sys  Sat Nov 20 04:07:48 2010 (4CE79DF4)
964be000 964d6000   raspppoe raspppoe.sys Mon Jul 13 18:54:53 2009 (4A5BC94D)
964d6000 964ed000   raspptp  raspptp.sys  Mon Jul 13 18:54:47 2009 (4A5BC947)
964ed000 96504000   rassstp  rassstp.sys  Mon Jul 13 18:54:57 2009 (4A5BC951)
96504000 96505380   swenum   swenum.sys   Mon Jul 13 18:45:08 2009 (4A5BC704)
96506000 9653a000   ks       ks.sys       Sat Nov 20 03:50:17 2010 (4CE799D9)
9653a000 96548000   umbus    umbus.sys    Sat Nov 20 04:00:23 2010 (4CE79C37)
96548000 9658c000   usbhub   usbhub.sys   Sat Nov 20 04:00:34 2010 (4CE79C42)
9658c000 9659d000   NDProxy  NDProxy.SYS  Sat Nov 20 04:07:39 2010 (4CE79DEB)
9659d000 965d8000   CHDRT32  CHDRT32.sys  Fri Oct 03 13:39:26 2008 (48E666DE)
97206000 97235000   portcls  portcls.sys  Mon Jul 13 18:51:00 2009 (4A5BC864)
97235000 9724e000   drmk     drmk.sys     Mon Jul 13 19:36:05 2009 (4A5BD2F5)
9724e000 9728b000   VSTAZL3  VSTAZL3.SYS  Wed Oct 15 19:30:03 2008 (48F68B0B)
9728b000 9738d000   VSTDPV3  VSTDPV3.SYS  Wed Oct 15 19:32:04 2008 (48F68B84)
9738d000 973a7000   WudfPf   WudfPf.sys   Sat Nov 20 03:58:55 2010 (4CE79BDF)
973a7000 973bd000   cdfs     cdfs.sys     Mon Jul 13 18:11:14 2009 (4A5BBF12)
973bd000 973ca000   crashdmp crashdmp.sys Mon Jul 13 18:45:50 2009 (4A5BC72E)
973ca000 973db000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:12:47 2009 (4A5BBF6F)
973db000 973eb000   lltdio   lltdio.sys   Mon Jul 13 18:53:18 2009 (4A5BC8EE)
97400000 9740a000   dump_msahci dump_msahci.sys Sat Nov 20 03:50:48 2010 (4CE799F8)
9740a000 974bf000   VSTCNXT3 VSTCNXT3.SYS Wed Oct 15 19:29:13 2008 (48F68AD9)
974bf000 974cc000   modem    modem.sys    Mon Jul 13 18:55:24 2009 (4A5BC96C)
974cc000 9751c000   HdAudio  HdAudio.sys  Sat Nov 20 04:00:19 2010 (4CE79C33)
9751c000 97533000   USBSTOR  USBSTOR.SYS  Sat Nov 20 03:59:48 2010 (4CE79C14)
97533000 9754a000   usbccgp  usbccgp.sys  Sat Nov 20 04:00:08 2010 (4CE79C28)
9754a000 97555000   hidusb   hidusb.sys   Sat Nov 20 03:59:38 2010 (4CE79C0A)
97555000 97568000   HIDCLASS HIDCLASS.SYS Sat Nov 20 03:59:37 2010 (4CE79C09)
97568000 9756e480   HIDPARSE HIDPARSE.SYS Mon Jul 13 18:50:59 2009 (4A5BC863)
97572000 9757e000   kbdhid   kbdhid.sys   Sat Nov 20 03:50:10 2010 (4CE799D2)
9757e000 97589000   mouhid   mouhid.sys   Mon Jul 13 18:45:08 2009 (4A5BC704)
97589000 97593000   Dxapi    Dxapi.sys    Mon Jul 13 18:25:25 2009 (4A5BC265)
97593000 9759e000   monitor  monitor.sys  Mon Jul 13 18:25:58 2009 (4A5BC286)
9759e000 975b9000   luafv    luafv.sys    Mon Jul 13 18:15:44 2009 (4A5BC020)
975b9000 975f1000   aswMonFlt aswMonFlt.sys Wed Feb 23 08:55:01 2011 (4D651FC5)
975f1000 975f3b00   aswFsBlk aswFsBlk.SYS Wed Feb 23 08:54:54 2011 (4D651FBE)
975f4000 975ff000   dump_dumpata dump_dumpata.sys Mon Jul 13 18:11:16 2009 (4A5BBF14)
98820000 98a6d000   win32k   win32k.sys   unavailable (00000000)
98a80000 98a89000   TSDDD    TSDDD.dll    unavailable (00000000)
98ab0000 98ace000   cdd      cdd.dll      unavailable (00000000)
99a0e000 99a54000   nwifi    nwifi.sys    Mon Jul 13 18:51:59 2009 (4A5BC89F)
99a54000 99a64000   ndisuio  ndisuio.sys  Sat Nov 20 04:06:36 2010 (4CE79DAC)
99a64000 99a77000   rspndr   rspndr.sys   Mon Jul 13 18:53:20 2009 (4A5BC8F0)
99a77000 99a80000   vwifimp  vwifimp.sys  Mon Jul 13 18:52:09 2009 (4A5BC8A9)
99a80000 99aaa000   fastfat  fastfat.SYS  Mon Jul 13 18:14:01 2009 (4A5BBFB9)
99aaa000 99b2f000   HTTP     HTTP.sys     Sat Nov 20 02:40:17 2010 (4CE78971)
99b2f000 99b48000   bowser   bowser.sys   Mon Jul 13 18:14:21 2009 (4A5BBFCD)
99b48000 99b5a000   mpsdrv   mpsdrv.sys   Mon Jul 13 18:52:52 2009 (4A5BC8D4)
99b5a000 99b7d000   mrxsmb   mrxsmb.sys   Sat Nov 20 02:42:40 2010 (4CE78A00)
99b7d000 99bb8000   mrxsmb10 mrxsmb10.sys Sat Nov 20 02:44:15 2010 (4CE78A5F)
99bb8000 99bd3000   mrxsmb20 mrxsmb20.sys Sat Nov 20 02:42:47 2010 (4CE78A07)
99bd3000 99beea00   ntk_dtv  ntk_dtv.sys  Mon Apr 20 21:57:05 2009 (49ED3601)
b0000000 b0020480   WUDFRd   WUDFRd.sys   Sat Nov 20 03:59:19 2010 (4CE79BF7)
b0024000 b00bb000   peauth   peauth.sys   Mon Jul 13 19:35:44 2009 (4A5BD2E0)
b00bb000 b00c5000   secdrv   secdrv.SYS   Wed Sep 13 08:18:32 2006 (45080528)
b00c5000 b00e6000   srvnet   srvnet.sys   Sat Nov 20 02:44:27 2010 (4CE78A6B)
b00e6000 b00f3000   tcpipreg tcpipreg.sys Sat Nov 20 04:07:13 2010 (4CE79DD1)
b00f3000 b0142000   srv2     srv2.sys     Sat Nov 20 02:44:35 2010 (4CE78A73)
b0142000 b0193000   srv      srv.sys      Sat Nov 20 02:45:29 2010 (4CE78AA9)
b0193000 b019e000   tdtcp    tdtcp.sys    Sat Nov 20 04:21:10 2010 (4CE7A116)
b019e000 b01ab000   tssecsrv tssecsrv.sys Sat Nov 20 04:22:20 2010 (4CE7A15C)
b01ab000 b01dd000   RDPWD    RDPWD.SYS    Sat Nov 20 04:22:23 2010 (4CE7A15F)
b01dd000 b01e1a80   LVPr2Mon LVPr2Mon.sys Fri May 07 20:36:25 2010 (4BE4C019)
b7479000 b7482000   asyncmac asyncmac.sys Mon Jul 13 18:54:46 2009 (4A5BC946)
b74f5000 b751a000   Rt86win7 Rt86win7.sys Thu Feb 26 03:04:22 2009 (49A65B16)
b7520000 b7522d00   wdcsam   wdcsam.sys   Wed Apr 16 03:27:02 2008 (4805B856)
b7523000 b752a000   epmntdrv epmntdrv.sys Tue Aug 05 00:35:45 2008 (4897E6B1)

Unloaded modules:
b7482000 b7485000   wdcsam.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00003000
b751a000 b7520000   UnlockerDriv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00006000
b748b000 b74f5000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
b7485000 b748b000   UnlockerDriv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00006000
9756f000 97572000   wdcsam.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00003000
b740f000 b7479000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
99bd3000 99beb000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8b79e000 8b7ab000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8b7ab000 8b7b6000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
8b7b6000 8b7c0000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
8b7c0000 8b7d1000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

 

[dcwill83]

Wow, there was a lot of info in that dump eh? I have malwarebytes, ill fire it up now.
As for the computer model it is CQ60-420US. The modem is not used, so I'll disable that. The drive that caused the problems was from a Vista laptop, I didnt even think of that!:huh:

 

[Maguscreed]

The most recent available drivers for your system can be found here
Compaq Presario CQ60-400 Notebook PC series*-* Download drivers and software - HP Business Support Center

Update the audio, the modem and the appropriate network device (you should only have one of the three listed, most likely the atheros wireless but I can't be sure from this end) You can ignore the bios update, I see no need for you to apply it under these circumstances.

This will also eliminate the need to disable the modem.

 

[dcwill83]

Thanks again Maguscreed. MB is running now, so once I finish that I remove the questionable driver then update with the correct ones and all will be as it should? Wow, this has been a learning experience, time to study up so something like this wont happen again.

 

[Maguscreed]

You should not need to remove the old one first, just applying the new one should do the trick.
With a device that simple there isn't any additional garbage to worry about.